Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. De... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX SUTTON, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Charlotte was so lovely and friendly, we had a laugh and she helped me find a new perfume for my boyfriend. The shop is nice and open, smiles all round. She explained the rewards card to me, and I’ll... Zobacz więcej
Reakcja na opinię
Charlotte was absolutely lovely and so helpful! She took the time to understand what I liked and guided me through different options until I found the perfect perfume for my daughter’s 21st. Thank you... Zobacz więcej
Reakcja na opinię
Beverley was extremely helpful today, she allowed my girlfriend to smell alot of different scents to help me in buying a nice Xmas present. Thanks alot for all your help Beverley!
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 2.29C, St Nicholas Way, St Nicholas Shopping Centre, SM1 1AX, SUTTON, Zjednoczone Królestwo
4,6
Doskonała
37 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Came in today to get an aftershave for… brother
Came in today to get an aftershave for my brothers Birthday. I had a great experience. Beverley was extremely helpful and showed me which scents were most popular. She wrapped the gift beautifully. Definitely an asset to the perfume shop team!
13 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop Sutton
Charlotte was so lovely and friendly, we had a laugh and she helped me find a new perfume for my boyfriend. The shop is nice and open, smiles all round. She explained the rewards card to me, and I’ll definitely be back! Would recommend.
31 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer
Best customer service, Angelina looked after us with friendliness and a great smile . Highly recommended
3 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
It was a very good experience and the…
It was a very good experience and the person helping us called Emily is super kind I really recommend going there
26 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
All good, still waiting the refund to be paid
I purchased several items but he to return one of the items around 28 hours ago for a refund, at present this still is not showing as a refund despite me signing and presenting my card to the pdq, now after the holidays I will have to return tj the store and enquire as to where and why the refund hasn’t been paid back into my bank account
20 grudnia 2025
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.
Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Had a lovely shopping experience with…
Had a lovely shopping experience with Raluca, she wrapped all perfumes perfectly and gave wonderful customer service from start to finish!
10 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
always receive delivery very quickly
26 listopada 2025
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Beverley was so helpful!
28 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing service
Amazing service. Staff took their time to figure out what would suit me best. Special thanks to Angelina
28 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Top service by Beverly
Top service by Beverly. She was lovely and really helped us out with the selection. Very patient with our long time deciding
27 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great shopping experience Beverly in…
Great shopping experience Beverly in Sutton branch was lovely and very helpful x
21 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
It’s always a pleasure to shop here and…
It’s always a pleasure to shop here and always great deals. We were served by lovely Raluca in the Sutton branch who was quick and gave us such a great service . Love love love coming back here
21 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Wonderful service from Charlotte
Charlotte was absolutely lovely and so helpful! She took the time to understand what I liked and guided me through different options until I found the perfect perfume for my daughter’s 21st. Thank you!!
19 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Beverley was extremely helpful today
Beverley was extremely helpful today, she allowed my girlfriend to smell alot of different scents to help me in buying a nice Xmas present. Thanks alot for all your help Beverley!
20 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Beverly had excellent customer service…
Beverly had excellent customer service and I’m very happy about my time spent there
19 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Angelina is by far the best sales…
Angelina is by far the best sales person I've bought from this year. She was patient and helped me make the best choice of perfume. I recommend her! I'll come buy again!
17 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Fantastic Angelina was great x
17 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Angelina is the best . friendly and professional !
Angelina is the best !
17 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Raluca was so helpful and wrapped my perfumes brilliantly! Thank you so much for the great service!
14 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Sutton 88
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.