The Customer service delivered by Kathy was excellent! She knew exactly what we were looking for. Wide diverse range of products which are competitively priced and great value and quality.
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Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW MERRY HILL, GB
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The Customer service delivered by Kathy was excellent! She knew exactly what we were looking for. Wide diverse range of products which are competitively priced and great value and quality.
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Cathy at the merry hill store, has made my little boys day with being so patient and understanding. He wanted to pick his dads birthday present but has never smelt any aftershave before. She was so gi... Zobacz więcej
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What an excellent service didn’t really know what to buy Kathy and Meg was there explaining what smells I like in perfumes and pointed me in the right direction . nothing was to much trouble and they... Zobacz więcej
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Love the store that's downstairs in the Merry Hill centre. Staff are lovely & really helpful (unlike the upstairs store). They didn't have what I wanted in stock but ordered it for me for free home... Zobacz więcej
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW, MERRY HILL, Zjednoczone Królestwo
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Libby at merry hill was fantastic, really knew the smells and was very attentive!!

Odpowiedź od The Perfume Shop - Merry Hill 38
The amazing staff in my Merry Hill branch are always so friendly, professional and put customer's needs first and foremost.
It's always nice to see that they show an interest in you as a person and I always leave feeling happy.
YNWA

Odpowiedź od The Perfume Shop - Merry Hill 38
Me and my brother came in to choose a perfume for our grandmother and wasn't entirely sure what to get, fortunately Natalie and Sarah were very helpful and recommended us some perfumes to choose. They were very lovely, kind, helpful and wonderful women. Would definitely go again!

Odpowiedź od The Perfume Shop - Merry Hill 38
Millie and Nat were amazing and helped me sort the perfect perfume

Odpowiedź od The Perfume Shop - Merry Hill 38

Odpowiedź od The Perfume Shop - Merry Hill 38
Kathy and millie both know their stuff! Extremely helpful and kind. Excellent customer service

Odpowiedź od The Perfume Shop - Merry Hill 38
The staff there were lovely and happy to help, i can't fault the lady who served me.

Odpowiedź od The Perfume Shop - Merry Hill 38
We were served today by a lovely lady called Sara who helped me find perfume for my mom and wrapped it up for us perfectly! She also told me about travel o’s which was the perfect way for me to try out a perfume that I’ve heard amazing reviews about! Absolutely great service and would definitely come back and the staff were friendly too.

Odpowiedź od The Perfume Shop - Merry Hill 38
I couldn't decide which fragrance to buy . Chrissie was very knowledgeable and recommended some beautiful fragrances. She was kind and polite. I came away with the perfect fragrance thank you.

Odpowiedź od The Perfume Shop - Merry Hill 38
Chrissy from the merry hill store was informed with all the perfumes, she recommended a selection!! And I was spoiled for choice !! Thank you ☺️

Odpowiedź od The Perfume Shop - Merry Hill 38
Wonderful service from Natalie. Could not have been better!

Odpowiedź od The Perfume Shop - Merry Hill 38
Excellent service and attention from Ashleigh as always x

Odpowiedź od The Perfume Shop - Merry Hill 38
My husband and I came in here to look at an aftershave and left with two samples. 1 for me and 1 for him. Natalie displayed perfect customer service and it was such a pleasure to interact with her. I would highly recommend purchasing fragrances from this shop and I hope you get the pleasure of having Natalie as your fragrance expert! ⭐️⭐️⭐️⭐️⭐️

Odpowiedź od The Perfume Shop - Merry Hill 38
We visited the Merry Hill 1 shop and had the absolute pleasure of being supported with our purchases by Libby and Meg. Great employees, great people and fabulous customer service 👍 They even entertained my 1 year old and gave her a sticker! Thank you both for being amazing!!! @manager, they need a raise!

Odpowiedź od The Perfume Shop - Merry Hill 38
Libby was really welcoming and keen to help me find the right fragrance. She let me take my time with all the products and encouraged me to sign up for a membership card which I’m planning on using again and again. A very friendly shop thank you.

Odpowiedź od The Perfume Shop - Merry Hill 38
Today I was shopping at the perfume shop and the merry hill branch and the ladies Natalie and Ashley served me. They were welcoming and very helpful I couldn’t ask for better service. Natalie wrapped my gift so beautifully I left smiling from ear to ear thank you ladies!

Odpowiedź od The Perfume Shop - Merry Hill 38
I had such a lovely experience with Millie! She was incredibly patient, kind, and genuinely helpful throughout she took the time to answer all my questions with a smile and made me feel comfortable Millie also gave me amazing recommendations, including a beautiful perfume I ended up loving her customer service was top tier you can tell she really cares. Thank you so much, Millie!

Odpowiedź od The Perfume Shop - Merry Hill 38
I love shopping in the perfume
Shop and it’s great when u get discounts online.

Odpowiedź od The Perfume Shop - Merry Hill 38
Amazing service from Natalie gift wrapped my Sons Aftershave with personalised Ribbon so beautiful
She was so helpful & Pleasant x

Odpowiedź od The Perfume Shop - Merry Hill 38
I was served by Kathy today who greeted me was very helpful, providing excellent customer service and helped me choose the right fragrances.

Odpowiedź od The Perfume Shop - Merry Hill 38
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