The Perfume Shop - MAG Ashford 367 Recenzje 32

Wynik TrustScore: 4.5 na 5

4,6

UNIT 25 MCARTHUR GLEN DESIGNER OUTLET VILLAGE, KIMBERLEY WAY, TN24 0SD ASHFORD, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ashford perfume shop is a very good store and very helpful specifically Charlotte, Alana, Esme and Lianne. Had an issue with a refund however it was quickly resolved for me and kindly compensated for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited The Perfume Shop in Ashford International and were helped by Olivia and Alana who were soooo helpful, professional and made the experience of spending my hard earned money fun. I wasn't sur... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was at the perfume shop at Ashford outlet and the two young females who was working on Wednesday 19th Nov were absolutely fabulous and so helpful The were really patient with me and my two frien... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went into the store wanting to buy a favourite perfume of mine which is floral and have received numerous compliments on, but then saw another perfume which I really liked but was hesitant about. I be... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • UNIT 25 MCARTHUR GLEN DESIGNER OUTLET VILLAGE, KIMBERLEY WAY, TN24 0SD, ASHFORD, Zjednoczone Królestwo

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Ashford perfume shop is a very good…

Ashford perfume shop is a very good store and very helpful specifically Charlotte, Alana, Esme and Lianne. Had an issue with a refund however it was quickly resolved for me and kindly compensated for my trouble! Amazing team so friendly and very happy with the service 💙

14 maja 2026
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Well packaged

Well packaged, arrived next day from ordering in store
Staff were knowledgeable and helpful

20 kwietnia 2026
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amie and Leanne were absolutely…

Amie and Leanne were absolutely amazing…. So friendly and helpful x sold my husband a fantastic aftershave!! Would highly recommend the store and staff xx

2 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

My experience

Lianne was such a great help. Atmosphere was amazing. Item wasn’t in stock so ordered in store to be delivered. Lianne helped all the way through.

25 lutego 2026
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 1 z 5

Im Really pissed off bought 3 perfumes…

Im Really pissed off bought 3 perfumes got home 2 of them was good 3rd opened it it was half used no lid.. drove back 30miles they told me they never had that experience.. I need to contact through email get replacement to home address.They responded to the email saying go back to store for change or refund so I travelled 60 miles because of people dont know how to do there job properly I never had experience like that.

27 grudnia 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.

Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.

The Perfume Shop

Oceniono na 5 z 5

Great Customer Service

Sales Assistant was very informative and was able to order the perfume I wanted straight to my home - I didn't even realise this was an option in store!!
Sale prices were also very good for some of the perfums I was interested in

26 listopada 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Oceniono na 5 z 5

Helpful staff::Your Shop didn’t have…

Helpful staff::Your Shop didn’t have any in..but they were lovely and very helpful..ordered the perfume I wanted and had it delivered to my house..only took two days..wonderful service..👍👍

30 listopada 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Oceniono na 5 z 5

Great customer servicing skills

Great customer servicing skills. Lady at the till was very helpful and suggested she could order me online at a reduced price and can be delivered at home. The perfume arrived on time.

16 listopada 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

We visited The Perfume Shop in Ashford…

We visited The Perfume Shop in Ashford International and were helped by Olivia and Alana who were soooo helpful, professional and made the experience of spending my hard earned money fun. I wasn't sure on what to buy my nephew and with their help I left feeling I definitely bought the right one and confident he'll love it. Also it was a very good price.

19 listopada 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

I was at the perfume shop at Ashford…

I was at the perfume shop at Ashford outlet and the two young females who was working on Wednesday 19th Nov were absolutely fabulous and so helpful
The were really patient with me and my two friend.
They were extra friendly and chatting to us and two other customers at the same time. So it felt warm and friendly rather than mechanical.
A real credit to the perfume shop. And I will be going back there to buy all my fragrance gifts for Christmas. Just because of the way they made us feel. Five star customer service ladies.

19 listopada 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Went into the store wanting to buy a…

Went into the store wanting to buy a favourite perfume of mine which is floral and have received numerous compliments on, but then saw another perfume which I really liked but was hesitant about. I believe the colleague I asked was called TJ and he was extremely helpful in helping me compare the two. As they were on discount I ended up getting both! Considering he was new to the store he was amazing and very professional.

15 listopada 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Efficient helpful service, quick delivery

Really helpful shop assistant in the store who checked whether the aftershave was available online. As it was she ordered it for us and explained discounts. She also arranged for it to be delivered to our home. Delivery was very quick and free as I was a member of Perfume Shop.
Very efficient service.

30 października 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

We went to the perfume shop in the…

We went to the perfume shop in the Ashford Designer Outlet, we were served by Esme and Alana and they were an absolute delight! So so knowledgeable and polite, made me want to come back asap! I won’t be going anywhere else for perfume from now on!! Thanks guys! Great work! 👍🏼

27 października 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Really lovely staff

Was served by a really lovely young man who was uber charming and delightful. He said he was quite new to the store but loved his job and it showed.

Service with a smile. He is a sweetheart and was so helpful, carefully wrapping the Olympea I bought for my daughter.

21 października 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Amazing service

The lady who served us today was absolutely amazing and extremely helpful, going through all the different varieties of perfumes - Fab !!

4 października 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Oceniono na 5 z 5

perfume libre was out of stock that I…


perfume libre was out of stock that I required
so assistant very kindly ordered it on line for me
fast service too
staff are always happy to help you
this is my local store
well done to all

22 września 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Oceniono na 5 z 5

Lianne really enhanced my experience

Lianne really enhanced my experience! I would have been helpless picking out a fragrance if not for her help. I will definitely be returning to this store thank you!

27 września 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thanks for your review! It's great to hear of your 5* experience with us.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Always a pleasure shopping here

Always a pleasure shopping here! Lianne was a huge help as always!

30 września 2025
Opinia niezależna
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Get experience every time

Great experience every time! Amanda the manager is amazing and super helpful😊

16 czerwca 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Oceniono na 5 z 5

Great experience

Delightful staff. All individuals friendly and helpful.

15 lipca 2025
Logo The Perfume Shop - MAG Ashford 367

Odpowiedź od The Perfume Shop - MAG Ashford 367

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

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