Lost an AirPod when I was out on my bike, when I got home I looked to see if there were single AirPod replacements. Apple wanted to charge £76 and I would have to wait at least a week. I found the Sou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The information on the website was very clear and I could easily find what I needed. The product was dispatched quickly and arrived with clear instructions about how to start using it. I'm so pleased... Zobacz więcej
Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Dane kontaktowe
PO Box 955, SK4 9FX, Stockport, Zjednoczone Królestwo
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,7
Doskonała
83 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Clear instructions on what model I…
Clear instructions on what model I needed and where to find the right number, item arrived quickly, did have trouble to connect but a quick email to the team and after a few minutes I was up and running
13 września 2025
Opinia niezależna
Ordered 1 AirPod on Saturday morning…
Ordered 1 AirPod on Saturday morning received it Monday morning. Excellent service.
6 września 2025
I lost my charging case and thought…
I lost my charging case and thought would have to buy new but found this company online.
Truly Excellent service!. Item arrived quickly, well packaged with full RM tracking. I ordered a B grade case and the Item received was in near perfect condition and came with clear instructions/link to video on how to use. Highly recommend.
5 września 2025
super fast delivery
super fast delivery, came the next day, product was pristine and works perfectly! left my airpods case at an airport and needed a new case!
27 sierpnia 2025
Works perfectly and easy set up!
A great solution if you lose one AirPod. Excellent info online to ensure you order the right model. Easy set up, I just charged it up then followed the standard pairing procedure and it worked first time. Ended up buying another for my previous pods I also lost one.
27 sierpnia 2025
Good experience
Airpod arrived as described and in good working order. Very pleased with it.
1 września 2025
Excellent communication and so easy to…
Excellent communication and so easy to deal with - plus a brilliant service to deliver replacement items that are almost impossible to get elsewhere. Thank you SoundCafe!
6 września 2025
Opinia niezależna
was easy to pair and came with…
was easy to pair and came with instructions on how to do so
in great condition also
28 sierpnia 2025
Great purchase, arrived quick, no damage
Came in good timing, top quality.. some would say the quality was sound
27 sierpnia 2025
Odpowiedź od The Sound Cafe
We’re sorry to hear you’ve had trouble getting your item to work. All of our replacements are genuine and fully tested before shipping. In many cases, pairing issues can be fixed with some simple troubleshooting steps. We’ve already reached out to you via email but haven’t had a response.
If you’d like to return the item, you’re still very welcome to, just contact us at support@thesoundcafe.co.uk and we’ll be happy to help.
Freddie and the other staff at The…
Freddie and the other staff at The Sound Cafe are great to deal with. I had some technical issues mostly down to ordering the wrong product and they went above and beyond to resolve the issue.
28 sierpnia 2025
Opinia niezależna
Replacement AirPod pro
Lost my left AirPod pro. Ordered a replacement from the sound cafe which arrived in 2 days. Works perfectly. Great service.
19 sierpnia 2025
Really impressed
Really impressed at the ease of ordering and speed of service. Delivered really quickly and set up information straightforward. Would recommend.
16 sierpnia 2025
So good
So good. Super communicative. Very quick delivery via royal mail 24 hour tracked. I managed to order the wrong AirPod, but replacement and refund were seamless.
20 sierpnia 2025
Opinia niezależna
Freddie has been very helpful and can…
Freddie has been very helpful and can only congratulate him for communication and ability to think outside the box
13 sierpnia 2025
Great service
I chose the wrong item, and the team handled it effectively and efficiently. Smooth process! Highly recommend. The product also works great.
12 sierpnia 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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