Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Zobacz więcej
Reakcja na opinię
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
Reakcja na opinię
Hollie and Sam were really helpful, let me try multiple fragrances before buying for me and the wife. Great team, great pair.
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Zjednoczone Królestwo
4,9
Doskonała
188 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tracy and the other lady were great
Tracy and the other lady were great
16 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Went in to get a gift for my mother
Went in to get a gift for my mother and Diane was incredibly helpful in helping me choose what scent to get her very pleased with the service
16 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
I went into the shop looking for a…
I went into the shop looking for a Pacific perfume and the lady named Holly behind the counter was very helpful which made my purchase alot more easier i fount her very easy to talk to she listened well as i described the perfume i was after and she was very knowledgeable about all the different types of perfumes in the shop ! :)
9 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Had a great experience here with holly
Had a great experience here with holly.
Knew exactly what I was looking for and made me want to visit again. Couldn’t recommend any more. 10/10 service
10 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Paige was really nice and great service
Paige was really nice and great service
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great staff members
Great staff members, especially holly, lovely and kind and very helpful
4 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Lovely woman named holly
Lovely woman named holly
Helped me
Amazing customer support
Will be coming again
14 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I met the nicest attendants Page and…
I met the nicest attendants Page and Holy. I had a good experience
14 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I was served by Paige
I was served by Paige, excellent customer service :)
14 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very good service customer service…
Very good service customer service from Holly.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great staff and knowledgeable
Great staff, lots of knowledge of products. Ended up spending more than I intended. Very helpful when you don’t know what you want to buy. Will be buying here again.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service and very helpful
Great service and very helpful. Many thanks to Diane.
14 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service today from Holly
Great service today from Holly, very knowledgeable and friendly. Thanks ☺️
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Tracey was very helpful with us while…
Tracey was very helpful with us while we was out trying to find our perfumes for our special day and helped us along our way to make a decision. Both staff in store were polite and helpful and gave us as much time as we needed
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great experience
came in yesterday to choose a new perfume because i was getting bored of my old ones, I was served by paige who helped me pick my new fav
Thanks
12 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Tracey was fab!
Tracey was so friendly and helpful, and she went out of her way to help me find a perfume I absolutely love! Couldn’t be happier with the service.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very friendly staff
Very friendly staff, I was served by Tracy who did and excellent job.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.