The Perfume Shop - Stratford Centre 190 Recenzje 74

Wynik TrustScore: 4.5 na 5

4,7

Unit 8, East Mall, Stratford Centre, The Broadway, E15 1XL LONDON, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Samira, You’re so amazing attending to each customer and providing advice and being calm with each and everyone. Well done Samira, You managed to sell five perfumes to me and my sister today, and th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very friendly staffs especially Sheynay who attended to me on 2 occasions. She is really lovely and has patient for every need.

Reakcja na opinię

Oceniono na 5 z 5

Every time i come into the store and am served by Zubair I am met with exceptional service, its gotten to the point where I'll only go in to by something if I see him in there working. The way he ta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an excellent customer service experience today at The Perfume Shop, Stratford Centre. Diane was incredibly warm, helpful, and polite throughout the time I spent in the store selecting from t... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit 8, East Mall, Stratford Centre, The Broadway, E15 1XL, LONDON, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Very friendly staffs especially Sheynay…

Very friendly staffs especially Sheynay who attended to me on 2 occasions. She is really lovely and has patient for every need.

7 maja 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing customer service from Dianne

Went it the perfume shop at Stratford centre and was served by the beautiful Dianne she was amazing very helpful and amazing service from the moment I walked in the store

6 maja 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

ZUBAIR WAS VERY PLESANT WELL COMING …

ZUBAIR WAS VERY PLESANT WELL COMING AND SUPPORT WITH CHOISE

28 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Thank you for the service from Samira…

Thank you for the service from Samira from Stratford centre, quick and efficient outstanding customer service very kind and knowledgeable thank you

21 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Jimmy choo perfume

Wrapped perfectly and the free samples are both amazing delivered on time as it was a birthday present

12 kwietnia 2026
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Comed to buy perfume Alice helped me a…

Comed to buy perfume Alice helped me a lot to choose right perfume , her service was just outstanding , friendly person with amazing customer service.10 stars

Huge thank you

27 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Samira has been amazing

Samira has been amazing, while serving me. She was ready to try everything I wanted effortlessly. I admire her patience and professionalism in how she carries out her duties.

13 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Samira

Samira, You’re so amazing attending to each customer and providing advice and being calm with each and everyone. Well done Samira, You managed to sell five perfumes to me and my sister today, and the wrapping skills you have got, I’m so impressed really!!!I am definitely coming back to the shop of course with Samira at the counter.😂😂😂

13 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Shaz at Stratford was exceptional…

Shaz at Stratford was exceptional helpful and a lovely smile whilst helping choose my million aftershave.

12 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Shaz was friendly happy and helpful

Shaz was friendly happy and helpful. Always a pleasure.

23 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

This is my only perfume shop that meets…

This is my only perfume shop that meets my needs and wants, and impulses whenever I need to give myself a treat. 😁😆🥰
Today, Diane was very helpful, and quite patient with me. I am a happy bunny, getting good deals and a couple of freebies for the couple of hundred quid purchase. This is why I come here, you dont get good discounts like this everywhere. The Stratford shopping centre is the best. They have time, space and patient. Thank you for your attention. 💖💐💓❤️

18 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Diane was very helpful for a clueless husband getting a gift for my missus

Diane was very helpful

18 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Zubair

Every time i come into the store and am served by Zubair I am met with exceptional service, its gotten to the point where I'll only go in to by something if I see him in there working.
The way he talks to the customers he's serving and even how politely he measures people waiting that he'll be right with them is nothing short of perfect.

14 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I love them and service was so quick

I love them and service was so quick

28 lutego 2026
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Shaz from the Stratford branch was an…

Shaz from the Stratford branch was an amazing help and made me very so welcome and comfortable. She was quick to help me and I found exactly what I needed. She also recommended me to buy the refill pocket bottles which was very thoughtful of her, thank you shaz!

10 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Nice experience at perfume shop in Stratford

Shaz was very kind and extremely helpful with our perfume search as well as adding a great bunch of goodies to go with. Our experience here was really great. Highly recommend.She made our day

8 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing customer service skills from Shaz

Shaz- Stratford shopping centre

I had such a wonderful experience at the perfume shop Stratford thanks to Shaz. From the moment I walked in, she made me feel welcome and comfortable. Her customer service is truly excellent — she was friendly, patient, and incredibly knowledgeable about all the fragrances.

Shaz took the time to understand exactly what I was looking for and offered thoughtful recommendations without being pushy. She explained the different scent notes clearly and helped me find a perfume that suited me perfectly. Her positive attitude and genuine enthusiasm made the whole experience enjoyable.

It’s rare to come across someone who delivers such attentive and professional service. Shaz is a real asset to the store, and I’ll definitely be returning because of her. Highly recommend asking for Shaz if you visit!

12 lutego 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Diane was amazing she really made…

Diane was amazing she really made effort selling my dior product gift wrapped it amazing thank you so much Diane. Xxx

3 marca 2026
Opinia niezależna
Logo The Perfume Shop - Stratford Centre 190

Odpowiedź od The Perfume Shop - Stratford Centre 190

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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