Thespadr Recenzje 

804
•
Wynik TrustScore: 3.5 na 5

3,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely awful experience. Product was fine. However, I logged in TWICE to ensure I had no active subscription, and found none. Checked twice. Received suddenly a "package is on its way" email a... Zobacz więcej

Oceniono na 5 z 5

"I’ve been using The Spa Dr. Age Defying Lift & Tight Serum for a few weeks now. The formula is lightweight, absorbs quickly, and doesn't leave any sticky residue. My skin feels deeply hydrated and sm... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've been using the hair serum for over 4 months. My results have fantastic. I've given one of my bottles to my brother-in-law to help him. His results have aldo been impressive. I've recently started... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love SpaDr LIFT & TIGHT Serum. Its light & smooths out those lines! Spa Dr has the best customer svc reps i have ever dealt with. I say this because no matter how great products are, your experienc... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

804 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(804)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 440

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

UNTRUSTWORTHY VENDOR!!!

UNTRUSTWORTHY VENDOR!!!! BEWARE!!! Call and put a stop pay on charges from this company. These items can be purchased at ULTA and cost less. The "Return and Refund" link instructs you to go to a portal. When, you click the link the screen says "Page not available". There are conflicting instructions. On the site it says Ongoing Subscription refunds must happen 28 days from shipment date. Another sections says 7 days. But NOWHERE can you find the shipment date. THE WORST customer service. Everything is automated and takes you to an AI site that does nothing and still no way to ask a specific question to a human.

14 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience, Jennifer. We’re sorry the return process didn’t provide the clarity you needed. We’d love to personally assist with your return and refund.

Please email us at team@thespadr.com with your order details, and our team will be happy to help with the next steps. We appreciate the opportunity to assist you.

Oceniono na 2 z 5

The serum is very average and not very hydrating…

The serum is very average and not very hydrating. It isn't bad per se, just not worth the price point. Customer service finally contacted me so I removed those negative comments relating to such.

3 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience, Howard. We’re sorry the product didn’t meet your expectations, and we’re glad our team was able to connect with you and address your concerns.

If you’d like additional support, our Clean Beauty Advisor would be happy to share personalized tips for the product you received. You can book a convenient time here: https://calendly.com/tsd-skinexpert/1-1-skin-expert-call

Oceniono na 4 z 5

I have been using the Spa Dr facial…

I have been using the Spa Dr facial serum for about a year and I am 80 years old I find this product keeps my skin looking soft and definitely reduces my wrinkles around the eye, forehead, neck and upper lip area lol

11 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience, Beverly! We’re so happy to hear you’ve been enjoying our serum for the past year. It means so much to know it has become a product you love and continue to reach for in your routine. We truly appreciate your support and having The Spa Dr. as part of your skincare journey!

Oceniono na 5 z 5

User friendly

The website is easy to navigate, ordering is very easy. The products feel really good on your skin and have caused no issues (I have very sensitive skin). This is the first oil based cleanser that I've used and I love it. The moisturizer feels really nice too-not heavy at all. Would definitely recommend.

10 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for your lovely review, Nicky! We’re so glad to hear you’re enjoying the products and that the cleanser and moisturizer have become such a great part of your routine. It’s especially wonderful to know they’ve been gentle and comfortable on your sensitive skin. We truly appreciate you sharing your experience and recommending us!

Oceniono na 5 z 5

The Spa Dr

The Spa Dr. is a great company! The products are phenomenal! And most importantly - - the customer service is THE BEST! If you haven't tried their product yet, order NOW! You will definitely not be disappointed. I use the tightening serum, cleanser, moisturizer, eye serum and night cream. I recently went for a facial at a very upscale salon and I shared my experience regarding The Spa Dr. She took a pic of my products that I purchased and is going to place an order! On a scale of 1 - 10 with 10 being the best - - I rate The Spa Dr. a 10 - - higher if I could!

