Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
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Lokalizacja
Zmień lokalizacjęUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Zobacz więcej
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Fantastic perfume shop with a great collection of fragrances to choose from. They had testers available for every perfume I wanted to try, which made it so much easier to find the right one. The custo... Zobacz więcej
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Yousuf was exemplary, approachable, thanks to him, we got the perfect gift even though we was a lot picky than usual. I appreciate his service with a smile genuinely.
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Zjednoczone Królestwo
4,8
Doskonała
162 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Zahira had exceptional customer…
Zahira had exceptional customer service. She was very kind and made me and my friends time enjoyable. Would definitely come back again :)
3 czerwca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Got present for my husband and was…
Got present for my husband and was served by Clariese. She was absaloutley amazing and gave best customer service.
31 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Clariese was very helpful in finding my…
Clariese was very helpful in finding my scent. Ended up getting exactly what I wanted.
29 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great experience
Great experience, the both help me out to find my desidered items.
Very thankful!
I definitely come back!
Rahan and Ahmed from Bull rig shop.
15 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Top Quality Customer Service
Amazing in-store customer service. Knowledgeable staff with great recommendations for fragrances. Great prices, and there is always a discount running around, which is fabulous. My go-to for fragrances.
30 kwietnia 2025
Odpowiedź od The Perfume Shop - Bullring 112
Thank you for your positive review!
The Perfume Shop.
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Wahaab was really helpful and patient…
Wahaab was really helpful and patient as I was very indecisive of what parfumes to get. He was very professional.
9 maja 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Wahaab, super helpful
Customer service from Wahaab was friendly and helpful.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Every time I come in this store I…
Every time I come in this store I always have a pleasant experience. Clariese is always extremely helpful and friendly
15 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
very nice customer service Wahaab
11 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Odpowiedź od The Perfume Shop - Bullring 112
Thank you for your review!
Clariese
Met the most amazing sales rep that made the experience a euphoric one. She was well knowledgeable about the products, really polite and kind. Even threw a little discount in after making me aware of the rewards card.
If you come here, ask for Clariese! . Amazing girl!
8 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
Thank you for your kind words! We are thrilled to hear that you had such a positive experience. It is wonderful to know that our team members are making a difference. We are committed to providing excellent customer service and are glad that you were impressed with the sales representative's knowledge and kindness.
Kind regards,
Jasmyn
Restored faith in great customer service 👌
The young man that served me was so polite friendly and knowledgeable 👌he was amazing . I’m hoping to go back soon . I hope he’s in there again his customer service was second to none 😊
28 marca 2025
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
We are so glad to hear you had a positive experience with our team member. We strive to provide excellent customer service and it's wonderful to know that our team member made your visit enjoyable. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
I had Clariese serve me today and…
I had Clariese serve me today and honestly she helped me with what to buy, great customer service really appreciate her hard work and all the effort with doing all the hampers and labelling absolutely smashed it!!!
27 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
We're so happy to hear you had a great experience with our team! It sounds like Clariese went above and beyond to help you find the perfect gift. We appreciate your kind words and will be sure to pass your feedback along to her.
Best wishes,
Jasmyn
A polite not overpowering assistant…
A polite not overpowering assistant came to greet me an ask me what fragrances I was looking for? Smelling six or 26 fragrances was not a chore. For this person. She was attentive and well into my conversation of what I was looking for, and what occasion I was using it for. Having found the one that I wanted, I said I would be back she said her name was Amina and as I was saying thank you, she then went on to tell me how once I bought a product they could customise my ribbon wrap it for me put it in cellophane. She went on to tell me a lot of things that make me feel special and also the product that I was going to purchase was not going to be basic. It was going to be looking very special. She could’ve let me just leave the store, as I wasn’t buying anything at that time, but she went above and beyond to explain to me what beautiful things would happen once I had purchased a product from that store. I felt that she was very attentive showed loads of empathy and I felt so at ease with this person so much so that I went back there today and spent £195. Thank you Amina you are a credit to the perfume shop and please don’t ever change. Thank you for my experience today if anybody is looking for that special thing, especially his mother day is coming up the perfume shop at the top of the ramp next to Natwest Bank in Birmingham is the best place to be wonderful atmosphere, fantastic staff, especially Amina thank you. X
27 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Hello,
We are so pleased to hear about your positive experience with our store and especially with Amina. It sounds like she went above and beyond to make you feel welcome and special. We strive to create a welcoming and personalised experience for all our customers and it’s wonderful to know that Amina’s attentiveness and passion for our products resonated with you. We are so happy that you found the perfect fragrance and that you enjoyed your shopping experience. We are grateful for your kind words and appreciate you taking the time to share your experience.
Kind regards,
Jasmyn
Excellent customer service from Wahaab
Excellent, friendly and efficient customer service from Wahaab at the Perfume shop in Bullring. I needed a men’s fragrance for someone’s birthday and was unsure of what to get. He was very helpful and friendly when it came to telling me more about each fragrance.
24 lutego 2025
Opinia niezależna
Birmingham Bullring - Korina
I visited the Birmingham Bullring Perfume Shop today and received excellent customer service from Korina. The best service I have received here!
7 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Thank you for your kind review! We are so pleased to hear that you had a positive experience at our Birmingham Bullring store. We appreciate you taking the time to highlight Korina's excellent customer service. We strive to provide a welcoming and supportive environment for all our customers, and we are thrilled to hear that Korina made your visit so enjoyable.
Kind regards,
Sharain
More than helpful !
Wahaab From Bullring was very helpful today , i was unsure on what i wanted and he ran around the store providing me with loads of samples until i found what i wanted. The perfume shop is very lucky to have such a dedicated worker !
7 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Bullring 112
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.