Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Daniel Le at the Modern Back Store provided truly outstanding service from start to finish. His extensive knowledge, patience, and willingness to walk us through multiple models made the entire experi... Zobacz więcej
We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Zobacz więcej
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First rate experience from the first phone call to chair delivery and set-up. Tom, the owner, was fantastic. Helpful, patient with questions, and very knowledgeable which was important as modern mass... Zobacz więcej
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Informacje dotyczące firmy
Informacje o The Modern Back
Napisane przez firmę
Dane kontaktowe
347 Interstate Blvd, 34240, Sarasota, Stany Zjednoczone
- 800-416-4304
- support@themodernback.com
- themodernback.com
Excellent product excellent
Excellent product
Excellent service
Excellent support
Excellent price
Buy one!

Odpowiedź od The Modern Back
Awful experience
Awful experience. Would stay away from this store. Sales person was rude after spending $12k+ on a massage chair. I told them to cancel my order but they just ignored me. Please do not do business with this business…

Odpowiedź od The Modern Back
Very Pleased!
Bought an Osaki massage chair about a month ago. Customer service was excellent throughout the process. Have let several friends try it out and they have purchased one as well. My wife and I use it daily. Should of bought one years ago!!

Odpowiedź od The Modern Back

Odpowiedź od The Modern Back
No pressure sales force
No pressure sales force; giving you space, time & courtesy for you to make your decision. Good prices & then follow-through for the "white glove" installation.

Odpowiedź od The Modern Back
Mark was very helpful in selection of…
Mark was very helpful in selection of the right chair and the pricing could not be beat! The chair arrived with the zero gravity function not working properly but they put me in touch with the Osaki support team and they came out and fixed it promptly. Very pleased and would recommend them to anyone!

Odpowiedź od The Modern Back
Best experience ever!
found the Modern Back online as I was "surfing" for massage chairs. I came super close to ordering one on Amazon for $995.00 which I thought was a price I could handle. Add to that Amazon delivery within 10 days, I was almost there! Then the Modern Back ad came up about visiting their show room In Boynton Beach. About 40 mins from me. I called and Tom suggested I come down and try out several different chairs! I had never been in a massage chair really and didn't know what to expect.
Tom and Tonya were wonderful educating me on a totally new world for me. I am so glad I didn't get the one from Amazon...I have since read reviews about just curb side delivery, I had to put stuff together MYSELF and lots of those chairs break quickly and repairs are a nightmare!
The chair I selected at Modern Back was the PERFECT ONE FOR ME! I was able to finance for only $169.00 per month and the WHITE GLOVE DELIVERY was sooo worth it! Those guys were a Kick, very professional but human and funny. Strong and very skilled at putting this beautifully complicated massage chair.together just where I wanted it. I couldn't be happier with the WHOLE EXPERIENCE of purchasing my best friend, (I named my chair Micky). I am a professional massage therapist and always 'give' massage. Now, Micky is a necessary part of my morning and every night before bed.
Thank you, MODERN BACK, TOM & TONYA, TIM AND SCOTT AND KLARNA FINANCE!!!

Odpowiedź od The Modern Back
The chair is too big for me
The chair is too big for me. I can get part way in and then I struggle to get my back on the back rest. I fall asleep in it within 4/5 minutes.

Odpowiedź od The Modern Back
Tania was very helpful in helping us…
Tania was very helpful in helping us choose just the right chair for my husband who just underwent a hip replacement.

Odpowiedź od The Modern Back
This chair is officially named "Anesthesia"
I officially named this chair Anesthesia because the first night (August 18, 2021) I put myself in a 15 minute auto program, I woke up 3 hours later drooling. I see a lot of people complaining that chairs do not reset to the original position when the auto program is done. This is so you can sleep in silly. This review will be long but worth reading. This is my second Osaki chair. I purchased the Pro Maxim in 2016 and lasted 5 years. Gave it to a family member as I wanted to upgrade to 3D rollers and more. Let's talk about sale and delivery first. $2699.00, NO sales tax, FREE shipping, Extended 5 year warrantee, FREE Threshold delivery service $99.00 value, thank you Colin. The 2 delivery persons carried this chair up 3 flights of stairs and brought it through my condo doorway. I did tip these 2 men $20.00 each. They deserved it. I talked to Colin who was there for me at the beginning of the purchase and he was very helpful. I did make this purchase on line using PayPal 6 months interest free. This chair is worth the money for many reasons. Heat works great and comes on fast. Blue tooth feature is great for streaming your favorite tunes. USB port for keeping cell charged. You can place this chair 2 inches from the wall. The foot rollers are a huge improvement and the sensor is great when the foot device retracts. Also, this chair is quiet and has 9 auto programs and I have tried all of them. They are all unique in their own way. 3-D Rollers is an upgrade from my 2-D rollers and you will notice the difference. The neck and shoulder auto program almost sent me into another dimension. I will say that Osaki makes a solid chair and they stand behind their product and they are always willing to help you. Great chair!

Odpowiedź od The Modern Back
Tom and everyone at the Modern Back…
Tom and everyone at the Modern Back were awesome to work with , they took time to show me the different models and I chose the Daiwa Supreme hybrid massage chair . This is an incredible chair and does everything and more than I expected , quite a classy look also ! Looking forward to many years of relaxation pleasure from this excellent chair , thanks , Jeff M

Odpowiedź od The Modern Back
This chair is amazing
This chair is amazing! I bought for my wife’s push gift and she enjoys it every chance she gets. Even our family members who come visit love this massage chair! Thank you for creating such a great quality chair!

Odpowiedź od The Modern Back
Good pricing
Good pricing, great service, and very fast delivery. Highly recommend.

Odpowiedź od The Modern Back

Odpowiedź od The Modern Back
Overall Great Experience working with you!
Overall Great Experience working with The Modern Back! Tom was able to assist me with finding the proper chair for my specific needs. I will be working with the team again for future purchases. Thank you again!

Odpowiedź od The Modern Back
Best customer service EVER!!!! Love our Chair!
Tom was so helpful and was able to answer all of our questions, and we had tons of questions! He helped us pick the perfect chair for us. Daiwa Pegasus II massage chair. So far we have had the chair for a few weeks and love it! Scheduling delivery was easy and flexible. The delivery people were GREAT! I would highly recommend The Modern Back and Tom Walls. Best customer service EVER!!!!
On the chair, we love the calf rollers and foot massage as well as all of the other programs and full body. Great 3D and deep settings: gets into the muscles without feeling painful or robotic like some other chairs.
Very Happy!!!

Odpowiedź od The Modern Back
Doświadczenie Trustpilot
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