The Pizza Post Recenzje 252

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Firstly the pizzas are delicious, obviously that is the place to start, but not easy to achieve when serving nearly 200 in just a couple of hours. From the first contact to booking to confirmatio... Zobacz więcej

Oceniono na 5 z 5

We arrived from a 6 hour drive from Manchester to Kent for my nieces 18th birthday. We arrived a little late but met a lovely guy driving the van from The Pizza Post - super friendly - had a lovely ch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing team zack was very good and chatty to customers had a great time with them sophie did great on first day and matt was brilient to us would defanatly recomend

Oceniono na 5 z 5

Thank you to the pizza post, especially Declan and Ashton for the incredible pizzas they made for our special day. They were both very polite and punctual, and made 72 pizzas for our guests! Everyone... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Catering mobilny
  2. Hurtownia cateringowa
  3. Catering

Napisane przez firmę

Founded by two brothers born and raised in the pizza catering van industry, bringing great food to your event is practically in our DNA. Noticing a lack of trendy yet professional caterers, we decided to buy our own pizza vans and follow our dream of delivering a delicious, stylish, and memorable experience to our patrons and their guests. There is a lot more than meets the eye to how our pizzas are made. Our tomato sauce is made fresh before every event, our dough comes straight from the local bakery, and our wood kiln is from the woods of Sussex. We have a strong belief in customer service and pride ourselves in having excellent communication with our customers and staff. We train our staff in house; they learn the ropes behind the wood-fire oven and how to deliver professional service. Our pizza vans have been custom designed by the owners using modern vans and kitting them out with the best equipment and pizza ovens that money can buy. Our Modern vans make us extremely reliable and you will never have to worry about us breaking down ( Unlike some vintage vans.) More important to us than anything is our customers’ experience eating our Naples influenced pizzas, coupled with the enjoyment of seeing our authentic catering vans. The Pizza Post LTD has become a well established pizza van catering company. It is well known around the UK. We are a family run business that prides itself in taste and professionalism. With 6 pizza vans in our fleet we are continuously providing unforgettable catering experiences to you and your guests. With many A list celebrities agreeing with us! We have become quite the fashionable way of creating stress free catering! We use a wood fired oven straight from Italy, dry kiln wood to ensure a big flame and the best ingredients we could find. We can cook 100 pizzas an hour which means less waiting time for you and your guests! In fact we are one of the only pizza vans which can deliver that and we are proud of it!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

252 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 5 z 5

Would definitely use again

Catered for my 21st birthday in April - the pizzas were delicious and we got so many people tell us after the party how nice they were. The company was very organised and the van itself looked great, would definitely use again / recommend to others, thank you!!

20 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Ellie,
Happy 21st and thank you for the lovely review.

Oceniono na 5 z 5

GREAT PIZZA

GREAT PIZZA, would definitely recommend over any other franchise/shop

9 maja 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Jamie,
Thanks very much.

Oceniono na 5 z 5

Pizza Post 18th Birthday

What a great Customer experience from start to finish. We hired Pizza Post to cater for my sons 18th birthday evening party at home. From the initial inquiries the team were professional and prompt with the quote and helping us choose a menu. On the day the team were super friendly and well organised to cater for 130 pizzas for hoards of 18 year old party goers! The food was delicious and went down a treat. Thanks again and we would recommend this great company to others.

13 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hey Alistair,
Very happy the 18th went down well, and I will let the staff know how happy you were.
Many thanks for the review.

Oceniono na 5 z 5

The Burger Post was the best addition…

The Burger Post was the best addition to my 30th party!
The service was great from beginning to end, from the pre-planning to the execution!

They arrived promptly and were able to serve at the exact time I wanted, quickly and professionally.

Everyone commented on how lovely the burgers and chips were!

Couldn't recommend more!
Would definitely use again!
Thankyou!

13 kwietnia 2024
Opinia niezależna
Logo The Pizza Post

Odpowiedź od The Pizza Post

Hi Daniella,
Glad everyone liked our burgers.
Thank you for a great review.
I will be letting the team know.

