The Renewed Store Recenzje 194

Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... Zobacz więcej

Oceniono na 5 z 5

Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... Zobacz więcej

Oceniono na 5 z 5

Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z komputerami i akcesoriami
  2. Sklep z akcesoriami komputerowymi
  3. Producent sprzętu komputerowego
  4. Sklep z używanymi komputerami

Napisane przez firmę

*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I emaild you for advice on my…

I emaild you for advice on my requirement, you replied the next day with exactly what I needed. I orderedat midday and it arrived next day. Its in amazing as new condition and works perfectly.

27 kwietnia 2023
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Odpowiedź od The Renewed Store

Thank you for taking your time to leave us a review! Very Pleased to hear you were happy with your order!

Oceniono na 5 z 5

Dell refurbished laptop

I'm really pleased with the laptop so far and delivery was very quick.

19 kwietnia 2023
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Odpowiedź od The Renewed Store

Hi Michael,
We're very glad you're pleased! Thank you so much for taking the time to leave us a review.

Oceniono na 5 z 5

Very easy ordering, great delivery and price

Very easy ordering, excellent price for the notebook's caoability and next day delivery with full refund options if I didn't like it.
The notebook looks like new, very happy with the outcome.

26 kwietnia 2023
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Odpowiedź od The Renewed Store

Hi Clive,
Thank you very much for your review; we're very happy you're happy!

Oceniono na 4 z 5

Great all round except delivery was not…

Great all round except delivery was not as quick as expected

9 kwietnia 2023
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Odpowiedź od The Renewed Store

Hi Terry,
Thank you so much for your review! We're sorry the delivery wasn't as quick as expected but we are very pleased to hear your refurbished device is great!

Oceniono na 5 z 5

Ordered 2.30pm received before 12pm…

Ordered 2.30pm received before 12pm next day(without paying extra for delivery). Laptop spot on and happy customer. Had couple of questions in advance of ordering and Harry was quick to respond.

25 kwietnia 2023
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Odpowiedź od The Renewed Store

Hi William,
Thank you so much for your review; I'll make sure your message is passed along to Harry!

Oceniono na 5 z 5

Excellent value and great condition

After a lot of research, bought a refurbished Macbook Pro 13" 2017 SG - i5 2.3 GHz, 8GB, 256GB via Amazon renewed. Really impressed with the speedy service. Although these are expensive, the laptop was excellent value and in great condition. Having set up, all seems well. Whilst a bit nervous about buying a used Macbook, reassured by the Amazon renewed / hardware associates promise re the quality of the product and it's guarantee. Based on my experience so far, I'd certainly recommend and purchase another renewed product.

15 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

I cannot praise this company enough for…

I cannot praise this company enough for the service, politeness, and efficiency that they gave to me for the repair of my laptop. This was purchased from them just under a year ago with the screen failing one month prior to the warranty running out. New packaging was dispatched promptly to return the item, collected the next day, and within a week the laptop has had a total overhaul with new components.
A1 superb service.
Phil M

26 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Leon was extremely helpful and patient…

Leon was extremely helpful and patient in diagnosing the issue with our computer after two other organisations had misdiagnosed it. He really went the extra mile for us and we’re very very grateful.

4 marca 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Matt,

Thanks for the review, it's much appreciated. That's great to hear you were impressed with Leon's service. I'll ensure I pass the message on! Thanks again and please bear us in mind in the future!

Harry
Hardware Associates

Oceniono na 5 z 5

Excellent service we got the part we…

Excellent service we got the part we need the next day and it fitted and worked perfect will use again

9 lutego 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Kevin,

We're happy to hear you'll consider us again in the future! We're glad you enjoyed our service and thanks a lot for the review.

Harry
Hardware Associates

Oceniono na 5 z 5

The Brilliant Hardware Associates

I approached Hardware Associates to request their help of a donation of a laptop for our homeless project.
They did not hesitate to help and donated a laptop with window 10 and a laptop bag plus 12 months warranty.
The benefit of this to our project is outstanding, I cannot thank them enough for their very kind, generous donation. A fantastic company.

