Don't fall for this service, they are scammers and withdraw money from your card automatically.

Resolved and refunded quickly.

I'm trying to access my courses but they won't let me access the courses without giving a positive review.

My husband and I have never heard of this company. Yet his credit card (which I use only to purchase our groceries) was charged monthly fees since December 2025.!(4 times now). He's not into beauty, and I don't even wear makeup and feel its a waste of my time and money on such things. We can't find any email records of a subscription, which makes sense because both of us are not interested. We don't know how they got a hold of the card info but we blocked them ad will ask for a refund immediately. I believe this is a SCAM.

Love the app! And love the customer service! You guys met my needs and took care of it! I really appreciate it! Thank you!

Helped me a lot! Very understanding

MaxBeautyTeam est très professionnel car ils m'ont rembourse de suite, l'abonnement que je n'avais pas du tout souscrit.... Je les remercie du fond de mon cœur ❤️ de la France 🇨🇵 et extrêmement gentils et d'une rapidité incroyable.
Merci MaxBeautyTeam de vôtre gentillesse.
Cordialement.
Madame LEMEE Valérie
De la France 🇨🇵

I find it very frustrating and misleading when companies promise something e.g a skincare routine on their YouTube Ads that would work
For your skin and tailored skin care products . You spend a very long time filling the various questionnaires only to receive nothing at the end - just a subscription plan! !!! Be upfront about your subscription plan instead of getting people to onboard and spend time for a free assessment as opposed to something they didn’t sign up
For. It would be better for you too as for me the trust is not there anymore and don’t want to try your service.

Thank you for handling the request quickly and with so much information!

This service is very frustrating. They do not warn you when the trial period is about to end, so the charge happens without any reminder. It is also impossible to cancel the subscription in the app, you have to write to support and wait for a response. The problem is that they usually reply only after the payment has already gone through. After that, they continue sending extremely long messages, trying to push their services again. This feels very manipulative and inconvenient for users.

Rachel from Max Beauty support was exceptional in helping me. She was patient, kind, informative and professional. She answered all my questions in the most timely manner and put me completely at ease. It was a joy to work with her. Thank you and I LOVE your courses❤️

I´m really happy with the app, i can see lots of improvement in my face, after having using the fascia program for two months. I also had an issue trying to login from my computer and they so kindly and super fast supported me and fixed the issue.

The videos helped understand the information

Everything about this company speaks peace. From the awesome videos to the very informative daily sessions, I have thoroughly enjoyed using this app. I recently interacted with a member from the team via email and there was so much understanding and warmth to the message! I felt heard and respected.

Max beauty were very considerate and understanding when I sent my request and dealt with it within minutes, and resolved the situation there and then, the team are extremely supportive and helpful and professional in all matters relating to my request and would like to thank them wth genuine sincerity
Thank you again Arthur
Sinead

Great customer service!
Thank you Rachel!

I’m very happy with the way customer service solved my problem. I had an issue with my account at they were 100% helpful and fast!
Shows how important customers are to this company!
Thank you
Ana

Good experience

The support team was beyond helpful! I completely forgot to cancel my subscription, but they responded to my email within 5 minutes and processed my refund straight away. I’m more than happy with their service — such a smooth and stress-free experience. Highly recommend!