I always call into the Perfume shop in Burnley when in town . I love fragrance and collect on a small scale , I always find the staff extremely helpful. I called in today to test out a new perfume and... Zobacz więcej
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Lokalizacja
Zmień lokalizację75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... Zobacz więcej
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Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Zobacz więcej
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Maryam give me lovely customer service and she was really kind with me thank you for your help
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Zjednoczone Królestwo
5,0
Doskonała
504 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Me and my friend visited the store…
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some recommendations based on what we liked. She was really helpful without being pushy, and made the whole experience really enjoyable. Great customer service and a lovely welcoming atmosphere. We’ll definitely be back. Thanks, Jade!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam and Tash were very helpful with…
Maryam and Tash were very helpful with choosing the perfumes and providing excellent customer service.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service with Tash !
Excellent service with Tash !! Thankyou
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam and Tash were very helpful today!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam was great
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam give me lovely customer service…
Maryam give me lovely customer service and she was really kind with me thank you for your help
14 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 4⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Knowledgable staff and great service
Danielle and Georgia worked really hard and helped me to find a special gift. Nothing was too much trouble and their knowledge about different products really makes a difference . I came out a very happy customer once again. Thanks again girls much appreciated 😀
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie and staff were so helpful and…
Jamie and staff were so helpful and patient. Offering great advise about ranges and products.
Great experience!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely experience
Lovely experience, very knowledge staff, marram was great and recommended some great perfumes
Really happy with the service
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
good service
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from both Maryam and…
Excellent service from both Maryam and Georgia today. Maryam recommended many perfumes based on my preference and ultimately found me the perfect new scent! Thank you girls.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Georgia customers services skill was…
Georgia customers services skill was fabulous and friendly. Love the fact i dont have to travel miles to Blackburn to shop for my perfumes. Thank u guys
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good service
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Georgia
Was served by Georgia. Excellent service, helpful, friendly and mentioned offers
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I came in today with my brother and…
I came in today with my brother and received excellent customer service. I wanted to smell the new perfumes and aftershaves and was treated amazingly. The ladies behind the counter were unbelievably nice and let us smell a lot of samples. Will 100% be coming back and enjoyed my visit
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam was a absolute lifesaver when it…
Maryam was a absolute lifesaver when it came to my girlfriends birthday gift. thank you.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional Service & Fragrance Expertise
I’m a regular customer at The Perfume Shop in Burnley, and they never fail to deliver. The staff are consistently helpful, incredibly knowledgeable about their range, and brilliant at matching options to your budget—whether you're looking for a high-end luxury scent or a great value everyday option.
On my last visit, Maryam helped me find a fantastic deal on a daily men's fragrance. She was absolutely brilliant, taking the time to guide me through the options without any pressure. It’s exactly why I keep coming back. Highly recommended!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great shopping experience.
On entering the store my wife and I were greeted with a warm welcome by Jamie and asked if he could be of assistance to us. I had only called in to see if they had a tester of a Tom Ford fragrance before committing to a purchase. I was pleased that there was one as I had called unsuccessfully at 2 other stores previously. He talked to us about what fragrances we liked and suggested a couple to us based on our preferences. He was not pushy and made us feel like valued customers. We both ended up making a purchase (not the Tom Ford fragrance) and thoroughly enjoyed our shopping experience. We will definitely use this store again and recommend it to our friends and family.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always a smiling and courteous team
Always a smiling and courteous team, Happy to help with anything you ask, Jade & Jamie are lovely and have the experience to offer great suggestions for an easy shopping experience 😊
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thankyou Jade for helping me find my…
Thankyou Jade for helping me find my mum the perfect birthday present ❤️
12 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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