They were able to really assist me well without a thought. Genuine and nice people Lisa and Lem. Amazing customer service, nothing seemed an issue to them. I'm a really satisfied customer. Thank... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęc/o Superdrug 14-20 Powis Street, SE18 6LF LONDON, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I just stopped by on Saturday, only to drop off and recycle so.e old perfume bottles and I also needed a new perfume, which I usually buy online Then I started to speak to the most amazing sales as... Zobacz więcej
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I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looki... Zobacz więcej
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Very polite and friendly, we tend to always raise issues when things go wrong but forget to praise when something good happens . hence why I have taken time out to appreciate the wonderful service I r... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
c/o Superdrug 14-20 Powis Street, SE18 6LF, LONDON, Zjednoczone Królestwo
4,8
Doskonała
91 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They were able to really assist me well…
They were able to really assist me well without a thought. Genuine and nice people Lisa and Lem. Amazing customer service, nothing seemed an issue to them. I'm a really satisfied customer.
Thank you for hiring a good team in Woolwich Superdrugs we need more people like them around.
From Jerome
31 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer experience
I just stopped by on Saturday, only to drop off and recycle so.e old perfume bottles and I also needed a new perfume, which I usually buy online Then I started to speak to the most amazing sales assistant, Leni, about perfumes, new launches, fragrances before and now, and it was the best shopping experience. You can tell Leni really knows about perfumes, and can definitely advise you and fragrances! Will defo come back!
Agos
22 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Appreciative
Very polite and friendly, we tend to always raise issues when things go wrong but forget to praise when something good happens . hence why I have taken time out to appreciate the wonderful service I received
28 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
I went to buy my partner a birthday fragrance and young lady called Natalie really helped me with my purchase ended up buying more than I intended thank you!
21 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was attended to by prithi and she has…
I was attended to by prithi and she has an awesome customer service
Excellent
18 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service!!
I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looking for and helped me choose the perfect perfume without making me feel rushed or pressured. Her customer service was excellent and she made the whole experience really enjoyable. Natalie is a real credit to the store and I’ll definitely be returning!
18 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an amazing in-store experience…
Had an amazing in-store experience picking a perfume. Leni was super amazing; she made me feel like a premium customer lol. Great service; I will definitely be back.
21 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Superb service from Ms Princess
I was served by Ms Princess at your Woolich branch this afternoon and her service was excellent. Her attitude is greatly worthy of every appreciation. Even when I had forgotten my bank card at the branch, I still got assisted by Princes and her colleague. Thank you so much Princess for representing Superdrug well. Lola.
8 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Leni the perfume shop superstar!!
Every time I come to the perfume shop on Powis street SE18, I am always greeted the warmest welcome by Leni.
She is a STAR. On several occasions Leni has looked after me and always lets me know of the deals and special sales and she is a credit to the company!
I always feel special when I come to this store and when I want my next cologne I will be coming back to see Leni at the perfume shop.
She is excellent at her job and this should be acknowledged. Many thanks to Leni at the perfume shop, Powis Street, SE18. 🙏🏾🫶🏾🥰
30 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Leni
Amazing customer service from Leni, she was very friendly and helpful.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was impeccable
My experience was impeccable. I recieved amazing customer service from Leni and she attended to my every need perfectly.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Leni was really nice and her customer…
Leni was really nice and her customer service was good she made me feel welcome and helped with my service
18 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Leni (559) is amazing
Leni (559) is amazing. All I knew was the smell I wanted and she took her time going through the perfumes until I found the scent required.
Thank you.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Princess was amazing
Princess was amazing, she wrapped my perfumes excellently, a wonderful staff
15 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Had an excellent service, Lisa was very helpful and patient, and showed all possible options for the gifts I wanted.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nada very good customer service and…
Nada very good customer service and very friendly and humble Girl need to get promoted for store manager
25 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lenny was incredibly knowledgeable…
Lenny was incredibly knowledgeable about the notes in perfumes which made life easier for me! She was friendly and very helpful in choosing the perfect gift for my mums birthday. Thank you!!
21 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Woolwich SD 559
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.