I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Zobacz więcej
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Lokalizacja
Zmień lokalizację7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Zobacz więcej
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I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Zobacz więcej
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I visited the Solihull Touchwood branch and was served by Lucinder who provided excellent customer service! I needed advice on choosing a scent for my younger brother and Lucinder was honest and provi... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Dane kontaktowe
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Zjednoczone Królestwo
4,9
Doskonała
144 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was served by Lucinda today and I…
I was served by Lucinda today and I couldn’t have asked for a better service. She was so patient with me and helped me choose the right perfume for a gift for a friend and even ended up getting one for myself too lol ! Thanks Lucinda😆
3 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Fabulous offers and great service from…
Fabulous offers and great service from Lucinda
2 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I received such an awesome service from…
I received such an awesome service from Ryan that made me post a review! Excellent in job and know how to provide top notch customer service. Best location to buy perfumes!
28 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Fantastic service …
Well what can I say Ryan and his team always go above and beyond the team have great fragrance knowledge and are always happy to help me choose the perfect fragrance definitely recommended all the time
28 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ella was fantastic
Ella was fantastic! Thank you for all your help and recommendations:)
27 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda - thank you!
We were served by Lucinda and she was amazing! So helpful and explained everything to perfection. Nothing too much trouble for her. Thank you.
27 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lucinda was amazing at the Solihull Store
Lucinda was amazing at the Solihull store, really helpful as always! Thank you!
27 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Carla was amazing today in the Solihull…
Carla was amazing today in the Solihull Touchwood store! Very professional and polite. Carla met all of our needs (husband, wife & teenagers). Will be coming back soon. Thank you Carla
26 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
carla was the nicest fragrance store…
carla was the nicest fragrance store employee ever, she is so nice and helpful
26 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Amazing service
I was served by Tiabah and her service was absolutely exceptional
23 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent service
A lovely greeting from the staff at Solihull so that was a great start. The item I wanted wasn’t in stock so it was ordered for me. I spun the wheel to get an extra 10% off and I had next day delivery. So altogether an excellent experience.
16 kwietnia 2025
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Ella is so friendly and welcoming
Ella was great, she helped me find some great fragrances as a gift
Perfect customer service
17 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service at Solihull store
Our visit to the perfume shop was fantastic with the professional help of Tiabah at the Solihull store whenever we have visited we have had exceptional customer service from herself. Would recommend her to everyone as she is just a lovely person and always has a smile on her face.
17 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I visited perfume shop in Solihull…
I visited perfume shop in Solihull perfume shop and was greeted by a very lovely and friendly staff member Ryan he was amazing full of energy. I only went to collect my order but due to his good customer service skills I end up buying an other product . Thank you Ryan for bringing smiles and lifting up your customers mood 😊
16 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Excellent service
Excellent service, attentive and helpful service from Sabrina
16 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Tiabah
Tiabah - Solihull store - amazing customer service. She was very friendly and helpful! :)
Got the advice and help with what I was looking for.
Also whenever I come to this store, I always get excellent customer service and get looked after when purchasing!
Thank you guys :)
Poonam
14 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience
I had a great experience, was served by Tiabah and she was very helpful!!
3 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
Thank you for your lovely 5* review! We're pleased to know you had a great shopping experience with us.
Kind regards,
Jasmyn
Great customer service
Lucinda was really helpful and we were able to find what we wanted really easily. It was a great example of why shopping in person is a lovely experience.
29 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Lucinda was able to help you find what you needed. We strive to create a welcoming and helpful environment for our customers and we're thrilled that you enjoyed your shopping experience.
Many thanks,
Jasmyn
5* for Lucinda.
5* for Lucinda.
Great manner
Good recommendations
Good value!
Thank you
29 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
We're so pleased to hear about your positive experience. We appreciate you taking the time to share your feedback. We're glad you found Lucinda helpful and that you were happy with the recommendations and value you received.
Many thanks,
Jasmyn
Sabrina was excellent
Sabrina was excellent and helped me to select the right perfume and gift for my friend. Thanks a lot.
28 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Solihull 293
Hello,
We are so happy to hear that Sabrina was able to help you find the perfect perfume and gift for your friend. We appreciate your kind words and are thrilled that you had a positive experience with us.
Many thanks,
Jasmyn
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.