Oceniono na 1 z 5

Thanks for stealing money from us

I’ve got a bit different experience with this company . We purchased a van from them , put straight in mechanics to found out than van need to have new engine. We putted into to two different garages and one price up for £9k and the other one £3.5k ( second garage offered second hand engine instead of new one ) ..
I bought a van for work which I been told by mechanic to not drive until work is carry on . I’m not afford to fix and I’m not afford now to buy new van .I’ve spend thousands of pounds on this van which doesn’t work and should be sold for parts or repair .. the owner doesn’t want to take it back - of course not -
Just wanted to put out here - if I sold something to someone which is broke specially for so much money I would take it back straight away. I could not live with the fact I’ve took money from someone for something which is faulty .. I would feel so bad to cheat someone for so much money . But clearly for this company the individuals doesn’t matter , just making the money is what is matter ..
thanks for stealing money from us

13 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I found the Pizza post using a google…

I found the Pizza post using a google search and I’m so glad I did! Our catering let us down for my children’s christening 10 days before the event. One panicked email to the pizza post late in the evening and within 12 hours we had a quote and a plan! Such seamless communication, everyone I spoke to was helpful and friendly. Payment was an easy process too.
Communication on the day was again straightforward and easy.
Pizza was delicious and everyone enjoyed the different variations. Staff on the van were friendly, helpful and ran a tight ship!
I’m so pleased we found the pizza post, I wouldn’t hesitate to use them again or recommend them! A few of our friends took cards so hopefully we’ll see you again soon at some of their events!

13 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Becki,
Thank you very much for a great review.
we are very lucky to have a great team of guys.
We will pass on all your lovely news.

Oceniono na 5 z 5

Great company, thoroughly recommend

It was a pleasure working with The Pizza Post. They were professional from start to finish, being responsive to any questions, helping me make the right choices, being proactive in keeping me informed.

On the day, the staff were helpful to myself as the organiser as well as our guests as well as the food being delicious!

I would definitely recommend them.

2 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Claire,
Thanks for this review.
We love our team, and I will be passing on this lovely review .
Many Thanks.

Oceniono na 5 z 5

Excellent

From 1st phone call the team were very helpful, thanks Gabi, then after booking Pip was very responsive & helpful, van arrived on time everyone at the party have all commented how good the burgers & the chips taste.
This is the 2nd time we have had the burger van at a family party so would definitely recommend.
The venue was also impressed so hopefully the guys will get some well deserved extra bookings.

30 marca 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Amazing review.
We are always so happy to hear them.
Thanks for taking the time to pass on.

Oceniono na 5 z 5

We can’t express enough how amazing the…

We can’t express enough how amazing the service and pizzas were for our wedding party! All the guests said it was the best pizza they had had and wanted to know all the details!
We are so happy we went with you guys! Thank you so much for being amazing we will be recommending you to everyone!
Jodie and Simon

6 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

That's a lovely review.
Thank you very much.

Oceniono na 5 z 5

The Best Company and Food

A delayed review, but absolutely necessary!!

What a fantastic company and family.
We hired the Pizza Post for our annual summer party for children with an oncology diagnosis being treated at Barnet Hospital. The addition of the Pizza Post was the best decision we made and every single person absolutely LOVED the pizza's and burgers. They were all so yummy. you guys really made the day more fun and special.

We will DEFINITELY use them again.

Thank you all so so much.
Helping Hands Children's Charity & Barnet Oncology Team

12 sierpnia 2023
Opinia niezależna
Logo The Pizza Post

Odpowiedź od The Pizza Post

Thank you for the great review.
We are so happy it went down well.

Oceniono na 5 z 5

Easter Wedding 2024

Just had my wedding over the Easter weekend and these guys are truly amazing, nothing is to much trouble my guests all said the pizza was the best they had and was great to have at the end of my wedding day at the hotel lol to, thank you pizza post we will definitely use you again in the future and tell all our friends and people about your company amazing thank you

30 marca 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Michelle,
So glad the wedding went well, and the Pizza's too.
Thanks for the review.

Oceniono na 5 z 5

Pizza Post at The Golden Hinde

Really pleasant and effective communication, great choice of pizzas, super slick operation and most importantly, delicious pizza.

20 marca 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hey Golden,
Thank you for your review.

Oceniono na 5 z 5

Amazing pizzas

We had pizza post provide our evening food at our wedding last week 15.03.24 they were amazing great customer service, their pizzas are delicious all our guest were saying how amazing the pizzas were I would highly recommend.

15 marca 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Thanks Emma,
We well be sure to let the team know.

