I wanted to take a moment to recognise the exceptional service my mum recently received from one of your team members ALICIE BRIGGS. She was incredibly patient, taking the time to listen carefully... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 12A, The Pyramids Shopping Centre, Borough Rd, L41 2RA BIRKENHEAD, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wanted a special aftershave for my son's 40th birthday gift. Wasn't too sure of what he may like and was served by a very helpful girl called Naomi who gave my lots of good advice as well as letting... Zobacz więcej
Reakcja na opinię
I love ordering from the Perfume Shop as they have so much choice! Fabulous deals on perfumes , aftershaves etc and delivery is always very quick and items are very well packaged ready for dispatch .... Zobacz więcej
Reakcja na opinię
I’ve had the most wonderful experience today in the purfume shop. I was served by a very helpful man called Kevin, no problems with me smelling 6 or 7 different scents. Just a very lovely and helpful... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- Kosmetyki
- Dostawca kosmetyków i perfum
- Sklep z kosmetykami
- Dostawca aromatów spożywczych
- Sklep z produktami do włosów
Napisane przez firmę
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Dane kontaktowe
Unit 12A, The Pyramids Shopping Centre, Borough Rd, L41 2RA, BIRKENHEAD, Zjednoczone Królestwo
4,5
Doskonała
32 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
ALICIE BRIGGS outstanding service …
I wanted to take a moment to recognise the exceptional service my mum recently received from one of your team members ALICIE BRIGGS.
She was incredibly patient, taking the time to listen carefully and ensure everything was clearly understood. Her knowledge and professionalism really stood out, and she went above and beyond to make the experience smooth and reassuring.
It’s rare to come across someone who combines such genuine kindness with expertise, and it made a lasting impression. She is truly outstanding and a real credit to your store. Please make sure she receives the recognition she deserves.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered 2 wick ago but i still don't…
I ordered 2 wick ago but i still don't receive the order . I try to contact the shop but they can't help me because i think they don't care about that
5 kwietnia 2026
Opinia niezależna
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello Mihai,
Thank you for your review and I am very sorry to hear that you have not received your order and for the frustration this has caused.
Unfortunately, as there is no order number or email address linked to your review, I am unable to personally look into this for you at this stage. However, we would very much like to help resolve this.
Please contact our Customer Service team via our website so we can investigate this further and get this sorted for you as quickly as possible.
We are very sorry for the inconvenience caused and appreciate your patience.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Really good 👍🏻 really fast delivery 🚚…
Really good 👍🏻 really fast delivery 🚚 really nice scents thank you 🙂will use again 🫶🏻
6 lutego 2026
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service beautifully wrapped…
Brilliant service beautifully wrapped and bagged jus like requested x
22 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gucci experience
I love Gucci perfume, it's one of my favourite scents I've been wearing perfume for 44yrs now x
18 stycznia 2026
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff in the Birkenhead shop really…
Staff in the Birkenhead shop really helpful.
I was returning unwanted Christmas present, the perfume I wanted was not in stock so they checked and placed an order for me and it was delivered direct to my home.
10 stycznia 2026
Odpowiedź od The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice helpful friendly staff.
18 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Came into the perfume shop asked for 3…
Came into the perfume shop asked for 3 perfumes to be bought and wrapped of witch the staff Done superbly, at no extra charge 10/10
29 listopada 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Parcel arrived day after it was ordered…
Parcel arrived day after it was ordered and I was informed via email of the different stages my order was at.
Thank you and merry Christmas 🎅
9 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I love ordering from the Perfume Shop…
I love ordering from the Perfume Shop as they have so much choice! Fabulous deals on perfumes , aftershaves etc and delivery is always very quick and items are very well packaged ready for dispatch . Plus you earn totality points each time you order it's brilliant!
9 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Helpful staff
2 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Very good service good stock very happy…
Very good service good stock very happy fragrance will order agine very good price happy chappie
5 grudnia 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Quick delivery and great value
21 listopada 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Very helpful and friendly staff
Very helpful and friendly staff, always a pleasure to visit this store, they didn’t have one of the items I’d asked for so arranged for it to be delivered and it came a couple of days later, very good service.
15 października 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Customer service was exceptional
Customer service was exceptional. Always shop here for my perfume.
14 października 2025
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Seen today by Alfie in Birkenhead…
Seen today by Alfie in Birkenhead store. Fantastic service, brillant knowledge of products and what we was looking for by how we explained. Defintly be seeing him again. Xxx
3 sierpnia 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Fantastic service from Kevin such a friendly and helpful person a credit to the perfume shop thank you for all your help and kindness
Fantastic service from Kevin such as friendly and
25 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Very happy with the customer service I…
Very happy with the customer service I went in on the Saturday and come back on the Monday to buy more as its very nice going in there.
5 lipca 2025
Opinia niezależna
Odpowiedź od The Perfume Shop - Birkenhead 86
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.