The Perfume Shop - Bury 243 Recenzje 34

Wynik TrustScore: 4.5 na 5

4,7

Unit 13b, The Rock, 29 Central Street, BL90JN BURY, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called into The Perfume Shop looking for something specific, which was sadly not in stock. The assistant was very knowledgeable about the product and ordered it to be delivered, taking all the stress... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had such a genuinely pleasant experience shopping for aftershave recently, and it was made all the better thanks to Sarah, who assisted me throughout. From the moment I walked in, she struck t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from a young lady with blonde hair, she was very chatty and helpful and had a permanent smile on her face. Asset to the company

Reakcja na opinię

Oceniono na 3 z 5

I bought three perfumes which were clearly on offer at a discounted price,but was charged full price for one of them.This was only when I pointed out on my bill that I was charges wrong price.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Perfumeria
  2. Kosmetyki
  3. Dostawca kosmetyków i perfum
  4. Sklep z kosmetykami
  5. Dostawca aromatów spożywczych
  6. Sklep z produktami do włosów

Napisane przez firmę

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Dane kontaktowe

  • Unit 13b, The Rock, 29 Central Street, BL90JN, BURY, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Great experience

Called into The Perfume Shop looking for something specific, which was sadly not in stock. The assistant was very knowledgeable about the product and ordered it to be delivered, taking all the stress out of ordering it ourselves.

25 kwietnia 2026
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent service from a young lady…

Excellent service from a young lady with blonde hair, she was very chatty and helpful and had a permanent smile on her face. Asset to the company

3 maja 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I would highly recommend this shop.

I would highly recommend this shop.
The staff are helpful and friendly and really know their stuff.
Would visit again

20 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Excellent customer service

I had such a genuinely pleasant experience shopping for aftershave recently, and it was made all the better thanks to Sarah, who assisted me throughout. From the moment I walked in, she struck the perfect balance between being attentive and giving me space to browse—something that’s surprisingly rare.

What stood out most was her knowledge. I wasn’t entirely sure what I was looking for, but Sarah asked a few thoughtful questions about my preferences and quickly guided me toward a selection that actually suited my taste. She explained the differences between fragrances in a way that was easy to understand without ever feeling overwhelming or pushy.

Her enthusiasm was infectious, too. You could tell she genuinely cared about helping customers find the right product rather than just making a sale. She even suggested a couple of options I wouldn’t have considered myself, two of which I ended up buying—and I’m very glad I did.

The whole experience felt personal, relaxed, and surprisingly enjoyable. It’s the kind of customer service that makes you want to come back, not just for the products but for the people. Sarah is an absolute credit to the store, and I’ll definitely be returning because of her.

1 maja 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello Mr Jacob,

Thank you so much for taking the time to leave such a wonderful review.

We’re delighted to hear you had such a positive experience in-store, and I’m especially pleased to read your kind comments about Sarah. It’s fantastic to know she made you feel comfortable, supported you with knowledgeable recommendations, and helped you find fragrances you truly love.

We really appreciate your feedback and I know Sarah and the team will be so pleased to hear this. It means a lot to us to know our service made your visit so enjoyable, and we look forward to welcoming you back again soon.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Such a lovely experience

Such a lovely experience—Rafaela was incredibly kind and really helped me choose the perfect gift for my dad. The wrapping was beautiful as well, which made it even more special.

16 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Goood

I come into the Bury store the other day. I was welcomed as soon as I walked in. I didn’t have a clue what to buy my friend as a birthday gift. The girls helped me out and found the perfect aftershave. They even gift wrapped it with a ribbon. Thank you so much I’ll be back again!

1 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Wonderful Service

Eva , Anna & Michelle were wonderful today . Always helpful, knowledgeable & even wrapped my gift with a personalised ribbon, Thanks so much

4 kwietnia 2026
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

Great service

They didnt have the size of perfume i wanted in store so they ordered it for me online free of postage and it arrived safely in a couple of days. So friendly and helpful!

24 stycznia 2026
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Oceniono na 5 z 5

I have always shopped from the perfume…

I have always shopped from the perfume shop for myself and gifts online and in-store for years. Always helpful and polite. I would definitely recommend. They provide an excellent service with great offers, prices and rewards.

18 grudnia 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Oceniono na 5 z 5

Staff absolutely fantastic service…

Staff absolutely fantastic service amazing product reasonably priced great all round experience thankyou very much Allen

16 grudnia 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Oceniono na 3 z 5

Poor customer service

I bought three perfumes which were clearly on offer at a discounted price,but was charged full price for one of them.This was only when I pointed out on my bill that I was charges wrong price.
The staff who was dealing with me was’nt sure how to refund me.
Eventually they managed to refund me .
At this point,as I wanted to buy total three perfumes,I was told “We r closing “.
I had to emphasise that this delay was not my fault as they forgot to remove the discounted price tag from the perfume.I was travelling abroad and could not come another time to purchase the third perfume as these were suppose to be gifts which I was taking.
Reluctantly they served me in a rushed way to choose and pay for the third perfume.

20 grudnia 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

We appreciate you sharing your experience. We regret the pricing error and the inconvenience it caused with your purchase and travel plans. We'll review our procedures to prevent similar issues in the future and ensure a smoother checkout.

The Perfume Shop

Oceniono na 5 z 5

Easy to order and got a great discount…

Easy to order and got a great discount and delivered quickly. Very happy

26 listopada 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Oceniono na 5 z 5

Prompt Efficient and Friendly

Prompt Efficient and Friendly

10 listopada 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

I felt very happy with the assistant

I felt very happy with the assistant, she was knowlegable about the perfume that I was enquiring about. She explained that the product would have to be ordered. Which was ok by me.

6 listopada 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Went in today to look for a new…

Went in today to look for a new aftershave. Was unsure on what I wanted but Raf was really helpful and extremely patient!

Amazing customer service, thank you

11 października 2025
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Oceniono na 5 z 5

Great experience

I went into the bury store this morning looking for a gift for my daughter. A lovely lady served me and I ended up having a hamper made up with a perfume, free gifts and some chocolates. Lovely experience and lovely staff.

16 lipca 2025
Opinia niezależna
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Oceniono na 5 z 5

My item arrived on time and was…

My item arrived on time and was delivered in great shape.

24 czerwca 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Oceniono na 5 z 5

It's great

It's great
Nice experience

7 czerwca 2025
Logo The Perfume Shop - Bury 243

Odpowiedź od The Perfume Shop - Bury 243

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

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