Absolutely best prices and customer service. They always ship quickly.As a retail business we count on Thermal Paper Direct.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick & easy to order. Came in a couple of days. I have never had any issues with ordering or receiving my order promptly.
The online order platform is user-friendly. It's always easy to order from the website. Shipment however is problematic. Our large shipment of thermal paper rolls was left outside by our garage door i... Zobacz więcej
Reakcja na opinię
I've been buying paper from Thermal Paper Direct for years, and they continue to impress every single time. They consistently offer the best prices, top-notch customer service, and incredibly fast del... Zobacz więcej
Informacje dotyczące firmy
O Thermal Paper Direct
Napisane przez firmę
Thermal Paper Direct is your trusted source for popular and hard-to-find sizes of thermal paper, credit card paper, ribbons, and other point of sale products. We provide a wide range of options for nearly every machine and industry.
Our user-friendly website makes shopping quick and easy, with fast searches and hassle-free buying. If you don’t see the product you need, chances are we have it in stock.
What sets us apart is our dedication to customer satisfaction. With a 4.9/5 Trustpilot rating, our Unmatched Customer Service goes above and beyond to ensure every customer has a smooth, personalized experience. From answering product questions to providing tailored recommendations and resolving issues quickly, our friendly team is always here to help.
In addition, we offer the best value with mix-and-match pricing and fast, free delivery. With 1-2 day shipping from our strategically located warehouses, you’ll receive your products quickly and efficiently. Try us today and experience the difference!
Napisane przez firmę
Dane kontaktowe
Stany Zjednoczone
- 877-810-5900
- cs@thermalpaperdirect.com
- thermalpaperdirect.com
Shop Our Best Sellers!
4,8
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got exactly what I ordered and needed
31 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for your 5 star review!
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Algis, we are glad to hear you were left satsfied!
The process from order to delivery was…
The process from order to delivery was efficient and timely.
19 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the kind review Amarjeet, it is appreciated.
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Paul!
thank you for the fast service.
16 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the review Seth! We are glad you are satisfied with our service.
Questionable Shipment
The online order platform is user-friendly. It's always easy to order from the website. Shipment however is problematic. Our large shipment of thermal paper rolls was left outside by our garage door in open weather which could damage the packages easily, especially on a rainy day. Usually, our shipments are left in the front or back covered porch of the house.
14 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for the 4 star review. Unfortunately, we do not have control over FEDEX / UPS delivery drivers. I apologize for the way they delivered your shipment. We are always more then happy to assist in replacements if need be if a package arrives damaged.
Very easy and helpful to deal with
Very easy and helpful to deal with
Prompt delivery
11 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Anne. We are glad to hear you were satisfied with our services!
Fast Delivery!
9 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Matthew, it is appreciated!
Never received my shipment!!!
Never received my shipment!!! Was not the fault of Thermal Direct. The issue is being resolved by sending me my shipment again and using UPS not FedX. FedX has dishonest delivery personnel!
4 października 2023
Odpowiedź od Thermal Paper Direct
Leslie, I greatly apologize for the inconvenience of FEDEX mishandling your package. I have a replacement being shipped to you immediately. Please check your email.
Great company, very good service
From start to end it is great company except my shipment arrived with damaged boxes.
4 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the five star review Ray! I apologize for the damaged boxes. If the product was damaged please reach out to our customer service team for assistance.
The paper receipt rolls arrived so fast…
The paper receipt rolls arrived so fast that I was not sure what was being delivered. We love using different colors to differentiate between events.
4 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the five star review Amy. We are glad to hear you were satisfied with our delivery time.
I appreciate the gentle reminders to…
I appreciate the gentle reminders to re-order based upon my historical usage. This has saved me from running out many a time. I also appreciate how fast you ship your product. Finally, everything shows up in perfect condition every time!
3 października 2023
Odpowiedź od Thermal Paper Direct
Thank you for the terrific review Chris. It is very much appreciated. We are fortunate for your support! Have a great weekend.
Odpowiedź od Thermal Paper Direct
Thank you for the lovely review Conrad! We are so glad to hear you were satisfied with your experience.
Fast shipping and great price.
28 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for the positive review Colleen!
Good website and the items came quickly.
25 września 2023
Odpowiedź od Thermal Paper Direct
Thank you David, we are so glad to hear you were satisfied!
Quick
I placed an order at the end of the week and had my product right away the following week. No hassle.
15 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Arden! It is appreciated.
Great Paper!
Package received pretty quickly. However I was never sent the tracking number until the package was delivered. Otherwise, pretty quick service
9 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for the 5 star review Bobby. I apologize for the delay in tracking, I will let our IT team know you experienced this to improve our service.
Other than inside delivery obstacle
Other than inside delivery obstacle, ordering was simple and to the point. Tax exempt was completed timely too.
13 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for the review Charles. I will share your input with our team on ways we can improve our customers experience.
Real simple website easy ordering and…
Real simple website easy ordering and excellent prices definitely recommended.
12 września 2023
Odpowiedź od Thermal Paper Direct
Thank you for your five star review Jose. We appreciate your support!
Odpowiedź od Thermal Paper Direct
Hello David,
I greatly apologize for the inconvenience experienced.
According to our Fedex tracking records, the cases were delivered and signed for at 2:00 PM. Unfortunately, we do not have control over how a Fedex driver may leave a delivery.
We are always more then happy to assist our customers with replacements for damaged items. As i see in our system, a representative has assisted you with a replacement, to be delivered tomorrow.
I will be reaching out to you in regards to this matter to make it right.
Regards,
Gabriella
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.