The Sports Edit Recenzje 923

I had to cancel an order as I figured it would not arrive before I went travelling. Sports Edit have fantastic customer service! I contacted them and within a hour got a response. They were very understanding and helpful. I will definitely use this company again and would recommend them to other’s. Thank you.

Very good, efficient customer service. Will definitely buy again from The Sports Edit.

Fantastic, rapid refund when my order was canceled and cheapest prices on Varley. Great experience and will shop again!!

After reading some of the negative reviews I wasn't going to order but as the trainers I wanted were considerably cheaper than anywhere else online I thought I'd take the risk. I ordered on a Monday evening, was sent tracking details the next day and received my order on Thursday. So glad I ordered and I very pleased with my purchase! Thank you

I placed my order, everything was shipped very promt. Evri on the other hand where horrendous, I didn't get my parcel, when I emailed customer servicebfor help, Sophie couldn't of been more helpful. I understand things can go wrong when using a 3rd party courier services. My experience and how quickly Sophie resolved my issue was brilliant. I love my new trainers. Thank you for the help in rectifying the issue. .

Thank you to Sofia . From customer care. Quick and simple result. So very polite so one happy customer

I recently gave them a bad review as my order is mixed up but the customer service Sofia in particular, unbelievably helpful got everything sorted out for me no dramas no hassles if you have any trouble I would ask for Sofia because she is amazing

Twice now my parcels from The Sports Edit have been lost in transit by their delivery partner Evri. What’s worse is that it’s impossible to speak to a human at The Sports Edit to get this resolved. You have to email and wait days for a generic copy and paste response which isn’t helpful and in my case was completely incorrect.

They tried to blame me for “redirecting mid transit,” supposedly causing a two week delay, but that’s simply wrong. I redirected my parcel immediately after ordering, before it was in transit, which Evri themselves confirmed would not cause any delay.

The biggest frustration is The Sports Edit’s useless customer service and lack of accountability. This has now happened with two consecutive orders, neither of which I’ve received.

I won’t be shopping with The Sports Edit again until they fix their customer service and stop using Evri.

I got an immediate response
When I raised a question, it was dealt with immediately. My query was resolved efficiently, swiftly & politely.
A big "shout out" for Sofia in Customer Setvices who was so professional, friendly & helpful. Excellent! I would shop again with Sport Edit.

Great customer service experience! Special mention to Sofie - very helpful, friendly and prompt responses! Had to redeliver my ‘undelivered’ (due to a local carrier, no fault of The Sports Edit) order to another country and Sofie couldn’t be more helpful. Thank you!

Having read the reviews on here prior to ordering I was hesitant but the prices were worth the risk. I received tracking, and my order was received within 4 working days of ordering. I am really happy with the shoes i received and service provided.

Sofia in the customer care team was fab. Immediately sorted and issue I had. Thank you!

Sofia in the Customer Care team was amazing - helped resolve my issue immediately, no back and forth or unnecessary delay! She has made my experience of purchasing through The Sports Edit that much better since I know that if there is ever an issue, it’s dealt with in the right way.

Lovely customer experience - Jasmine thank you!

I had a really positive experience with The Sports Edit. Waqar handled my request quickly and efficiently, with no hassle at all. The cancellation and refund were processed smoothly, and the whole process was stress-free. Excellent customer service – thank you Waqar!

Delivery Company (Evri) messed up delivery of my order and the customer services at The Sports Edit refunded me no questions asd..

I had issue with some items not arriving. I emailed Sports Edit support team and Wakar replied within minutes explaining what has happened and fixed the problem. Very satisfied with this the service

Had a nightmare in receiving my initial order via Evri. Appalling lack of updates from them, and it left me without a present for my wife's birthday! (3 weeks without a delivery of items). I would like to thank Waqar at Sports Edit for his professionalism in chasing and replacing my order and with regular updates from him. I received the replacement item 4 days later. Whilst I can't fault the service from the Sports Edit, I would recommend that they review their partnership with Evri. Unfortunately, due to the affiliation with Evri delivery services, I would have to think twice about ordering through The Sports Edit for the foreseeable future.

Great products and excellent customer service.