The Luxury Bed Company Recenzje 

Amazing quality, delivery was amazing they were very polite and we was very impressed with how quickly they put it together!

From start to finish we had lots of support and a lot of communication

Excellent Customer Service.
Excellent quality.
Prompt delivery service

Fantastic service from point of order with excellent communication throughout. Delivery was well communicated on time and the team were friendly throughout.

Unbelievable service.
Was in and out in 10 mins
Love my bed, so happy

So pleased with our purchase delivery and installation of the beds yesterday lovely young man very helpful and polite thank you so much for coming all the way from Leeds.

Callum was so helpful with the order process, showing the different options available . There was no hard sell he made us very comfortable from entering the showroom to leaving .

The best service from start to finish. Answered all questions I needed, arrived when they said they would and the bed was put together in less than an hour. The quality is also perfect and so expensive looking. Really happy with it

Excellent experience from order booking to delivery plus customer service as well as aftercare help. A complete package of professional services and excellence. I am a furniture village and DFS old customer and tried luxury bed company reluctantly due to many doubts of online shopping but my experience with them changed my perspective. The bed I bought with under storage is a class in its own with high quality material and craftsmanship. I am so happy that I made the right choice. I can highly recommend this company

I couldn’t be happier with my new bed! The quality and comfort are outstanding, and it has made such a difference already. What really stood out, though, was the staff—so professional, patient, and helpful from the moment I walked in. They made the whole experience easy and enjoyable. I would definitely recommend them to anyone looking for a new bed. X

The luxury bed company was an absolute pleasure to purchase our bed from! They were so helpful with my indecisive self and very knowledgeable! The quality of the bed is unbelievable and the delivery guys were fab! Assembled it quickly and delivery was earlier than expected !

Great service from the start.
Meg was very good with confirming the order and checking everything was correct.
Delivery was good
special mention for Callum. He was very helpful on the phone helping and guiding me with assembling the bed.

Although we love our new bed there was a few issues with it,no instructions came with it,some of the stickers were missing which showed you where the holes were underneath the fabric,one of the draws won't close properly,the back of the headboard when pushed back to the wall caused a hole in the freshly plastered wall from the top screw,which had no protection cap on it,when I spoke to a member of staff from the Darlington branch he pretty much didn't care and was very unhelpful,just said to go on line and fill a fix it form in,also the base of the bed wasn't finished to a high standard which it should of been given how expensive these beds are.

Wouldn’t use anyone else, 4th bed we’ve had arrived today and they get better every time, The Number one !

I ordered a bed frame from The Luxury Bed Company after being quoted a 12–16 week delivery timeframe at the time of purchase. That delivery window has now passed, and I still do not have the item, a confirmed shipping date, or a clear ETA.

The order has been paid in full, yet communication has steadily worsened over time. While I initially received explanations about production delays, I have not been given concrete updates. Most recently, I have received multiple empty email replies with no content, which is extremely concerning and unprofessional.

I am currently pregnant with twins and planned this purchase around my pregnancy timeline. The lack of transparency and ongoing uncertainty has caused unnecessary stress and additional challenges.

Delays can happen, but the complete lack of clear communication and accountability is unacceptable. Based on my experience, I would not recommend this company to anyone who needs reliable timelines or responsive customer service.

Amazing experience from start to finish! Helped choose the right colour of bed perfectly for the room. Will definitely use again!

We’ve had the best experience with TLBC. Starting with our first visit to the showroom where we were greeted by Callum who was very friendly and very knowledgeable, he talked us through the beds and the options. Then right through to today when we built our new Sensatori hybrid - super king bed in cream Naples 😍😍 wow is all we can say!! Everything has been brilliant from start to finish, delivery was spot on, the bed was packaged so well and it’s just been a great experience from start to finish. Thank you! Jen x

Excellent experience from start to finish. The service was outstanding with quick, responsive communication from the team. The bed itself is absolutely gorgeous, amazing quality and very comfortable , I am obsessed!! 100% recommended!

Thank you to Joe at the luxury bed company for helping me pick the most amazing luxurious bed I’m totally in love and it’s top quality

Just everything is amazing the quality the material the design such a great experience ❤️❤️thanks again Theluxuruybedcompany for making my bedroom look amazing 🤩

Absolutely exceptional experience from start to finish. I’m in love with my new bed. You can tell straight away that it’s high quality and built to last. The design is sooo nice and gives the bedroom a very luxury feel. Delivery was easy and the team were professional and careful when setting it up. I would highly recommend this company.