The Perfume Shop - Livingston 109 Recenzje 

96
Wynik TrustScore: 5 na 5

4,9

Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... Zobacz więcej

Oceniono na 5 z 5

Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

96 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(96)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 335

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good experience going into the shop…

Good experience going into the shop today the girls was lovely

26 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Best staff

I have visited the perfume shop in livingston the staff in this store is amazing specially Claudia & Kim very welcoming, Friendly & helpful felt very comfortable

24 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great staff and help

I went in barely knowing what I was doing and with a vague description of the perfume I was looking for and Claudia was amazing. She found what I was looking for and sorted out a week discount too! Brilliant service.

20 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Anniversary gift

The ladies in here are lovely helped me find my favourite Bridgerton perfume as a wedding anniversary gift total professionals and extremely knowledgeable and helpful.

18 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent shopping experience

Excellent shopping experience. Finn was so helpful and patient. Finn confidently helped my son choose a perfume for his girlfriend’s birthday. Finn is a credit to the store.

18 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Amazing service from manager Claudia …

Amazing service from manager Claudia massive help to get my sons birthday after my order was cancelled and points not back on my account but she managed to help me get them back and was so lovely and chatty.

6 stycznia 2026
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

Thanks for your review. It's great to hear your kind words and recent experience.

The Perfume Shop

Oceniono na 1 z 5

Free gift is not available

You are selling perfumes with free gifts. Unfortunately the free gifts are not available.
Very bad bussiness practice. If you saying the perfume is with free gift than it has to be with free gift.

24 listopada 2025
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

I am so sorry to hear you did not receive your free gift. Please note, free gifts are subject to availability and these gifts are very limited which is stated on our website. I am truly sorry for any inconvenience caused and if you need any further assistance, do not hesitate to pop back in touch.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Fantastic service

Fantastic service, really helpful and knowledgeable. Will definitely be back soon. Thank you for all your help today Eliah

19 października 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Aliah was so lovely and very helpful in…

Aliah was so lovely and very helpful in her recommendations and her service
Thanks

19 października 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

I frequently visit the store in…

I frequently visit the store in Livingston and I am never disappointed with the service and patience that Claudia and Kim provide. 11/10 and highly recommend anyone to shop here when looking for a new scent! Always a pleasant experience and always go the extra mile

11 października 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

My perfumes arrived in good time

My perfumes arrived in good time, I got the La bomba and devotion and I have been getting the best compliments so far.

24 września 2025
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Aaliyah 😊

Aaliyah, what can I say, your customer service is second to none, very friendly and genuine person we appreciate your help today.
Thank you Mags n Brad 😊

9 września 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Oceniono na 5 z 5

The best service every time

The best service every time. I’ll only shop in this store! Aleah and Kim are just stars!

27 sierpnia 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hello,

Thank you so much for your kind review, we hope to serve you again soon!

Jasmyn
The Perfume Shop

Oceniono na 5 z 5

Great service at the Almonvale

Great service at the Almonvale, Livingston branch on 6th August. I was served by Euan, who was very helpful purchasing a birthday present. Gave me options and advised of deals and also got it gift wrapped. Great touch with a personalised bow. Wonderful service thanks.

6 sierpnia 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Oceniono na 5 z 5

I was served by Diane

I was served by Diane, Fantastic Woman. Very knowledgeable about fragrances. She gave me what I needed. Brilliant.

4 sierpnia 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Oceniono na 5 z 5

Very professional service from Ewan

Excellent service. Super professional and very pleasant. Would definitely go back. Was served by Ewan. At Livingston,Scotland.

4 sierpnia 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

We're happy to hear that you found our service excellent and professional. We appreciate your kind words and are glad you enjoyed your experience. Thank you for your positive feedback; we look forward to seeing you again.

The Perfume Shop

Oceniono na 5 z 5

Great service from Euan today

Great service from Euan today! Very helpful and patient. Especially if you want to try something new. Thank you.

26 lipca 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Oceniono na 5 z 5

I visited the Livingston store on 16…

I visited the Livingston store on 16 july, Claudia and Kim assisted me with my purchase, what a great shopping experience, their knowledge and brilliant sense of humour made my day.
Great work girls

16 lipca 2025
Opinia niezależna
Logo The Perfume Shop - Livingston 109

Odpowiedź od The Perfume Shop - Livingston 109

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

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