14 stycznia 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hello,

Thanks for the review, it's much appreciated! We're really happy we could assist in such a great cause and wish you guys the best for the future :)

Harry
Hardware Associates

Oceniono na 5 z 5

Great service and quality products

Bought a Mac Mini from these guys. It was delivered in less than 24h, in very good condition, and it works just great.

13 stycznia 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hello,

Thanks a lot for the review. I'm glad you're happy with your Mac Mini and we hope you consider us in the future!

Harry
Hardware Associates

Oceniono na 5 z 5

A1 Company

My laptop Lead had broken! Running my business from home, you can imagine! Panic!
Sean, was brilliant! He went through everything to make sure I ordered the correct lead, and the delivery was next day!
I couldn't have been more grateful!
Highly recommend.

11 stycznia 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Sophie,

I'm glad we could avert your crisis! Really glad you enjoyed our service and your kind words have been passed on to Sean. Thanks a lot for the review :)

Harry
Hardware Associates

Oceniono na 5 z 5

Great Service, great product

I contacted Hardware Spares immediately after Christmas, having been recommended by a friend. I spoke to Harry, who talked me through my needs and made some recommendations according to my spec. He was very friendly and helpful, I made the order that day, paid the next day, and the laptop (Dell Latitude E7240) arrived a day later. Impeccably packaged, the laptop is as good as new and perfect for my needs, as well as being a great price. I would definitely recommend this company, and will definitely use them again.

4 stycznia 2021
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Beverley,

Thanks a lot for the review! It's much appreciated. I'm really glad we could help you out and you like your laptop :)

Harry
Hardware Associates

Oceniono na 5 z 5

Brilliant, friendly, speedy service

Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought meet our needs perfectly at a much better price than we could've hoped for going direct to Apple. We enjoyed fast, reliable, friendly and tailored comms from him from start to finish, only dealt with one person for the whole time, and delivery was speedy and well packaged.

15 grudnia 2020
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Flo,

Thanks so much for your kind words! They've been passed on to Sean. We're really happy to have helped your charity and hope you'll come to us again in the future.

Harry
Hardware Associates

Oceniono na 5 z 5

1st class support, advice and guidance.

Having tried to change components on my PC and making a hash of it , Hardward Associates were there to advise, support and assist me putting things right. Thier experience and knowledge is 2nd to none and thier application of those qualities is extremely proffesional, which I am ever grateful for.

13 listopada 2020
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Nick,

Thanks a lot for your feedback and review. We're really pleased you enjoyed our service and we'd love it if you could spread the word!

Harry
Hardware Associates

Oceniono na 5 z 5

Unbelievable Service

I recently spent 3 full days trying to get my office server repaired. I explained to each company that I contacted that the server was crucial for my business to operate and a prompt repair was vital. However, most of the companies tried to sell me a new server or said it would take over a week to repair. The remaining companies just weren't interested.
Thankfully, at the eleventh hour, I was recommended to call Hardware Associates. I spoke to Sean Wiggins who fully understood my predicament. Sean immediately proceeded to identify and then source the correct replacement components required. To speed up the process, Sean then arranged for me to collect the parts from the supplier at 7.30 am the following morning. I returned from the suppliers at 9.45 am and by 10.15 pm the server was working again.
Sean was exceptionally helpful, knowledgeable, professional and unbelievably understanding.
I cannot recommend Hardware Associates highly enough.
Thank you Sean.

30 września 2020
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Kevin,

Thanks ever so much for your review. It's great to hear that Sean was able to help repair your server and you enjoyed his service. I'll ensure I pass on your kind words!

If you ever need any assistance in the future, please don't hesitate to contact us again!

Harry
Hardware Associates

Oceniono na 5 z 5

Know their stuff

Know their stuff, professional and prompt with great after sales responses and support. Thanks

17 września 2020
Opinia niezależna
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Odpowiedź od The Renewed Store

Hi Darren,

Thanks a lot for your review and kind words. We're glad you enjoyed our service. Feel free to reach out to us for any support in the future!

Harry
Hardware Associates

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