Easy to order online. Boots didn't fit and am able return to local store. Would recommend
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Zobacz, co mówią recenzenci
Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size.... Zobacz więcej
Reakcja na opinię
I really liked the options available and the information provided on the site, all of which helped me choose the perfect new coat which I was really impressed with when it arrived, especially as it wa... Zobacz więcej
The service is excellent & prompt. My only issue is that the pants, S687, has too much material in the legs. Bigger waist doesn't always mean fat butt & fat legs too. Otherwise it's made with very goo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.
Dane kontaktowe
4,6
Doskonała
272 recenzji
Zaprasza klientów do wystawiania recenzji
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service online and instore
I was looking for a wetsuit for a sea swim event coming up, I rang and spoke with Jade in the Galway store who was full of knowledge and advice.
I bought a great wetsuit online and then followed up with a visit to the store to buy the rest of the gear needed as wanted to try them on to get best sizes.
I dealt with Chris in the store who was full of brilliant advice and a great help and I left feeling super prepared and a little poorer 🤣
Super company! who understand what great service.
4 lipca 2025
Both shops in Westport
Visited the wholesale shop and the main outlet in Westport. The friendly young staff could not be more helpful. Love the clothes and came away with several items. Keep up the great service!
5 lipca 2025
Opinia niezależna
Press studs fail early on overalls plus…
Press studs fail early on overalls plus holes appear quickly...cheap enough i suppose...bring back Sketchleys.
25 czerwca 2025
Opinia niezależna
Excellent customer service
Excellent customer service. Staff are so helpful and friendly.
28 kwietnia 2025
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Siobhan,
Thank you so much for your lovely review! We're delighted to hear you received excellent customer service and found our staff helpful and friendly – that’s exactly what we aim for.
If you don’t mind sharing, we’d love to know which of our branches you visited so we can pass your kind words on to the team there. It really means a lot to them to be recognised!
Thanks again for taking the time to share your experience,
The Portwest – The Outdoor Shop Team
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Edel,
Thanks so much for your kind words! We're thrilled to hear you had a great experience with us.
If you're happy to let us know which of our branches you visited, we’d love to pass on your feedback to the team there – they’ll really appreciate it.
Looking forward to welcoming you back soon,
The Portwest – The Outdoor Shop Team
The service was great!
The service was great!
I had problems with the delivery and Leo was very helpful and took care of everything with great care.
Thank you.
28 kwietnia 2025
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Geana,
Thank you for your kind review! We’re so glad to hear Leo was able to assist you and that everything was handled with care – we’ll be sure to pass your compliments on to him.
Thanks again for your feedback,
The Portwest – The Outdoor Shop Team
Very happy with the service and…
Very happy with the service and response. Portwest jacket very nice quality
29 marca 2025
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Hilary,
Thank you for your great feedback! We're delighted to hear you’re happy with both the service and the quality of your Portwest jacket – that’s exactly what we love to hear.
If you happened to shop in one of our branches, we’d really appreciate it if you could let us know which one, so we can share your kind words with the team there.
Thanks again, and we hope you enjoy your new jacket!
The Portwest – The Outdoor Shop Team
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Ruth,
Thank you for the lovely feedback – we’re so pleased to hear you were happy with the service!
Thanks again for shopping with us,
The Portwest – The Outdoor Shop Team
Great service,swift delivery and very…
Great service,swift delivery and very good product. would highly recommend
29 marca 2025
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hi Lorraine,
Thank you so much for your fantastic review! We're thrilled to hear you were pleased with the service, speedy delivery, and the quality of your product.
We really appreciate your recommendation and hope to see you again soon!
The Portwest – The Outdoor Shop Team
Lightweight but warm
Lovely jacket for bringing the dogs for walks, good pocket at the front for the essentials for dog walking! Lightweight but warm
22 lutego 2025
Wow this is the most amazing wee Jacket…
Wow this is the most amazing wee Jacket found website via instagram an ordered in cream sizing was perfect a the service and delivery was extremely fast. I have passed on website details to others due to many compliments received . A black version would be great for work 😛
23 lutego 2025
False Advertising
Falsely advertising an item as the newer model but sending out older models then expecting buyers to pay to package the item to return it. I won't be mugged over, I'm not paying to fix incompetence.
10 lutego 2025
Opinia niezależna
Odpowiedź od Portwest Ireland - The Outdoor Shop
Hello Ciaran,
We do apologise for the incorrect image that was mistakenly attached to the product listed on our website, as well as the inconvenience this caused you.
Errors such as this do happen, as suppliers often update older product models without updating the barcode. We appreciate that you brought this to our attention and the error was corrected immediately.
We note you were offered a full refund, including a DPD courier service both ways, to amend this issue. We also note that you refused this offer, on the basis that you would have to repackage the product before collection from DPD.
Additionally, we note you have accepted a partial refund for the product.
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