I used the company last year & got a refund. I opened a claim this year, sent the information requested & the email address is not working. No one answers the phone. I want a refund of my £75 fee A... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
i paid £75 for a tax refund enquiry they responded saying that they wanted more info so i sent it in 4 weeks later and many un answerd phone calls and emails still have not heard anything PLEASE D... Zobacz więcej
Did exactly what they said they would, and in a reasonable timeframe. Got my money within a month or two, which isn't bad considering it's HMRC we're talking about. Of course TRC took their fee, but i... Zobacz więcej
Reakcja na opinię
These guys will leave no stone unturned to make sure you get back any overpaid taxes, Very easy online form to complete and you'll be suprised that you could be claiming a rebate just for washing your... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Tax Refund Company has been helping ordinary taxpayers check their tax codes for errors and claim tax refunds since 1994. With over 3.2 million taxpayers having applied for a tax code review and with a reputation for leaving no stone unturned in our search for overpaid tax, we’ve grown to become the UK’s leading professional tax refund specialists. Our No. 1 position is recognised by employers, Trade Unions and Professional Bodies and debt management companies the length and breadth of Britain, with more than 600 recommending our service to their employees and members over the last 27 years. We’ll make sure we get back every £ HMRC owes you, which is not something you can be certain of when contacting HMRC yourself! Even if you manage to get through to HMRC, unless you already understand PAYE tax rules, you can’t be certain you’ve been given the correct answers. It’s the same if you manage to get a refund – you will never know it’s the correct amount unless you have someone on your side who knows exactly what they’re doing and with your interests at heart. We provide tax refunds on a No Refund - No Fee basis.
Dane kontaktowe
Stany Zjednoczone
- thetaxrefundcompany.co.uk
2,4
Słaba
266 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
19 stycznia 2023
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the great review and for using our service Louis, we really appreciate it. Kind regards
Full satisfaction
I had a problem with filling out . But in the end I am satisfied
I am not 100% english speaking. Sometimes I had a problem with the translation and I couldn't remember some things
19 stycznia 2023
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service and thanks for the feedback. We are actually working on a new application process to make things as simple and straightforward as possible for our customers, could you give a little more feedback as to which area you had a problem with? Kind regards
If I could give a lower score I would…
If I could give a lower score I would have, I opted to use this company LAST JULY, when I email for an update, all I’m told is that they are waiting to hear from HMRC. Go literally anywhere else for a tax rebate
18 stycznia 2023
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Nathan, sorry things are taking so long.
We can see from the notes on your case that we have chased HMRC a number of times to get this claim resolved.
It looks as though they were going to reject your claim as you already have some allowances included in your tax code. We have challenged this as, from the information you have provided, we believe you are still on the wrong code and therefore are still due a refund. We are told your case has now been referred to one of their back office departments for further review.
Unfortunately you are not alone in this, HMRC are so busy at the moment that everything is taking way longer than usual, particularly with some of their back office functions. However, be assured that we will continue to follow up with them until we are satisfied that we have recovered every penny that you are due.
What we can tell you straight away is that other companies don't offer this same level of follow up service, so had you gone elsewhere as you are recommending in your review, the response from HMRC would have been the same, but it would not have been challenged and you would simply have been told that you don't have a claim.
Hope that all makes sense, our apologies again for the delay but hopefully we'll eventually get to a successful outcome.
Kind regards
All is straight forward
7 stycznia 2023
Opinia niezależna
Odpowiedź od The Tax Refund Company
That's great feedback Mary, thanks for using our service, we really do appreciate it. Kind regards
very straightforward
very straightforward - I would recommend it to anyone
6 stycznia 2023
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the recommendation Toni and thanks for using our service, we really do appreciate it. Kind regards
easy and tidy to use
19 grudnia 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the review Uma and thank you for using our service, we really do appreciate it. Kind regards
Odpowiedź od The Tax Refund Company
Thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards
It's quick and easy to fill the forms…
It's quick and easy to fill the forms out. Xx
7 grudnia 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback Shirley and thanks for using our service, we really do appreciate it. Kind regards
I was not able to 'undo' a response…
I was not able to 'undo' a response made in error.
1 grudnia 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Janet, thanks for getting in touch.
If you log in to your application you will notice that there is always an "additional information" section for customers to tell us anything they have not been able to complete or give us any information that they are aware of that may help our team complete their review of your circumstances.
You can also use this to let us know if you have made any errors. Just enter the information you want to change and the team will see it and adjust as necessary.
Hope that helps, kind regards.
Seemed easy enough... and didn't get stuck…
seemed easy enough and didn't get stuck with a outrageous information ask..so i at least stuck with it to completion...the proof of the pudding is in the eating but the recipe and method seems sound...good luck me..
1 grudnia 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for applying to our service and taking the time to leave us a review, we really do appreciate it. Our team will review your details and be in touch soon. Kind regards
Odpowiedź od The Tax Refund Company
Thanks for using our service and leaving us a review, we really do appreciate it. Kind regards
Good service
16 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks Jackie, much appreciated.
Easy to complete
15 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service and leaving us a review Michelle, we really do appreciate it. Kind regards
Made very simple and easy to complete
14 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
That's great feedback Tom, thanks for using our service. Kind regards
Helpful personnel and straightforward process.
Helpful personnel. Simple and straightforward process.
8 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for the feedback Deborah and thanks for using our service, we really do appreciate it. Kind regards
Easy to follow questions
Easy to follow questions, clear explanations on what to add. I like being able to save for later when needed.
4 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Barbara, that's great feedback. Thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards
Really reliable service with a quick…
Really reliable service with a quick response! Highly recommended 👌
3 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Thanks for using our service Shaun and thank you so much for taking the time to leave us a review, we appreciate both. Kind regards
Very good company very helpful and…
Very good company very helpful and friendly good service I got decent money back but to much deduction out off that nearly 50 percent came out off that
27 października 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Paul, thank you so much for using our service, so glad we managed to get you a refund. If you check your wage slips, since you received your refund you should also now have had your tax code changed so that you have been paying less tax each month saving you more and more money as time goes on. Kind regards
Simple enough to navigate through
1 listopada 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi Gavin, thanks for using our service and taking the time to leave us a review, we really do appreciate it. Kind regards
Easy to use
Easy to use, simple
I have nothing to add and even less tiem to add it.
The site was simple to use
31 października 2022
Opinia niezależna
Odpowiedź od The Tax Refund Company
Hi, P.J. Thanks for using our service and taking the time to leave us some feedback, you're obviously very busy to it's much appreciated. Kind regards
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.