I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz. I will definitely be coming back to this store t... Zobacz więcej
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Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
Reakcja na opinię
I went today to buy a gift for my best friends mum , “Sam” was very patient and she was really helpful, she was helping me picking a nice gift for her , she is lovely and hard working as well ❤️❤️❤️
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Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Dane kontaktowe
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Zjednoczone Królestwo
4,9
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great knowledge and intel up-to-date
Great knowledge and intel up-to-date, great service and very persistent. Highly recommend for discovering your signature scent.
14 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
a gift for my best friends mum
I went today to buy a gift for my best friends mum , “Sam” was very patient and she was really helpful, she was helping me picking a nice gift for her , she is lovely and hard working as well ❤️❤️❤️
10 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nice and helpful staff expecially Sam!!
10 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went in today to purchase a fragrance…
Went in today to purchase a fragrance for a friend. Was really struggling. Super delighted with the customer service from Laraib, Sam and Asma. They all chipped in to help me. Very happy with my experience!
9 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Massive Thans to Sam
Massive Thans to Sam, Asma and laraib for the outstanding customer support and care in assisting me with choosing the right perfume as a gift for my wife’s birthday.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went to get present was served by…
Went to get present was served by Shenaz and had a wonderful service and she gave me a good choice of perfumes
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz was very friendly and helpful…
Shenaz was very friendly and helpful ... will definitely be coming back for more perfumes in the future! Thanks!
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visited The Perfume Shop in Blackburn…
I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout.
Thank you so much, Shenaz, for your amazing customer service. I really appreciate your patience, help snd expertise. I highly recommend her for that **class service!** 👌✨
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Always welcoming and talk you through…
Always welcoming and talk you through each fragrance so you know which choice is right for you!.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience excellent customer…
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz.
I will definitely be coming back to this store thank you so much!
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was buying a perfume for my girlfriend
Was buying a perfume for my girlfriend. Shenaz helped a lot. Nice warm friendly serving :D
8 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Top notch service by Shenaz
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
You only sent 1 box when i ordered two
You only sent 1 box when i ordered two. I sent you all the photos and what i received in the parcel. You did not send ne the missing box. Bad customer service and now I am out of pocket. First time ordering will no doubt now be my last. Which was a shame as this was a good offer.
Too add they did indeed send the missing box out which was a good resolution in the end. Id probably use them again and accept that mistakes can happen. Thanks for sorting this out for me.
24 lipca 2026
Odpowiedź od The Perfume Shop - Blackburn 186
Hello David,
I am sincerely sorry to hear about your experience, particularly as this was your first time shopping with us. I completely understand how disappointing it must have been to receive only one of the two boxes you had ordered and then have to contact us with photos to try to resolve this.
Having looked into your case, I am pleased to see that our team has now arranged for the missing item to be resent to you on a Next Day Delivery service.
I hope you were happy with the resolution provided and that the replacement arrived safely. Thank you for your patience while we worked to put this right, and please accept my sincere apologies again for the inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by Asma
Served by Asma, very good server with good and honest advice and patience
3 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz provided amazing service today…
Shenaz provided amazing service today and was extremely helpful with pricing and which perfumes to choose. Very friendly and great customer service.
2 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service by shenaz
1 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz was brilliant
Shenaz was brilliant, really helpful and got me what I was looking for!
1 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shenaz served us today in the Blackburn…
Shenaz served us today in the Blackburn store.
Was very helpful and lovely. Highly recommend visiting the store:
1 sierpnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.