Had a beautiful time in the shop today in Southend. I was served by Charlotte and yes she knew exactly what she was doing. Saw me browsing and offered to help, told her not sure what I want and she as... Zobacz więcej
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Lokalizacja
Zmień lokalizację96 High Street, SS1 1JN SOUTHEND, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took... Zobacz więcej
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I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing... Zobacz więcej
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You have Amazing Staff at your Southend Shop who are always very helpful. The Perfume I wanted was not available in 100ml so the lady looked on line and ordered it for me. When I collected the Perfu... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
96 High Street, SS1 1JN, SOUTHEND, Zjednoczone Królestwo
4,6
Doskonała
56 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Charlotte was so lovely and helpful to…
Charlotte was so lovely and helpful to me great customer service :)
21 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Terrible
Terrible. Paid for item and for delivery. Item never turned up. Contacted customer service who said they would call me but nothing.
10 maja 2026
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello Denise,
We are sincerely sorry to hear about your experience and completely understand your disappointment at not receiving your order.
Please rest assured that we are here to help. Having looked into this for you, I can see that a member of our team has been in contact and is currently awaiting your response to the resolution that has been offered.
We appreciate your patience whilst this matter is being resolved and look forward to hearing from you so that we can bring this to a conclusion as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
I Birthday present walked in to my local Perfume shop…
I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took advantage of the buy one get the second one 1/2 price. Win win for me!
3 maja 2026
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfume today and the service…
I bought perfume today and the service was excellent from Diane.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good and patient staff
Good and patient staff. Service was excellent.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service and…
Outstanding customer service and friendly environment. Staff are always extremely helpful and accommodating; they never rush you.
Caroline was extremely helpful during my last visit.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was in the shop last week looking for…
I was in the shop last week looking for a present for my friend and i was helped by a young lady called Charlotte. Very approachable and helpful. Charlotte was very knowledgeable and helped me with the right choice. Would definitely recommend this store and in particular Charlotte.
3 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Helpful staff, Charlotte In the southend branch, helped me find the right perfume for a friend. Would recommend, Great prices too
3 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to use amd faast delivery
9 lutego 2026
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Knowledgeable and friendly staff.
Knowledgeable and friendly staff.
Helped me find and order a specific product which I could then collect from the store.
Much appreciated 😊
4 lutego 2026
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hello Menzies,
We appreciate your feedback and are glad that you had great service and fast delivery. Look out for our ever changing offers as during certain times we have offers on our delivery costs!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The perfume shop always delivers the…
The perfume shop always delivers the best quality at the best prices.
29 listopada 2025
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Really helpful with selecting a scent…
Really helpful with selecting a scent for a novice and very knowledgeable
15 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Big Thank you to Charlotte
Big Thank you to Charlotte sales assistant, excellent service! Was very worried as daughter bought me the wrong Jadore perfume for my birthday which irritated my skin. Charlotte was very understanding and we was allowed to change perfume for the correct Jadore perfume that was ok for my skin
10 grudnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Thank you Charlotte
I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing me while I was deciding what to purchase. Thank you to Charlotte.
25 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
When i came in to the store today…
When i came in to the store today sunday the 2nd of November Katie was so helpful. And gave excellent first impression and so much knowledge about all the fragrance.
Best customer service I have ever had in any store.
Would definitely recommend coming in to the store in Southend.
You won't regret it.
Hats off to katie for being so helpful. Thank you.
2 listopada 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Southend On-Sea 191
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.