8 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Wow, thank you so much for this amazing feedback! 🥰 We’re thrilled to hear how much you’re loving your Spa Dr. favorites and had such a wonderful experience with our customer service. And thank you for recommending us to your facialist—we truly appreciate you spreading the love! ✨ A 10/10 means so much to us! 💚

Oceniono na 4 z 5

Products that aren't filled with toxic ingredients

Products that aren't filled with toxic ingredients, feels good on your skin and helps you look better.

6 września 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you so much for sharing your experience! 🥰 We’re so happy to hear you’re enjoying how our products feel on your skin and love what they bring to your routine. We truly appreciate your support! ✨💚

Oceniono na 5 z 5

The shampoo and conditioner have a…

The shampoo and conditioner have a great smell and lather. My hair feels clean and not stripped. Too early to say if it helped with shedding.

24 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience, Julie! We’re glad you’re enjoying the scent and lather, and that your hair feels clean without feeling stripped. We completely understand that it’s still early to assess changes in shedding, and we appreciate you giving the products a try!

Oceniono na 1 z 5

Be very careful that you do not get…

Be very careful that you do not get suckered like i was. I am facing possible homelessness because they changed me $131.04 without my knowledge. The order was made on July 16. On July 20 I tried to cancel the subscription of $131.04. I did it on the phone by spelling out my email address. I followed with an email. No response, total static. Then on August 17, I got the horrible surprise of having my checking account overdrawn due to the $131.04 invoice. They do not honor their own policies. Now I will probably lose my own home over this. Stay very far away from this company. I will soon languish on the streets. I don't think I will live long.

Update: now it is worse than ever. The Spa Dr is now sending something I begged them not to send for weeks. I do not have the resources to make the return label to send the product back -- much as I'm very desperate to do just that. The $131.04 that these crooks robbed from me will be the death of me. I am now facing possible homelessness because of them. If I end up dead and homeless, I hereby give my heirs and any interested party my permission to sue these crooks on my behalf.

15 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for taking the time to share your feedback, Nicola. We hear your concerns regarding the unexpected charge. We understand how important it is to have these concerns addressed clearly and promptly, and we appreciate you bringing this to our attention.

We’d like the opportunity to review your experience and provide the appropriate assistance. Please reach out to us at team@thespadr.com with your details, and we’ll be happy to assist you further.

Oceniono na 4 z 5

Spa Dr Hair serum

I am using the Spa Dr. Hair Serum because I am currently experiencing lots of hair loss. I was told minoxidil tropical and the hair serum would work to minimize hair loss. The minoxidil did not help with hair loss but make it worse due to the side effect. I continue to use the hair serum however and my hair does feel healthier. My Dr. thinks that I will stop shedding any moment, but it's still too early to tell. The company and product have been great. The company ships fast and the product has a great smell. We shall see the results in a few months though.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so glad to hear you're enjoying the Hair Serum and that your hair feels healthier. It's wonderful to know you're also happy with the product, scent, and fast shipping. We truly appreciate your support and hope you continue to enjoy your experience!

Oceniono na 5 z 5

I have been using The Spa Dr for only…

I have been using The Spa Dr for only 2-3 weeks now but I do love the way my hair feels. It's too early to really see if there are results yet but I have been using the shampoo, conditioner, hair mask, and hair oil.

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so happy to hear you're loving how your hair feels after just a few weeks. It's wonderful that you're enjoying the full hair care routine, and we hope you continue to love the results as you go!

Oceniono na 4 z 5

I am happy with the product so far

I am happy with the product so far, I am still losing some hair daily but I like how my hair is manageable and it feels heathier with the serum. I would give 5 stars but I am still in trial period. So far so good. I really like the shampoo and just ordered the hair mask and will try on soon.

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so happy to hear you're enjoying the Hair Serum and Shampoo and that your hair feels healthier and more manageable. We hope you love the Hair Mask as well, and we truly appreciate your support as you continue your journey!

