The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... Zobacz więcej
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Lokalizacja
Zmień lokalizację12 Rye Lane, SE15 5BS PECKHAM, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Whenever I come into the Perfume Shop, it’s always a fantastic experience! I’m served by enthusiastic, lovely staff members who are happy to talk me through various options so I can make a good choi... Zobacz więcej
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The lady that served me in Peckham rye lane . Her Name was Jaynesha .. The level of customer service was exceptional and her professionalism also .. She was also very knowledgeable & friendly and I... Zobacz więcej
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions. On Rye Lane, where quality service and professionalism is rare, it... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
12 Rye Lane, SE15 5BS, PECKHAM, Zjednoczone Królestwo
4,6
Doskonała
48 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lee was very helpful and friendly
Lee was very helpful and friendly. They are doing a great job at the shop.
25 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Shopping Experience
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions.
On Rye Lane, where quality service and professionalism is rare, it was a great to have a quality shopping experience.
4 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in the perfume shop at…
The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her outstanding customer care. She deserves a credit for this. Well done Chris , keep it up
3 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee provided a excellent service
Lee provided a excellent service. Peckham will be my destination place for buying perfume
1 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
I have been shopping here for many years, and have collected loads of vouchers /coupons money off next purchases and I love it, I wouldn't change for the world
17 czerwca 2026
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant was calm and she…
The sales assistant was calm and she listened to my needs.
As a long covid patient, I enjoyed people who understand disability.
Her name was lyla and Chris were borh very helpful
4 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had excellent service from Lee at their…
Had excellent service from Lee at their Peckham Branch. Excellent sales technique. Too good.
19 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service en…
First of all I called a day before to Peckham store when i saw a good bargain online and the lady on the phone was very nice and helpful to reserved a perfume for me and I went the following day to pick it up and mannerisms made me buy one more perfume, her name is Lee and I hope I got the spelling right
19 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am a regular shopper at the perfume …
I am a regular shopper at the perfume shop. I am happy with the fact that whenever i need a gift for some one or a perfume for myself i can always count on the perfume shop. very helpful staff with friendly smile always.
21 stycznia 2026
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha has a good customer approach
Aisha has a good customer approach. She smiled at me when I came to the shop
I visited the shop many times and she never change the way she approach me. Excellent.
15 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received on time
26 kwietnia 2026
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I brought my product
I brought my product.
It was delivered to the store.
My box was opened and the free sample was stolen.
I know its free and the person who stole it cant afford luxary things but if I liked it I coukd of brought it.
It was stolen and thats the point
25 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello Paolo,
Thank you for taking the time to get in touch, and I am really sorry to hear about your experience.
I completely understand how frustrating this must feel, especially as you were expecting to receive your selected free sample.
Free sample vials are very small items and in rare cases they can become loose during packing, handling, or transit, which may result in them not being present when the order is collected. However, we fully appreciate why this would be disappointing.
You are more than welcome to visit your nearest store where our team will be happy to provide you with a complimentary sample for you to try if they are available.
Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Lee was extremely helpful
Lee was extremely helpful, great customer service
19 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service was offered by…
Great customer service was offered by the rep. Lee
19 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chris is a very professional lady
Chris is a very professional lady. Very helpful . I will always come to buy in the perfume shop. Thank you Chris ❤️
21 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant place to go.Aisha was amazing…
Brilliant place to go.Aisha was amazing
Thank you all the staff thru were all welcoming
5 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee did a good job!
Lee did a good job helping me chose & wrap the perfect perfume for my wife.
Perfect service 10*
18 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Took my 9 year old son, who is obsessed with aftershave, to spend his Christmas voucher. The lady that served us was super helpful and really kind. Great customer service!
18 stycznia 2026
Odpowiedź od The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.