I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awe... Zobacz więcej
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Lokalizacja
Zmień lokalizację4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer servi... Zobacz więcej
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Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Zobacz więcej
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Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Zjednoczone Królestwo
4,9
Doskonała
128 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The Worker Leona who attended me was…
The Worker Leona who attended me was very kind and attentive, Im definetely coming back because of her
8 maja 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Amazing costumer service from iffatar…
Amazing costumer service from iffatar and Macy great help !
6 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Leona
I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awesome!!! I also went home with some sample freebies!
Thank you Leona
4 maja 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Natasha
I was looking for a new fresh fragrance and found one.
Lovely lady that served and help me Natasha was brilliant. She definately knew about good smelling fragrance in terms of longevity on the skin/
Thank you Natasha
30 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz and other staff we’re extremel
Taz and other staff we’re extremely helpfull explaining in detail of the offers available and in helping us to purchase the best to suit us , a 5 star shopping experience
30 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you very much Tasha from Cardiff…
Thank you very much Tasha from Cardiff City Centre shop for your great customer service ❤️
30 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taz In Cardiff store offers best deals…
Taz In Cardiff store offers best deals and give best service. Perfect experience to shop here.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful staff.
Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer service and very helpful and smiley.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Good customer service. Tas Explained well regarding offers
13 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick efficient service and delivery
Quick efficient service and delivery. Very nice free gift of perfume for you to try
27 marca 2026
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, I would recommend to anyone
I am so happy
Returning customer xx
21 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service by Leona in the Cardiff store
I was served by the wonderful Leona at the Cardiff store, and the experience was exceptional. She took the time to walk me through the different variants within my favourite fragrance range, the Armani Stronger With You collection, including some of the newer and improved releases.
Leona was incredibly knowledgeable and generous with her time, offering expert advice throughout. As a result, I purchased my usual go-to variant as well as the new limited-edition Amber fragrance.
She was very attentive in making sure I chose the right fragrances, encouraging me to experience them both on a sample card and on my skin before making a decision. She also kindly provided me with some additional samples to try in the future, thoughtfully selecting them based on the types of scents I enjoy so I can expand my fragrance choices going forward.
Her professionalism, care, and attention to detail truly stood out, and the level of service she provided was outstanding.
Thank you, Leona!
12 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience by Tasha she really…
Amazing experience by Tasha she really made my day feel special and took her time to suit every one of my needs. Definitely recommend everyone go to this shop in town🙌🙌🙌🙌🙌
12 marca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Service - Leona (Cardiff)
I’ve had several excellent visits to the perfume shop and have been served by Leona each time. She has been brilliant. Her knowledge of the different brands and fragrances is outstanding, and she always takes the time to explain which scents work best for different occasions.
Whenever I visit, I genuinely look out for Leona because I know I’ll receive honest advice and thoughtful recommendations. She listens carefully to what I’m looking for and never rushes the process, which makes the experience feel personal rather than transactional.
Every fragrance I’ve purchased based on her guidance has received compliments, which says a lot about how well she understands both the products and her customers.
Her professionalism, patience, and attention to detail really set her apart. She creates a welcoming atmosphere and makes choosing a fragrance an enjoyable experience every time. An absolute credit to the store.
17 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello Ray,
Thank you so much for such a wonderful review! We're so happy to hear that you enjoyed your visits to our perfume shop. It's wonderful to know that you value the service you received. We appreciate you taking the time to share your positive experience and your kind words.
Warm regards,
Jasmyn
The Perfume Shop Customer Services
Easy viewing of website
Easy viewing of website, great experience from browsing, picking and buying my perfume.
30 stycznia 2026
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cardiff St David's store
Was recently in the Cardiff St David's store and was greated by the beautiful Leona, who was very thoughtful and helpful in helping me decide on gifts from my mum and sisters birthday. Her service from start to finish was excellent!
11 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eleine was very helpful and advisable…
Eleine was very helpful and advisable on what perfume and what deal the store had. Thank you Eleine
9 lutego 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hey perfume shop
Hey perfume shop, you got the best lady in your cardiff store iffatara, she help me to choose the best fragrance with her great communication skills which help me a lot, she has great product knowledge as well. Thanks
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love the shop quick to deliver thank…
I love the shop quick to deliver thank you BRB soon
13 stycznia 2026
Odpowiedź od The Perfume Shop - Cardiff 173
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
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Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.