Warte seit einer Woche auf einen Retourenschein. Per Email keine Rückmeldung und per Telefon keiner erreichbar .So einen schlechten Kundenservice hab ich noch nirgends erlebt. Werde hier nie wieder ei... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sean Wiggins helped deck our our tiny charity with some brilliant iMacs, and did so with great warmth, knowledge and kindness. We didn't feel like we were being over-sold to, and the devices we bought... Zobacz więcej
Reakcja na opinię
Very quick to respond to my email questions. One phone call to sort my requirements out. Exceptional service. IMac packed in an exemplary way ( would have been almost impossible to damage it dur... Zobacz więcej
Completely satisfied 10/10. Courteous, swift service. An initial mishap (incorrect order paid for) on my part was dealt with immediately and a refund posted on eBay within seconds. Then ordered via th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z komputerami i akcesoriami
- Sklep z akcesoriami komputerowymi
- Producent sprzętu komputerowego
- Sklep z używanymi komputerami
Napisane przez firmę
*SUSTAINABLE | AFFORDABLE | RELIABLE* The Renewed Store (previously trading as Hardware Associates), provides high-quality BSI Kitemark Certified refurbished IT hardware from Dell, Apple, HP, Lenovo and many other brands. FREE Next Day Delivery. 12-month warranty 30-Day moneyback guarantee We are passionate about refurbished tech as we know it provides: • High-performance IT solutions • Low environmental impact • An average 40% cost saving versus new Whether you're an individual looking for a new machine for your home office or personal use, or a business looking to replace your IT infrastructure, refurbished hardware is a reliable, viable and cost-effect option. *TRY RENEWED’S LAPTOP BUILDER* Why pay for new or an over spec’d machine, when you can build your own for up to 40% less and get a 12-month warranty to give you peace of mind? • Choose the CPU, RAM, SSD Storage, Operating System, Webcam, Screen Size and Touchscreen you need – add to basket and checkout. Your laptop will be built, put through our Q20 quality process, and delivered to you FREE, with its charger, within 3 working days. • We only use the highest grade processors, Sold State Drives and RAM to guarantee you a high-performance refurbished laptop. • We only use the highest grade processors, Sold State Drives and RAM with top name brands such as Dell, HP and Lenovo to build our refurbished laptops; high-quality, high-performance, reliable computers you can trust. You can expect your laptop to be a professional design, coming only in black, grey, silver or white.
Dane kontaktowe
5 Colhook Industrial Park, GU28 9LP, Petworth, Zjednoczone Królestwo
- +44 (0) 1428 707900
- enquiries@therenewedstore.com
- therenewedstore.com
3,7
Średnia
194 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service, great price and built to your own spec.
Great service. Very helpful communications so that I got the right laptop for my needs. I used their 'build your own' service so that I got exactly what I wanted. in all honesty I could not have got a better laptop at a better price. If you want a specific manufacturer then you will have to talk to the store for that. I just took a gamble and was given a Lenovo Thinkpad. It is very very well made.
2 sierpnia 2023
Odpowiedź od The Renewed Store
We are glad our laptop builder service was everything you expected. We hope you enjoy your new tech and thanks for taking the time to leave us a review.
Great service and products.
Great product and excellent value for money. Exactly as described, like new!! Easy to order and delivery was spot on.
31 lipca 2023
Odpowiedź od The Renewed Store
Thank you for taking the time to leave a review. We are happy you found our website easy to use and you were happy with your order.
Great store/competeitive prices
Easy online ordering process. Competitive pricing and good range of laptops to choose from. Ordered a Dell Latitude 7290. Refurbished and advertised as Excellent condition. Cannot fault the laptop. Looks as new. Works great and has far exceeded expectations.
My only issue (not the seller's fault) was the delivery from TNT. Had been told it would initially arrive 1-2days but shipment had to be resent by alternative courier as TNT was a "no show".
Harry at The Renewed Store was very helpful throughout and sorted the delivery issues very professionally.
Would recommend and use again.
6 sierpnia 2023
Odpowiedź od The Renewed Store
Thank you for your amazing review and we are sorry about the courier issue.
I purchase a dell latitude 5400 through…
I purchase a dell latitude 5400 through your website. This morning I received my laptop and I am speechless that it is a used product, it looks brand new. I saved a substantial amount of money buying a renewed product. It even has Face ID to log in and is touch screen as well as keypad! It’s like an ipad / computer it one! Very impressed thank you
8 sierpnia 2023
Opinia niezależna
Odpowiedź od The Renewed Store
It's great to hear that you are pleased with your purchase. Thank you for taking the time to leave a review.
Try these before buying new!