Oceniono na 5 z 5

Easy to order and great customer…

Easy to order and great customer service. I love all the products.

14 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so happy to hear you love our products and have had such a great experience with our customer service. We truly appreciate your support!

Oceniono na 5 z 5

SPA DR...YAY!

I have ordered from Spa Dr in the past so I knew what I was doing and how much I had to spend to get what I wanted. I cannot do it often, just when I have discretionary funds. The company has really got it together and that's why I order the serum for my face and the serum for my hair.

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so happy to hear you continue to trust The Spa Dr and enjoy both our face and hair serums. We truly appreciate your continued support and are honored to be part of your routine!

Oceniono na 1 z 5

I don't like either of the products

I don't like either of the products. The mask is too thick and weighs my hair down, and the serum makes my scalp itch

31 lipca 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your feedback, Denise. We’re sorry the products didn’t meet your expectations, and we appreciate you letting us know. We’re glad we could assist by processing your return, providing a return label, and canceling your subscription so no future shipments or charges will occur. We truly appreciate your patience and the opportunity to assist you.

Oceniono na 1 z 5

took 3 orders to finally get the…

took 3 orders to finally get the product. should have been here for my wife's birthday on July 31st but was not.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Thespadr

We’re truly sorry, Jeff, for the delay and for your order not arriving in time for your wife’s birthday. We’re glad you’ve received your replacement and that the partial refund was successfully processed. We’ve also sent you an email with additional details.

Your experience matters to us, and making things right remains our priority. Thank you for your patience and feedback.

Oceniono na 1 z 5

Beware of unwanted and unnecessary charges

Ordered the product .Was charged $51.18 for 2 months. I can not get a refund.
Will have to dispute this via my CC .
Disgraceful customer service. Beware of this company.

9 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your feedback with us, Ellen. Our team would love the opportunity to review your account and make sure your concerns are properly addressed. Please reach out to us at team@thespadr.com with your details, and we’ll be happy to assist you further.

Oceniono na 5 z 5

I tried the products because they are…

I tried the products because they are clean, I stick with them because they deliver. When friends and family mention how great your skin looks, then you know the difference is real.
Also, whenever I’ve had a problem with my products, the team responds responsibly ensuring I am satisfied with the solution.

8 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're thrilled to hear you love our clean products and are seeing results that others are noticing too. We're also glad our team has been able to provide helpful support whenever you've needed it. We truly appreciate your continued trust and support!

Oceniono na 5 z 5

My order came faster than expected and…

My order came faster than expected and I love the results after just four days. I’m noticing a change in my skin already. It’s more glowy, softer, and just beautiful. I love it.

5 sierpnia 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your experience! We're so happy to hear your order arrived sooner than expected and that you're already seeing a difference after just four days. It's wonderful to know your skin is looking glowier, softer, and more beautiful. We truly appreciate your support!

Oceniono na 1 z 5

I didn't get any email notification…and want to return for a refund

I didn't get any email notification that my autoship was getting ready to ship out. I ordered a multiple-month order on a special the first time I purchased from you and I didn't recall when the next shipment was scheduled to ship. I got a shipping notice from an unfamiliar shipper (GOFO) but it didn't have any information on where it was coming from and when I contacted them to inquire, I was told the couldn't tell me. I also never received an email with any type of tracking number for the shipment from The Spa Dr. Due to personal reasons, I've fallen behind on my use of the product and still have 2 almost my full first shipment of 4 bottles. I had no option to delay my shipment and was charged $157.10. I'd like to know how to ship it back without having to pay return shipping given the circumstances and for a full refund of the $157.10. Very disappointed. This type of practice is why people don't autoshipments from companies.

23 lipca 2026
Opinia niezależna
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Odpowiedź od Thespadr

Thank you for sharing your feedback, Julie. We understand your concerns regarding the shipment and would be happy to review the order details and assist with your request. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Doświadczenie Trustpilot

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