Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Zobacz więcej
Reakcja na opinię
SU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Zobacz więcej
Reakcja na opinię
Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Zobacz więcej
Reakcja na opinię
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
Reakcja na opinię
Hollie and Sam were really helpful, let me try multiple fragrances before buying for me and the wife. Great team, great pair.
Reakcja na opinię
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od The Perfume Shop - Derby 345
We've been served on level 2 by Carla and she was great! Helped us to pick the right gift and assisted with the 20% discount. She gift wrapped the aftershave into a lovely packaging. Highly recommend the service

Odpowiedź od The Perfume Shop - Derby 345
A big thank you to Paige, who helped me select a gift for our friend. Im not a perfume person, but she made it easy to select.

Odpowiedź od The Perfume Shop - Derby 345
I came in not knowing fully what I wanted, But Tracy was a massive Help & helped me pick out a birthday gift for my friend, Thank you!x

Odpowiedź od The Perfume Shop - Derby 345

Odpowiedź od The Perfume Shop - Derby 345
Was served by Paige. She recommended paco Rabanne phantom. Walked out thinking hell yeah I smell great. Will be returning!

Odpowiedź od The Perfume Shop - Derby 345
Very large tank you to Paige for rekomending the good girl perfum to me. New fav scent xx

Odpowiedź od The Perfume Shop - Derby 345
Great experience in the perfume shop yesterday , the staff were very helpful in helping me choose a new perfume, will definitely be back ☺️

Odpowiedź od The Perfume Shop - Derby 345
I was served by Paige and she was very polite & helpful.

Odpowiedź od The Perfume Shop - Derby 345
Holly was amazing help, I came in with a budget and she recommended me the top products and helped me stay within the budget. She made me feel very welcomed.

Odpowiedź od The Perfume Shop - Derby 345
Rezuan was very accommodating to my particular nose! She’s great and I appreciate her help today

Odpowiedź od The Perfume Shop - Derby 345
Lady was very nice and straight to the point. Very good service would hoghly recommend anyone else buying perfumes to shop at The perfume shop

Odpowiedź od The Perfume Shop - Derby 345
I popped by the perfume shop looking for a gift for my partner, there's a lot of choice and can be overwhelming if your not a fragrance fanatic, I spoke with a lady called Holly who was knowledgeable with the scents and great at recommending difference perfumes.

Odpowiedź od The Perfume Shop - Derby 345
customer service was excellent dianne the woman that served me was so polite and patient.

Odpowiedź od The Perfume Shop - Derby 345
On this occasion, I had the absolute pleasure of being assisted and served by Diane; she was ever so warm, friendly and helpful in helping me decide on a fragrance. Her knowledge of scent profiles and saintly patience made both shopping the best deal of my signature favourite, and looking for a new fragrance to try, a delight. Her enthusiasm for helping really went a long way. I can’t recall an experience of shopping here that hasn’t left me feeling uplifted - thanks to the brilliant standard of customer service that she, and her fellow colleagues at this store, consistently give. A big thank you and credit to Diane, and all at the Derby store!

Odpowiedź od The Perfume Shop - Derby 345
The experience was absolutely amazing they helped me pick out my big wedding day perfect honestly the best service

Odpowiedź od The Perfume Shop - Derby 345
Diane was lovely has ever to me. Very knowledgeable. Love coming in store has I get the personal care. Thank you.

Odpowiedź od The Perfume Shop - Derby 345
Excellent customer service, dealt with Holly here a few times and always knows what to recommend based off previous purchases and whats new!

Odpowiedź od The Perfume Shop - Derby 345
Fantastic Customer Service from Holly! Took great care of me and made sure that I had the best experience! Very efficient and communicates very well. Holly Helped me identify my preferences and what would suit and match best for what. Great upselling and very good at picking my brain with what I like or suits best. Overall, top notch 10/10 quality service!!!
Thanks Hollyyyy!!!!❤️🫶🏾

Odpowiedź od The Perfume Shop - Derby 345
Tracey was really lovely and helped me pick the best perfume

Odpowiedź od The Perfume Shop - Derby 345
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.