Couldn’t be happier with my recent purchase. It was rated A grade and it certainly was. As good as a brand new MacBook. Not a single mark on it and runs like a dream. Combine that with a 12 month warranty, why pay full price?? I’m glad I found The Renewed Store. Will definitely be coming back.
27 lipca 2023
Odpowiedź od The Renewed Store
Wow, thank you for taking the time to leave such a glowing review. . We’ll certainly be using it for our social media! We look forward to seeing you again soon.
Odpowiedź od The Renewed Store
Thank you. Glad you were happy with our service.
Odpowiedź od The Renewed Store
Thanks for the review. We are happy that you are happy!
A 24"HD quality monitor for £59???
A 24"HD quality monitor for £59???
Better believe it ! Meant to be a grade B but its more like A to me.
Speedy order and delivery - well packaged and communications on order and delivery.
My 2nd purchase in a couple of weeks - and will continue to use a recommend The Renewed Store
18 lipca 2023
Odpowiedź od The Renewed Store
Thanks for your fantastic review and your continued custom. Glad you are pleased with your purchases.
Great item in perfect condition
Great item in perfect condition. Very fast service. Well definitely use them again!
16 lipca 2023
Odpowiedź od The Renewed Store
Fantastic! Thank you for leaving us a review
Didn’t get the phone next day as…
Didn’t get the phone next day as stated, but 4 days.
Pleased when I eventually received it. Phone like new.
13 lipca 2023
Odpowiedź od The Renewed Store
We are pleased that you are happy with the phone. We can only apologise for the courier problem. Having checked, it left us as promised on the Thursday but was delayed in transit.
The product arrived really quickly
The product arrived really quickly. It was in great condition and I was very impressed. Can't fault the whole process.
13 lipca 2023
Opinia niezależna
Odpowiedź od The Renewed Store
That's what we love to hear! Thanks so much for the taking the time to leave us a review.
Odpowiedź od The Renewed Store
We're so glad to hear that you're very happy with your purchase. Thank you for the 5 star review!
Great seller, terrible courier
The overall experience with The Renewed Store was excellent, a brilliant product at an excellent price. The couriers they use are, however, absolutely hopeless.
29 czerwca 2023
Odpowiedź od The Renewed Store
Sorry you were let down by the courier. We try to work closely with them to ensure correct and timely delivery. We are, however, delighted that your customer experience with us was five star!
Totally amazed and more than happy with…
Totally amazed and more than happy with reconditioned/renewed laptop supplied and at a more than competitive price. Excellent Value for Money! Helping reduce e waste!! Supplied really promptly and with helpful updates on order, supply and delivery. Laptop is like new - clean, no signs of use, super quick, windows 11 and feels robust - not patched up like some firms.
I’ve used another supplier for a similar product last year and unfortunately needed to return laptop twice for persistent similar faults on devices/hardware.
Faith and trust resumed via this experience of using The Renewed Store. Totally recommend using them and will be doing to colleagues, family and friends. Thank you!
7 lipca 2023
Opinia niezależna
Odpowiedź od The Renewed Store
Thank you for taking your time to leave us this passionate review! We are happy to know you are enjoying your laptop. Thank you for the recommendation.
Laptop arrived next day and in…
Laptop arrived next day and in immaculate condition. Price was best around and I hunted for days!
Would highly recommend, plus you’re doing something for the environment yippee!
13 czerwca 2023
Odpowiedź od The Renewed Store
Yay, great to hear that environmental impact was a consideration when purchasing from us! Thank you for your purchase and for joining the refurbished revolution.
Great experience with The Renewed Store
Great range of tech to choose from and were very helpful with any questions I had.
Order and delivery process was quick and easy, would definitely recommend!
13 czerwca 2023
Odpowiedź od The Renewed Store
Thanks for leaving us such a glowing review! We hope you enjoy your tech.
A few of the keys don’t work when using…
A few of the keys don’t work when using my mac
12 czerwca 2023
Odpowiedź od The Renewed Store
Thank you for confirming that the issue was with your own computer and not the keyboard we supplied. We were grateful you left a further 5 star review of our product.
The laptop arrived next day by courier…
The laptop arrived next day by courier and apart from packaging and lack of manual I would have thought it was brand new. Great spec for the price.
12 czerwca 2023
Odpowiedź od The Renewed Store
Thank you for leaving us a 5 star review. Enjoy your tech!
Fast delivery
Fast delivery, product in good condition, relatively easy to set up after looking online for workarounds when dealing with an older Mac.
31 maja 2023
Odpowiedź od The Renewed Store
Thank you for the 5 star review. Enjoy your tech.
Just what I was looking for
Just what I was looking for, at a good price, rapid delivery
6 czerwca 2023
Odpowiedź od The Renewed Store
Great! Thank you for leaving us a review. Enjoy your tech
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.