Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing... Zobacz więcej
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Lokalizacja
Zmień lokalizację35 Lion Yard, CB2 3NA Cambridge, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Perfume Shop Cambridge Lion Yard Had a great experience at the perfume shop. Sanjidha and Rodell were both incredibly friendly, welcoming and helpful. They took the time to help us find the rig... Zobacz więcej
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I had an absolutely fantastic experience at The Perfume Shop, thanks to Aron! His customer service was exceptional from start to finish. He was incredibly friendly, welcoming, professional, and knowle... Zobacz więcej
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I was served by Rodell he was really helpful, professional and knew his stuff with fragrance. He found me 2 new aftershaves which isnt easy as i have always had the same 3/4 scents for the past 20yrs.... Zobacz więcej
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Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca aromatów spożywczych
- Dostawca kosmetyków i perfum
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
35 Lion Yard, CB2 3NA, Cambridge, England, Zjednoczone Królestwo
4,8
Doskonała
40 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We had a really good experience with…
We had a really good experience with customer service in here.
Eloise was the staff who helped as throughout the purchase and she was really nice🥰
14 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello Sandra,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
Great experience, shopped here before, Aron was very helpful.
12 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello Hassan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was served by Aaron at the Perfume…
I was served by Aaron at the Perfume Shop in Cambridge. I was impressed by his attention to detail and knowledge about perfumes. Great shop, great staff and wide range of perfumes. Thank you guys
12 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Teddy was very helpful in picking a…
Teddy was very helpful in picking a good perfume. He is very polite, professional and customer centric.
12 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi Olayiwola,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi Sasha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aaron had a very personalised approach…
Aaron had a very personalised approach and helped us choose the perfect gift today 🎁
12 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi Ann,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aron was really good helped us…
Aron was really good helped us throughout our shopping.
Great guy thanks
11 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi Mohamed,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Came in with my mum completely unsure…
Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing customer service and made sure we were absolutely happy with our choice before purchasing.
9 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello Elizabeth,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The staff Stacey, she is amazing
The staff Stacey in Cambridge branch so lovely,, she so kind and patience lovely lady ,, she permanently in Peterborough branch but she cover in Cambridge for today
Lovely
10 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Rodel was very helpful
Rodel was very knowledgeable and helpful , in helping choose an aftershave for my husband. He also gifted wrapped it perfectly saving me the job
9 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi Michelle,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lucy was very helpful with my purchase…
Lucy was very helpful with my purchase and quick to response.
3 września 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Rodell was a great help
Rodell was a great help, great service, thanks!
27 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rodell was a very nice guy looked after…
Rodell was a very nice guy looked after us very well.
23 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Rodell he was really…
I was served by Rodell he was really helpful, professional and knew his stuff with fragrance. He found me 2 new aftershaves which isnt easy as i have always had the same 3/4 scents for the past 20yrs. Ill be looking to come back in spring for next years scents
23 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you Sanjidha & Rodell
The Perfume Shop Cambridge Lion Yard
Had a great experience at the perfume shop. Sanjidha and Rodell were both incredibly friendly, welcoming and helpful. They took the time to help us find the right fragrances without making us feel rushed or pressured. Their customer service was excellent and made the whole experience really enjoyable. A real credit to the team — thank you both!
22 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rodell was fantastic
Rodell was fantastic — really friendly, knowledgeable and patient while helping me explore different fragrances. He made the whole experience enjoyable without ever making me feel pressured to buy. Excellent customer service and a real credit to The Perfume Shop.
31 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Grand arcade Rodell is a legend place…
Grand arcade Rodell is a legend place is recommended
17 lipca 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful staff on the Cambridge…
Very helpful staff on the Cambridge shop in the grand arcade made all the difference.
2 lipca 2026
Odpowiedź od The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.