Easy to order online. Prices most competitive at time of ordering. Although you are charged more for next day delivery, I took the non charge order and my oil arrived just beyond 24 hours.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They don’t let you know ahead of time when the oil is out for delivery so you have to ensure access from when you purchase, but they were the best price and arrived before the guideline date.
Reakcja na opinię
Excellent price and delivered quicker than expected. Never met the driver as I wasn't at home but everything appeared to be 100%. If Carlsberg did delivery men!!! Lol..
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Excellent website very easy to use..,, your company does exactly what it says on the can .. so to speak. Delivery was punctual the delivery man was delightful and efficient.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Supplying quality home heating fuel in Northern Ireland at very competitive prices, with the added option of speedy delivery if required.
Dane kontaktowe
Zjednoczone Królestwo
- theoil.co
4,8
Doskonała
69 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great Service, Friendly Delivery Driver
Great Service, the delivery driver struggled to find my house (I have no number on it yet) and rather than just driving off like lots would. He called the office to ask for help. When he arrived he was friendly and pleasant. Lots of drivers would have reacted differently.
14 lutego 2025
Odpowiedź od The Oil Co
Many thanks James for your kind words and taking the time to leave a review!
Odpowiedź od The Oil Co
Thanks Elsie for taking the time to leave a review! Thanks for your custom!
Odpowiedź od The Oil Co
Brilliant to hear - thanks Mark for taking time to post a review!
Lack of communication.
Lack of communication.
Was not advised of day or approximate time of delivery.
Was not advised of reason for refund.
29 sierpnia 2024
Odpowiedź od The Oil Co
Dear Mr Pedlow,
Thank you for your feedback. I’m sorry to hear about your concerns and any inconvenience caused.
When you selected the 5-day delivery window we aim to provide a cost-effective option, though it does mean that delivery times are less precise. We understand that this can be challenging, and we're sorry if this wasn’t abundantly clear. We recommend next day delivery service if you require to know day of delivery. We don't list notification of delivery times as a service, though if requested we try to accommodate. I note you did not mention a need for this in your order.
Regarding the refund, it was issued very quickly after delivery since, as you had mentioned concerns in your order instructions about not having enough room in your tank for the full delivery of fuel you ordered, and indeed there was not. The amount delivered was detailed on the docket the driver left.
We appreciate your business - however as we delivered within the delivery window at an excellent price and promptly refunded the balance your tank didn't hold, I'm not sure if I agree that 2 stars is appropriate.
Very friendly and helpful delivery man
Very friendly and helpful delivery man. However, I would have preferred better communications from the company letting me know when (what day) to expect delivery. There were no communications and no indication of when to expect rather than the delivery man just turning up. What if no one was available to grant access?
29 sierpnia 2024
Odpowiedź od The Oil Co
Thank you for your kind words about our delivery driver. We’re glad to hear that you found him friendly and helpful.
With the 5-day delivery window you chose, we aim to offer a cost-effective service, but we understand that not knowing the exact delivery day can be inconvenient for certain properties. We would recommend the next day service for those that require to know delivery day for access. I note there were no notes in your order instructions indicating access problems requiring your presence.
Oil delivered promptly and refund…
Oil delivered promptly and refund received really quickly as I had over ordered.
27 sierpnia 2024
Odpowiedź od The Oil Co
Brilliant! Thanks for the review!
We ask they would ring the day before…
We ask they would ring the day before they would arrive which they did, we were out when they delivered the oil there was no mess gate was locked again and invoice just at the back door excellent job would definitely recommend this company
28 sierpnia 2024
Odpowiedź od The Oil Co
Thanks for the review! Great to hear!
Easy to order and good confirmation…
Easy to order and good confirmation emails.
Delivered quickly and drive was polite
27 sierpnia 2024
Odpowiedź od The Oil Co
Great to hear! Thanks Nic!
Great order and delivery experience
Great order and delivery experience. I actually ordered too much and refund of over payment was processed the same day.
14 sierpnia 2024
Odpowiedź od The Oil Co
Thank you! We appreciate the review!
Driver was polite and took care around…
Driver was polite and took care around my property whilst trailing hose.
24 lipca 2024
Odpowiedź od The Oil Co
Thanks Eddie for the review!
Easy ordering and quick delivery
5 kwietnia 2024
Odpowiedź od The Oil Co
Many thanks for your 5 star review!
fast delivery
22 marca 2023
Odpowiedź od The Oil Co
Thanks Andrew! Appreciate you taking the time to leave a review!
Easy to order arrived next day,in all a…
Easy to order arrived next day,in all a good experience will use again many thanks.
16 marca 2023
Odpowiedź od The Oil Co
Thanks Mrs McClenahan for leaving a review! Great to hear!
Very good price for oil and easy to…
Very good price for oil and easy to order. Oil was delivered promptly. Would have no hesitation in ordering again.
14 lutego 2023
Odpowiedź od The Oil Co
Many thanks Louise for leaving a review!
Good price and super fast delivery
Usual supplier has moved to 10-day delivery window, unless you pay an additional fee for faster delivery, so tried The Oil Co, who had same price and 5-day delivery window. Within an hour of ordering, I received a text saying that since they had deliveries in my area that day, my order would actually be arriving that afternoon. And it did.
2 lutego 2023
Odpowiedź od The Oil Co
Thanks Nev for taking the time to review!
Odpowiedź od The Oil Co
Thanks for reviewing!
Everything done online so no flaffing…
Everything done online so no flaffing around. Delivery was quicker than expected, next day for me, as it said can take up to 5 working days
18 stycznia 2023
Odpowiedź od The Oil Co
Thanks so much for reviewing!
From ordering my oil online and getting it was easy and convenient. No issues at all
From ordering my oil online and getting not only an email to check on the delivery instructions but a phone call to be positive of delivery because it wasn't for. My address they were fantastic, both my daughters delivery and my own was on time.
18 stycznia 2023
Odpowiedź od The Oil Co
Thanks so much David for taking the time to review your experience with us!
Knew the amount to pay at time of…
Knew the amount to pay at time of ordering - No surprises!!! Delivered in good time. Payment at the beginning and knowing exactly the amount made the decision to use this company a good one.
8 grudnia 2022
Odpowiedź od The Oil Co
Thanks Laura for taking the time to leave a review!
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