I buy arden grange tin dog food on a regular order . Spending about £200 each month Quite a few tins arrive in a badly dented state in most monthly orders and some are actually burst open and the d... Zobacz więcej
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Zobacz, co mówią recenzenci
Tribal kibble for our dog has nothing less than brilliant.we though we were going to lose her when she started to digest her own stomach. HA foods only made her stomach worse. The Tribal nutritioni... Zobacz więcej
Great company and service, fast delivery and good communication. Highly recommend the natural pet store; I’ve used them a few times now, Ashley goes out of his way to get the dog food I need for... Zobacz więcej
I ordered half a dozen of packs of high quality treats for my dog and took up a repeat subscription. The first order wasn’t fulfilled in full and I was not informed this was going to be the case. I lo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
One-Stop Shop for Natural Pet Products
Dane kontaktowe
9 The Stirling centre , RG12 2PW, Bracknell , Zjednoczone Królestwo
- Hello@thenaturalpetstore.co.uk
- thenaturalpetstore.co.uk
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Inni użytkownicy przeglądali również
10/10 Pet Food Supplier
Highly recommend the Natural Pet Store! I find they are the best value for the dog food brand we love. Customer service are so accommodating for amending orders & very responsive. No issues at all!
Great dog treats.
Always arrives on time and well packaged. My dog loves these. It's great to know they are healthy and good for my dog.
Easy to order and quick delivery
Easy to order and quick delivery. My dog really enjoys the treats too and he’s very fussy!
Disappointing
I have previously given a glowing review however things now seem to be unraveling.
My next order was delayed for days and no one contacted me to explain. Turned up a few days later.
I sent another order on Thursday and on Friday DPD said they were waiting for the parcel. It’s now Monday evening and nothing. No communication from them and DPD apparently still waiting for the parcel. Tomorrow I will have no dog food. Poor service and no customer service.
Sent a bag of very expensive food
Sent a bag of very expensive food, with a split in it. Which when I opened outside, went all over the floor. Did offer for me to send it back, but I had run out and my dogs needed it, so I kept the remaining. Not one offer of a discount or of a small bag (I order the biggest) in compensation. I have now cancelled my subscription.
They had my dogs food at the best price…
They had my dogs food at the best price so I gave them ago, it arrived quickly and well packaged so I now have a subscription.
I get an email when it's due so I'm expecting the payment to go out and every time it arrives quick and well packaged.
Great customer service
I received a wrong bag of cat food and Ashley has been really helpful in arranging the refund. Thank you very much!
Disgusting customer service!!!
Lovely idea, disgusting customer service. I've been buying from The Natural Pet Store for roughly 6months with no issues but my last delivery, I'd ordered 2 x boxes of wet dog food trays. All 3 of my dogs had upset stomachs with the first box then I opened the 2nd box & they were covered in maggots & mould. I requested a refund & have been entirely ignored. Also, no telephone number for me to be able to call them to ask about a refund. Disgusted with this. Will not be purchasing here again.
Great company competitive prices
Ordering is easy and the delivery is quick. For every order you get points which go towards a money off voucher. The prices are very competitive. If you have a question then they answer promptly. A great company.
Quick free delivery
Incredibly quick delivery and not one dented tin of food. I mention that specifically because so often (with some deliveries) several tins are dented!!
Great value on the multi-buy option
Great value on the multi-buy option, easy to purchase and subscription is really convenient.
exactly what i was looking for …
exactly what i was looking for and cheapest price i could find.
The price is great
The price is great, always deliver on time, highly recommend! This is a local shop which we would like to stay in business.
Would be 0 stars..
Would be 0 stars... Bought and paid for express delivery 1-2 days day 2 and it's not even been shipped my poor dog now has no food and will have to eat something he's not used to. Have contacted they don't man their phones and take a day to reply via email. Absolutely awful service.
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