I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Zobacz więcej
Reakcja na opinię
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I purchased a Prada gilet from their website, after 3 days of placing the order I didn't receive any updates of dispatch confirmation. After emailing them multiple times, they finally responded, sayin... Zobacz więcej
Reakcja na opinię
Great price. Cheaper than any other site. Notified of delay in delivery with a 10 percent discount for the Inconvenience. Only downside was they sent the top without ny wrapping at all besides in the... Zobacz więcej
Reakcja na opinię
Ordered a jacket, but unfortunately not in stock. Dan very helpful and fully refunded me quickly. Also offered alternative jackets in stock. Would definitely recommend and will be back again. Very... Zobacz więcej
Do not use SCAMMERS PLEASE SOMEONE HELP ME, I WILL BE SUING THE DIRECTORS OF THE LTD COMPANY. Orders a pair of £400 shoes paid in full said I should receive within 1-3 working days it’s been nearl... Zobacz więcej
Men's and women's designer clothing, footwear and accessories.
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Absolutely brilliant service! Was abit weary of my order after looking at the reviews but my order arrived today after 3days ago of placing it! Really impressed will defiantly be ordering again. Thankyou so much!
Cr@p!!!! .. dreadful experience, really poor communication and cancelled my order after a week with absolutely no explanation why. Avoid these jokers at all cost
Brought 2 items from them, both were perfect! However had to return one item as the box it came in was damaged, and was hard getting hold of them to organise a return.
However they responded very amazingly and apologised for the damaged box and offered a discount on my next item as well as the refund.
Great service /
Item is exactly as expected
Delivery was prompt and item was very well packaged - would definitely deal with this company again. Thanks guys

Odpowiedź od The Luxurious Shop
The luxurious shop are great,
Very quick delivery my order arrived within 4 days.
My son is so pleased with his order.
Ordered a jacket, but unfortunately not in stock. Dan very helpful and fully refunded me quickly. Also offered alternative jackets in stock.
Would definitely recommend and will be back again. Very good prices too.
Thanks.
I would've given a 3 star rating purely on the basis that the communication was not clear and I felt mislead with regards to when my order would despatched. However, despite me being disappointed that my oder never arrived when I thought that it would I accepted that this was not intentional on theil sellers part. Dan did deliver on ensuring that my order was uograded for me to receive it on a Saturday and after checking with a number of sources in West end I can confirm that the Amiri Runners purchased are 100% authentic. Im very happy with my purchase (albeit slighly more expensive than ither retailers) and would be happy to buy again from this store. I read alot of reviews where people do call out bad services and products but I have to say despite the initial communication issue The Luxurious Shop have reassured me enough to know that my money was well spent and I am encouraged to use them again. Because of the way Dan reeolved the issue and my happiness with the product Im rating this experience at 5 stars

Odpowiedź od The Luxurious Shop
Always order from here and normally is good service they’ve emailed to say my items out of stock to which I’ve sent 3 emails asking to just have a refund and still no response

Odpowiedź od The Luxurious Shop
Fab service! Went above and beyond. Will definitely use again in the future.
Great product and very fast free delivery! I'll definitely be shopping with this company again!
Amazing service definitely the best online shop around, I won't go anywhere else now. Great products great price and great service.
Absolutely unreal brand / personal shopping service. There was a slight issue with stock from my original order, the guys got in contact with me straight away and offered me alternative products, discounts or refund. I chose to go with a different size in the same item. Once it arrived it was unfortunately too big, they sorted out my return free of charge and within a few days sourced my original item anyway. There customer service is second to none, the best designer company I have ever dealt with and will 100% be ordering from here first before anywhere else in the future ! Amazing !

Odpowiedź od The Luxurious Shop
Absolutely first class again, good price and super fast delivery. Always quality merch, always buy with confidence…

Odpowiedź od The Luxurious Shop
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