Samra and the other staff are always so helpful to help me find gifts for my family and friends, they always never fail to impress me with their ideas and make sure I get my monies worth so thank you... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 20b, Kinnaird Park, EH15 3RD FORT KINNAIRD, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went to the perfume shop fort Kinnaird Edinburgh and the ladies who served me were awesome, patient, kind and very helpful 😊 their names are McKenna and Samra. Absolutely amazing staff, I will Abso... Zobacz więcej
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Good nice customer service
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The sales associate Marnie was such a sweet girl with the best customer service. She helped me wrap two boxes, made them so pretty and added two bows. Even had such a lovely chat about dogs
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 20b, Kinnaird Park, EH15 3RD, FORT KINNAIRD, Zjednoczone Królestwo
4,8
Doskonała
72 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sarena Turnbull was very good at her…
Sarena Turnbull was very good at her customer service skills
1 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Marnie has the best customer service
The sales associate Marnie was such a sweet girl with the best customer service. She helped me wrap two boxes, made them so pretty and added two bows. Even had such a lovely chat about dogs
15 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Samra and the other staff are always so…
Samra and the other staff are always so helpful to help me find gifts for my family and friends, they always never fail to impress me with their ideas and make sure I get my monies worth so thank you so much, your hampers are amazing! I hope Samra is recognised for her efforts, always going over and beyond!
15 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service! Samra definitely knew her perfumes and was a great help in deciding what kind of perfume I was wanting to purchase!
22 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff was lovely and the customer…
The staff was lovely and the customer service was excellent, I was served by an amazing sales person named McKenna, she was lovely and helped me find just what I wanted, I would recommend it to anybody looking for a perfume or aftershave served with a smile
12 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Samra was great and patient with us as…
Samra was great and patient with us as we tried many different perfumes. Thank you so much for your help. The perfumes were beautifully wrapped too!
12 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
I wanted some perfume in shop and was told it was out of stock so if i wanted, i could have it delivered! I got two extra samples with my delivery 🥹🥹i was so not expecting it! Such a pleasant surprise after having a rough day! This was so nice! Thank you
12 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great time with Samra today and…
I had a great time with Samra today and she was friendly and polite with me. I’m super excited and the products I got from your store are amazing.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good nice customer service
7 marca 2026
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello Rifat,
Thank you for taking the time to share your thoughts. We truly appreciate your feedback, we’re always striving to improve and would love to learn more about your experience. If you have any feedback to share, please don’t hesitate to reach out via our website. We hope to have the opportunity to exceed your expectations next time!
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Samra was very helpful and patient in…
Samra was very helpful and patient in helping choose which perfumes and assisting with the gift wrapping
14 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Samra was such a help
Samra was such a help ! It was a pleasure to find something for my lovely mum for Mother’s Day .
She was very patient and service was over what I expected
Thank you
11 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff in store were very helpful
2 marca 2026
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by McKenna who was so…
We were served by McKenna who was so knowledgable and really friendly. Thanks so much for your help !
24 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
McKenna gave me amazing experience and…
McKenna gave me amazing experience and service today, helped me find everything i was looking for!
23 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Competitive prices
Competitive prices. Excellent knowledge about products ,friendly helpful staff. Quick delivery when ordering online
28 stycznia 2026
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick visit to perfume shop
Quick visit to perfume shop. Was served by SAMRA who was soo kind to help us find the right fragrance and ensured we receive the perfume on the right day. She also threw in a valentines goody bag.
12 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience shopping at…
I had a great experience shopping at The Perfume Shop today while looking for a perfume for my fiancé. The lady who helped me for the day - Santa 😊 was incredibly kind, patient, and very helpful. She took the time to advise me and made the whole experience easy and enjoyable.
Excellent customer service and a lovely atmosphere in the store – I will definitely be coming back. Thank you!
11 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent assistance from Samra
Thanks to Samra for her patience, knowledge and friendly service I received in store. My fragrance was not in stock and Samra offered to order it online for me to be delivered to my home. I still received the discount which was available in store too. It was a quick and easy ordering process and my Dior fragrance was delivered directly to my home in the ScottishBorders. Thank you.
30 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.