When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Zobacz więcej
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The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Zobacz więcej
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Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Zjednoczone Królestwo
5,0
Doskonała
279 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was greeted as I walked through the…
Was greeted as I walked through the door and had some great help and chat with Paul. All round pleasant experience
8 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Service from Cara!
Amazing customer service and support from Cara!🎉
All the staff were welcoming and friendly!
I’ll definitely want to go back there to shop again!👏🏾👏🏾
8 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
aurora is amazing
I thought this shop would be quite expensive . but after trying a couple of others who didn't have the perfume I wanted to smell we went in. not only did they have really good deals, but the salesperson who helped me (the best name ever, aurora), was extremely knowledgeable and went around the entire store finding things that met my scent profile to help me find the right perfume for me... great experience. they've got loads of good deals like perfume return bottles for a discount as well! definitely have a look
6 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kush was great!
Kush was absolutely fantastic, really knowledgeable about all the products!! Really happy with my daughter's 18th birthday gift wrapped Prada, and my Montblancs. Thanks again!
6 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
I was assisted by Kush! Very efficient and quick. Excellent service.
6 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into the shop not knowing what to…
Came into the shop not knowing what to get, auvova came over very helpful and patient made me smell all the different aftershaves till there was one I wanted
5 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aurora was the most helpful sales…
Aurora was the most helpful sales assistant. She really took her time with ne and because of this I ended up spending more than originally planned. Aurora is an asset to your company! Thank you
5 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I wandered in to the shop after a hard…
I wandered in to the shop after a hard day and decided to treat myself to my favourite perfume, Callie was so polite unprofessional and approached me in a very gentle way and was so attentive to me. She let me know about an amazing discount on my perfume, so I went ahead and bought it at the checkout desk. I was willing to sign up and I mentioned that my birthday was next week the manager, Kes was close by and he overheard that my birthday was next week and he gave me a full set of Orabella perfume samples for my birthday. I just thought it was such a nice and friendly touch and I even said I was so happy I didn’t go into boots because you don’t get that kind of service. Thanks so much Callie and Kes for brightening my day and making me feel special!
3 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kush was very nice and welcoming
Kush was very nice and welcoming. She helped me pick out a beautiful gift for my aunt.
2 czerwca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and easy service
Quick and easy service. Cara and aurora were friendly and showed me some neat offers
23 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie from the St James branch is a…
Callie from the St James branch is a credit to he company. Came in for my mum trying to find a new perfume for her and Callie advised what her favourite one was and how there was alternatives. She advised me to try a few and thanks to her advise in grabbed Balmain.
Perfect customer service and inviting staff
31 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by cara
I was served by cara today, and not for the first time.
The couple times i have been here I've been lucky to have been served by her, amazing customer service every time in helping and assisting with whats best for me and being very knowledgeable in her work. Would highly recommend
30 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aurora was so helpful and kind
Aurora was so helpful and kind! Knew how to beautifully describe scents and helped me pick the perfect summer scent. Thank you!
25 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i was served by Jamie
Today i was served by Jamie she was incredibly nice and helpful, i wasn’t sure what to get and she took me round and let me smell all the fragrances i could, but jamie was absolutely amazing if the perfume shop ever read this they need to give her a raise cause the service she provided was exceptional. Very Happy
23 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kes was great!
Kes was wonderful, super knowledgable and helpful and I will definitely be coming back if/when I need any more suggestions!
20 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
I had gone to the perfume shop on my recent visit to St james to get a perfume for my partner’s mom. I don’t know much about perfumes myself and when it comes to gifting it for others I’m pretty bad too. Callie CP helped me out throughout the entirety of my shopping experience and helped me go through 4-5 different scents just to get an idea of what I liked and what I was looking for. She was very fun and helped me with every little thing. The gift wrapping was also very lovely. I will definitely visit again if I ever have to get perfumes.
19 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely lovely service from Cara at…
Absolutely lovely service from Cara at The Perfume Shop. She was friendly, patient, and really helpful when choosing a fragrance. I picked up YSL MYSLF and had a great experience from start to finish. The store felt welcoming, and the customer service made the purchase even better. Definitely recommend visiting if you’re looking for a new perfume or a gift!
16 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie was absolutely fantastic
Callie was absolutely fantastic, she helped me find what I need and suggested a few good ranges I didn't know existed. Thank you so much.
16 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Callie!
The staff were great and really friendly, Callie in particular has helped me on multiple occasions to choose perfumes and is clearly very knowledgeable about scents. Thanks Callie!
16 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie,Very good customer service
Callie,Very good customer service, polite, helpful and kind
She really knows how to do customer service and she assist me Very well.
Thank you Callie
15 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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