The Music Cellar Recenzje 

53
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Thank you so much for helping us recently, we needed a new wire belt for a snare drum last minute for a competition our daughter was taking part in and the member of staff who helped us was knowledgab... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The guitar arrived in good time, well packaged. The guitar itself had a ding just under the sound hole not massive but very noticeable. There were other cosmetic issues with the finish of the guitar... Zobacz więcej

Oceniono na 5 z 5

We recently bought a saxophone for my daughter. The staff were so friendly and very helpful. We bought the saxophone through school and the Music Cellar made the process very simple. The saxophone w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These guys really know their field, and always give excellent advice, it’s like an Aladdin’s cave with everything you can think of when it comes to musical instruments. Much better than any web site.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z instrumentami muzycznymi

Napisane przez firmę

Based in Preston, Lancashire. Musical instruments, accessories, and repairs for the North West of England. Experts in Guitars, Brass, Woodwind, and cake eating!


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

53 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(53)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Guitar

Great Guitar, as advertised. Delivered Promptly, and safely. Thank you.

18 października 2024
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Odpowiedź od The Music Cellar

Glad we could be of assistance, we look forward to helping you again someday!

Oceniono na 5 z 5

Excellent service

As always, excellent service. The boys have a really fast turn-around rate and are always professional.
They are, of course, paying me for this excellent review! :-D

9 października 2024
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Odpowiedź od The Music Cellar

Glad we could be of assistance, the dosh is on its way, you did want all 50,000 Swiss Francs small change, right?

Oceniono na 5 z 5

Great team! I have been to the store a couple of…

I have been to the store a couple of times now and the team are friendly, professional and yet still really down to earth and human. They know their stuff and are eager to help and if they say they are going to do something, they do it! No pushy sales and genuinely want to help.

21 września 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

Thank you for the feedback, we're very glad to have been able to help, we do try our best!

Oceniono na 5 z 5

Brilliant!

Great product and customer service from John!

4 września 2024
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Odpowiedź od The Music Cellar

Glad we could be of service, hope to see you again someday!

Oceniono na 5 z 5

Excellent service

Excellent service. The item was well packaged and received on time.

16 sierpnia 2024
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Odpowiedź od The Music Cellar

Glad we could be of assistance, we hope to have your custom again someday!

Oceniono na 5 z 5

Highly recommend the music cellar

Two weeks ago John quickly sorted out my flute, returned yesterday to purchase new guitar in part exchange for older one. Received superb help from staff who were knowledgeable , friendly and efficient. They listened to me and provided me with a superb guitar. I’m very happy to have found this shop. Thank you John, Jake and Jason.

23 sierpnia 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

We're all very glad we could be of assistance, and look forward to seeing you again someday!

Oceniono na 5 z 5

Good communication.

Good communication.
Prompt despatch of item.
Helpful post sales advice.

9 lipca 2024
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Odpowiedź od The Music Cellar

Glad we could be of help, we'd be happy to see your custom again someday!

Oceniono na 5 z 5

Helpful and knowledgable staff

Helpful and knowledgable staff, worth a visit if you’re in the North West.
Many thanks to Jake for his help in my purchase

20 czerwca 2024
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Odpowiedź od The Music Cellar

We're glad to be a must-see in the NW! Thankful we could help, see you again sometime!

Oceniono na 5 z 5

helpful on phone

helpful on phone, easy to order, great product. would order again prompt delivery

2 czerwca 2024
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Odpowiedź od The Music Cellar

Glad we could be of assistance, hope to be so again sometime!

Oceniono na 5 z 5

Amazing as usual

Amazing as usual. Really helpful and encouraging. Very experienced, knowledgeable staff. Thanks

6 czerwca 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

Very glad to be of help, hope to see you again!

Oceniono na 5 z 5

Great, friendly and helpful service and advice

We recently bought a saxophone for my daughter. The staff were so friendly and very helpful. We bought the saxophone through school and the Music Cellar made the process very simple. The saxophone was delivered much more quickly than I expected.
I was also given good advice about insuring the instrument.
One very happy daughter and Mum!

3 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

We're very glad to be of assistance, and look forward to seeing you again!

Oceniono na 5 z 5

Very Helpful

Knowledgable, very helpful, friendly-what more could you want?

John helped me out with the purchase of an amazing Yamaha Neo BBb Tuba. He kept me informed at every stage and made sure it happened. Great experience.

Would go here again if I needed another

19 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

We're very glad to be of assistance, and glad the Tuba is living up to its expectations!

Oceniono na 5 z 5

Thank you!

Thank you so much for helping us recently, we needed a new wire belt for a snare drum last minute for a competition our daughter was taking part in and the member of staff who helped us was knowledgable and patient. We got exactly what was needed and our daughter was able to compete, and came third! We would definitely recommend this shop.

13 kwietnia 2024
Opinia niezależna
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Odpowiedź od The Music Cellar

We're very glad to see all went well, and very glad we could provide for you. All the best!

Oceniono na 5 z 5

Excellent

Excellent
Quickly answered telephone query and speedy delivery following on line order

20 stycznia 2024
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Odpowiedź od The Music Cellar

Hi Ann, thank you for your custom and the feedback, glad we could be of assistance, hope to see you again in the future!

Oceniono na 5 z 5

Great product and price!

Friendly staff, great bass guitar at great price and delivered in great condition within a few days. Many Thanks..!

4 stycznia 2024
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Odpowiedź od The Music Cellar

Very glad we could help out, we look forward to assisting you again someday!

Oceniono na 5 z 5

Fantastic guitar service and set up.

Thank you so much for the expert work done on our guitar. It had been virtually unplayable, and is unputdownable!

We would be lost without you skills and knowledge.

Merry Christmas!

5 grudnia 2023
Opinia niezależna
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Odpowiedź od The Music Cellar

Thank you for the feedback, and we're very much glad we could assist. Have an excellent Christmas!

Oceniono na 5 z 5

Really helpful staff and prompt…

Really helpful staff and prompt service. Thing I wanted was out of stock but they found it for me quickly and kept me informed of progress

14 grudnia 2023
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Odpowiedź od The Music Cellar

Thank you for the review, very much glad we could help!

Oceniono na 5 z 5

Great service

Item arrived quickly with no problems. Great service.

29 listopada 2023
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Odpowiedź od The Music Cellar

Hi Carole, very much glad we could help, thank you for the review!

Oceniono na 4 z 5

Ordered on line….great price and…

Ordered on line….great price and service but just had no idea when the parcel would arrive.

22 listopada 2023
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Odpowiedź od The Music Cellar

Hi Adrian, thanks for your feedback. We send out non-courier items via Royal Mail Tracked 48 Hour delivery, using the email address provided in your order.
We've double checked to make sure, and we did provide an email address to Royal Mail for your order, so its possible they've either had a system outage, or the emails have been spam filtered by mistake. I can only apologise for this, as once its been handed over to them, it is outside of our control. All the best, and we hope to assist you again soon and earn that fifth star!

Oceniono na 5 z 5

Very pleased with new mouthpiece

Very pleased with my DW2 tenor horn mouthpiece. Arrived fine although did not receive an email confirming purchase. I would be happy buying from the Music Cellar again.

8 sierpnia 2023
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Odpowiedź od The Music Cellar

Hi, very glad we could sort this for you, and very glad you'd consider shopping with us again.
Thank you for bringing the lack of order confirmation to our attention, we've recently upgraded our site, and are still ironing out the odd bug, we'll look into resolving that issue.

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