Oceniono na 5 z 5

Great service, amazing pizza!

Pizza Post came to feed us at my husband's 50th birthday party. They were delightful and efficient from beginning to end. The pizzas were delicious - fabulous bases and just the right amount of toppings. Everyone I dealt with, by phone, email and on the night, was absolutely delightful and made the whole process really easy and stressfree. Thanks very much!

2 marca 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Hi Katie,
We are so pleased to receive such a great review.
We will let the team know.

Oceniono na 5 z 5

My son had 21st birthday pizza party…

My son had 21st birthday pizza party van last month
it was fantastic my son enjoy it all pizza was fantastic our pizza men the done our party was so kind polite people.
It was definitely a pizza 🍕 experience
I would definitely have them again 💯

10 lutego 2024
Opinia niezależna
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Odpowiedź od The Pizza Post

Thanks Claire,
We really appreciate this review.

Oceniono na 2 z 5

14 Day "cooling-off period" does not apply

I was looking for a caterer for my upcoming wedding this summer.

I have to say, that I didn't enjoy the experience of dealing with this company. It's been stressful from start to finish. I was caught off guard initially when the sales rep called and I was pressed into making the decision. "If you don't do it today, we can't guarantee etc..." "If you pay in full, we'll give you 20 free salads etc... typical sales techniques that just put customers under pressure.

I was feeling stressed about the food situation for my wedding and as a result I said yes, even though, on reflection, pizza wasn't what we wanted. I think, to be honest, I was easy pickings for the sales team. In a moment of weakness I gave in. I was pushed to the absolute limit of my food budget by the sales rep but it wasn't until I came to the point of being about to pay, that I asked how much I was paying. I was told they were expecting me to pay the full amount! Very unclear! I said I couldn't afford that right now and I agreed to pay 50% (but only after some very pushy and manipulative techniques that failed).

Within two days, my fiancé and I agreed that we didn't want pizza for our wedding meal and I decided to cancel. I called to cancel within a week of the original booking. Despite the very short amount of time that had elapsed, I discovered that, by law, I don’t benefit from the usual 14 day cooling off period. The Pizza Post are allowed by rights, to implement their own cancellation policy. Their policy states that if you cancel your event up to 3 months before, they will keep 10%. You can imagine my horror, when I found out it was 10% of the entire quote, NOT 10% of the deposit I had paid!

Although they have done nothing wrong legally, I'm a bride on a very tight budget and I'm absolutely gutted to have been so foolish and to have now lost £200. That is a big chunk of my money and I feel like an idiot for trusting them.

As a gesture of goodwill, it would be good if the Pizza Post were willing to refund me entirely.

Then began the saga of trying to get my money back. Other companies just refund you back to the card you paid on, within 5-7 working days. But not this company! Within 30 working days and I had to hand over my bank account details to get the money.

To be clear, I do have my money back (minus 10% 😭) but it was a complete nightmare from beginning to end.

I'm sorry but I will not be recommending your company to other people. I've really not enjoyed any part of dealing with you.

16 lutego 2024
Opinia niezależna
Logo The Pizza Post

Odpowiedź od The Pizza Post

Dear Rachel,

Thank you very much for taking the time to share your feedback.

We always aim to deliver a great experience, and we are gutted we didn't meet your expectations on this occasion.

As you can see from our other reviews, we care deeply about our customers and their feedback. We can’t fix the past but you have our full commitment to improve the way our staff serves every customer going forward.

As you mentioned, we comply with the current regulations and customer rights which is what our company policies are based on, and ensure all situations are addressed fairly. We have addressed this matter privately with you, but please do feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.

Wishing you all the best for your wedding,
The Pizza Post Team

Oceniono na 5 z 5

Top notch

Special thanks to Luke and Harry for their excellent service. Would definetly recommend.

21 grudnia 2023
Opinia niezależna
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Odpowiedź od The Pizza Post

Thanks Steve.

Oceniono na 5 z 5

Went down a treat

We booked The Pizza Post for our companies annual Bonfire Party and I must say it went down a treat. I have had great feed back, everybody loved the pizzas.The staff were lovely, they arrived on time and the service was great. I would definitely use The Pizza Post for future events.

2 listopada 2023
Opinia niezależna
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Odpowiedź od The Pizza Post

Thank you for this great review.

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