The member of staff who served me was fantastic his name was Harley in The Buchanan Galleries Glasgow . I’ve looking forward to a particular Moshino perfume that’s difficult to get and I always got it... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... Zobacz więcej
Reakcja na opinię
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... Zobacz więcej
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The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
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Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca aromatów spożywczych
- Dostawca kosmetyków i perfum
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, Zjednoczone Królestwo
4,9
Doskonała
161 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A Wee Change
Lynn was very helpful when I wanted to choose a new fragrance. I wanted something different from Kouros and Chanel Bleu.
Dior Sauvage was my choice.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Ella was extremely helpful and friendly…
Ella was extremely helpful and friendly when choosing my wedding perfume. She went above and beyond. Thanks so much!
18 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I had dianne amazing woman so helpful…
I had dianne amazing woman so helpful very respectful aswell made my shop alot easier
8 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
We're so glad to hear you had a positive experience! We strive to provide excellent customer service and it's wonderful to know that our team member made your shopping experience easier. Thank you for sharing your feedback.
Many thanks,
Jasmyn
Excellent service by Harris
We were served by Harris.
What a delightful young man
I was looking for good perfumes for my two sons and he gave the best advice.
My sons love their parfums!
Harris is an asset to your branch.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
We are so happy to hear that you had a positive experience with Harris. It sounds like he went above and beyond to help you find the perfect perfumes for your sons. We're proud to have such dedicated and helpful employees on our team. Thank you for sharing your kind words!
Kind regards,
Jasmyn
Served by Jane in Buchanan Galleries…
Served by Jane in Buchanan Galleries Glasgow store.
I have used a perfume for many years that is now only sold by Perfume shop, not only was it on offer today, I saved an extra 20% as bought two bottles.
Jane asked for my opinion on the ‘points’ free gifts that are offered, she also showed me how to use the small atomiser bottle sold in store as this perfume only comes in a larger bottle.
Very helpful.
29 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
We appreciate your kind words and are delighted to hear about your positive experience at our Buchanan Galleries Glasgow store. It's wonderful to know that Jane provided such excellent service, going above and beyond to assist you with your purchase. We're thrilled that you found the perfume you were looking for and were able to take advantage of the offer and save even more. We're glad Jane was able to share her knowledge and expertise with you, ensuring you had a smooth and enjoyable shopping experience. We value your feedback and will share it with Jane.
Many thanks,
Jasmyn
Absolutely outstanding customer service…
Absolutely outstanding customer service from Harley today. He is incredibly knowledgeable about perfume, friendly and provided a great service. Thank you so much!
24 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
Thank you for your kind review! We're thrilled to hear about your positive experience with our team member. We strive to provide excellent customer service and are delighted that you were impressed with their knowledge and friendliness. We appreciate your feedback and hope you enjoy your new fragrance.
Best wishes,
Jasmyn
Very pleased with my purchase plus it…
Very pleased with my purchase plus it had money off. Well packaged & delivered on time.
Plus the lady at the Glasgow branch gave me a small Chanel gift bag as the only gift bag offered online was red& black. I knew my friend would be delighted with her Chanel gift & bag.
8 marca 2025
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
Thank you for your positive review! We're delighted to hear that you were pleased with your purchase and that you found a great deal. It's wonderful that you were able to find a gift your friend will love. We appreciate you taking the time to share your experience. We're also glad that you found our packaging and delivery to be satisfactory.
Best regards,
Jasmyn
Getting a Birthday Gift for Mum
I was visiting The Perfume Shop for the first time in 2 years and Lin was amazing. Helped me select a good perfume for my mums birthday and told me details about the shop other branches never told me about. The student discount, the option of ordering online then collecting on location, the app, and the gift option for trading in my points. Lin offered high-quality customer service and made sure I got my gift for my mum at a good price.
5 marca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hello,
We're so happy to hear about your positive experience at our store! It's wonderful that you had such a great interaction with a team member. We're thrilled that they were able to help you find the perfect perfume for your mom's birthday and that they shared valuable information about our services. We're proud of our team's dedication to providing exceptional customer service and creating a welcoming atmosphere. Thank you for sharing your positive feedback.
Kind regards,
Jasmyn
Perfect Perfume's at Buchanan
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
13 lutego 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Thank you for your kind review! We're delighted to hear you've had such positive experiences with our team at the Buchanan Galleries store. We appreciate your loyalty and are glad we can help you find the perfect gift for your wife.
Kind regards,
Sharain
Odpowiedź od The Perfume Shop - Buchanan 60
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
All 5 stars go to a fantastic woman
All 5 stars go to a fantastic woman, Lin, who sold me an Armani gift set today in Glasgow’s Buchanan Galleries shop. She was very helpful and assisted me in finding exactly what I was looking for! She was incredibly friendly and has an amazing sense of humour. I wish all sales assistants in perfume shops were like her. Thank you very much again!
27 stycznia 2025
Opinia niezależna
We were served by Lynn in the Buchanan…
We were served by Lynn in the Buchanan Galleries store. She was extremely helpful and very friendly. Excellent service!
11 stycznia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Buchanan 60
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop @ Buchanan Galleries
My Wife and myself visited The Perfume Shop @Buchanan galleries shopping centre and were greeted and served by the staff member Ella, we would liked thank and acknowledge the excellent and most professional conduct displayed in assisting with our purchases on the 18th , December 2024. this proved to successful choices with our intended recipients at Christmas. Thank you
18 grudnia 2024
Opinia niezależna
Very good staff like Diane and Lyn and…
Very good staff like Diane and Lyn and good service to everyone
24 grudnia 2024
Opinia niezależna
Wonderful service by beautiful Lady .
18 grudnia 2024
Good experience
16 grudnia 2024
Opinia niezależna
Christmas Shopping.…
I feel obliged to tell you about the service I received while visiting your Buchanan Galleries branch, The Perfume Shop. We walked in looking for family fragrances, and Dianne your manageress at this branch was second to none. While looking for fragrances, Dianne was exceptional, professional and knowledgeable with all our questions. Dianne’s patience and help with all our requests was so gratifying at a time it is so busy. Dianne would take her time, and attend to us, while we were choosing all our fragrances, while still looking after the premises. Myself and wife would like to thank you ( Dianne), very much, for making our visit so very welcoming. Back soon. Thank you.
18 grudnia 2024
Opinia niezależna
Excellent customer service from Ella
Ella provided outstanding customer service by helping me select aftershaves and perfume for my husband and niece. Articulate and friendly with great product knowledge and clear communication regarding promotions and wrapping options it made the experience pleasant during the festive mayhem!
15 grudnia 2024
Opinia niezależna
I went into the perfume shop with my…
I went into the perfume shop with my Gran to pick up Christmas presents. Lynn was exceptionally helpful and very friendly and helped us find exactly what we were looking for and for the best prices. Highly recommend! 👍
5 grudnia 2024
Opinia niezależna
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