Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... Zobacz więcej
Way too long of a wait and changing shipping time on website is acceptable. Customer service responses are late and quite honestly very threatening instead of reassuring. I was told , if I didn’t like... Zobacz więcej
Reakcja na opinię
i have ordered from here twice, both times as preorders so the process was long which is to be expected. they always updated on the progress and we’re fully transparent if they faced any issues or del... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Zjednoczone Królestwo
- support@theseventharkive.com
- theseventharkive.com
4,2
Dobra
289 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
love it
ordered to the UK and wasn't too sure how long it would take and if i would be charged. in the end i was i had 4 charges come off my account which roughly came to £4 in the end and was a bit sceptical of the quality of the clothing when i realised my parcel was shipped from china but its absolutely amazing
22 lipca 2022
Opinia niezależna
Still have not received my order
I have ordered 3 pieces months ago. The dates for releases of shipments keep changing and changing everytime I come and check on the website. Not sure if I am ever going to receive what I ordered or I was scammed..
18 lipca 2022
Odpowiedź od Theseventharkive
Hi Milda,
I'm really sorry about the bad experience you've had with us,
Your order was a pre-order, which explains the wait. However, as mentioned in the email that has been sent to you earlier, we've had printing issues on one of our items that happened to be in your order.
Therefore, this order was delayed, letting us time to reprint the t-shirt for a better quality,
Your order has been shipped out earlier today, so no need to worry, you'll get everything you ordered! You should have already received your confirmation email as well as your tracking number,
Feel free to pop us a message on Instagram or via email if you have any other issue with your order, and let us know how you like your order when you get it!
Have a great day <3
YOU WILL LOVE BUYING FROM THIS STORE TRUST ME
Absolutely amazing store!!!! They have more than just beautiful designs, outstanding customer service!! I had lost one of then hoodies I brought from them the black Yoongi one and I had ordered it again because I loved it that much!! However I had found it again at home and they were more than happy to send me another hoodie of my choice!!! Even though I had already recieved the other Yoongi hoodie I ordered, they agreed to send me the other one because it wasn’t exchanged in time! I spoke to Ken and Ezra who sorted everything out for me so big big shoutout to them! Buy from this store you won’t regret it!!! Awesome designs and great lovely people who work there willing to go the extra mile for customers :)
11 lipca 2022
BTS zip up
Great quality material. Preordered a zip up and got here in a reasonable amount of time .
5 lipca 2022
Everything was perfect and my friends…
Everything was perfect and my friends were truly in love as well with the shirts I purchased for us. I would highly recommend to all of my friends and I will definitely be ordering more in the future!
12 maja 2022
LOVE IT!
Very, very, very cute merch! Can’t wait to wear it at the next bts concert I go to! ;)
8 maja 2022
Absolutely magnificent!
6 maja 2022
It was good:) good quality:)
29 kwietnia 2022
Loved it
I discovered this brand on tiktok and immediately fell in love with what you can find in here. Finally I found a brand who was doing good kpop and anime merch. ❤️Thank you for your hard work❤️
24 kwietnia 2022
Excellent customer service great…
Excellent customer service great designs. Love them.
15 kwietnia 2022
Genuinely one of the best brands out…
Genuinely one of the best brands out there, if you like Kpop, BTS in particular. Definitely buy from Kenyuniverse, you won’t regret it!
14 kwietnia 2022
Love everything I bought
Love everything I bought. Like literally spending too much money 😭💜
17 lutego 2022
D-2 Embroidered Zip-up
The quality of this hoodie is insane!
Thank you so much 😊
Great value for money, also the photocard is a bonus.
I got Jungkook 💜
10 lutego 2022
MYG hoodie
My hoodie arrived yesterday and I absolutely love it, got a super cute picture card included too which was a nice surprise. I’ve not yet worn it but very much looking forward too
10 lutego 2022
I love how fast the shipping beside the…
I love how fast the shipping beside the brand is from Europe and I reside in the U.S. The website is easy to navigate and the quality of the clothes is the best. One of the best small businesses I’ve bought from.
9 lutego 2022
Kenyuniverse review
Always expect the best from these guys , always good communication , good products all 100% high standards , if you want BTS related pieces these are the guys to go to
9 lutego 2022
Amazing!!!!!!
I'm very very happy with my package!!! I bought the MYG zip up hoodie and JJK shirt both in size large I was worried about them being too big but they're perfect!!! The material is great and worth the money! Shipping was flawless and got here earlier than I expected! Will be shopping here again!
8 lutego 2022
Opinia niezależna
Good webshop but I would appreciate if…
Good webshop but I would appreciate if more photos of the clothes were available.
8 lutego 2022
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