thelowdown.com Recenzje 

200
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of... Zobacz więcej

Oceniono na 5 z 5

During a recent and horrendous endometriosis flare up The Lowdown has provided me with knowledge, tools and rapid access treatments beyond the scope of what my GP could give me. I feel informed about... Zobacz więcej

Oceniono na 5 z 5

Dr Mel was amazing - she gave me so much information to work with, as well as detailed notes after the appointment with links to relevant reading. She's super lovely and very smart. Really recommend p... Zobacz więcej

Oceniono na 5 z 5

I've just discovered The Lowdown website - the place to go for advice on the minefield that is finding a contraception that works for your unique and changing body. I also booked a consultation with o... Zobacz więcej

Informacje dotyczące firmy

  1. Klinika zdrowia kobiet
  2. Apteka online
  3. Klinika leczenia niepłodności
  4. Portal z recenzjami

Napisane przez firmę

The Lowdown is a research platform for women’s health


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

200 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(200)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Making contraception easier to access…

Making contraception easier to access is amazing. It should be this easy, stress free, not time consuming…
Best customer service
Best way to receive contraception

Will recommend this place - especially to those who get anxious or frustrated about going to their local clinic//GP

30 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Dr Fran was absolutely amazing!

Dr Fran was absolutely amazing. She was personable and knowledgeable and made me feel completely at ease. It was such a different experience to going into a GP surgery where I have felt rushed or ignored.

Dr Fran made me feel like she really cared about helping me and took the time to explain everything to me and answer any questions.

Thank you so much!

28 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

All round great experience with Dr Fran!

Dr Fran was so helpful in providing the information I needed to make an informed choice about my contraception. She was kind, knowledgeable and made me feel heard and supported. Would thoroughly recommend a consultation with Dr Fran, as well as the resources on the lowdown website. The appointment times are really convenient too!

4 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

So helpful

Dr Fran was so helpful. Gave me a lot of insight into what may be causing my symptoms and actionable steps to fix it. She also gave me confidence to go to my GP and advocate for myself for further referral.

22 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing!

I would definitely recommend the Lowdown to anyone with questions or concerns about their contraception. There is no service like it and it’s an amazing, trustworthy source which is essential. At a time when it’s hard to get 5 minutes with a GP, when there is so much misinformation online, I really value this website and the consultation I had with Dr Melanie. She provided me with valuable info and sent helpful notes after. Thanks so much and I will be recommending the Lowdown to all my friends!

12 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

I have always loved to watch the low…

I have always loved to watch the low downs videos and posts and find it to be really amazing information!! I booked an appointment with Dr.Kathryn and it went really well I felt super comfortable, and listened too! She was very kind and gave me lots of information, different options and things to do to help me! After she sent me through all the notes on email which was handy to not forget any little details she had mentioned! I would recommend 100% to anyone who was thinking about using the lowdown and their services! Thank you ❤️

16 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

They sent me Aranka with Lucette…

They sent me Aranka with Lucette labelling over it ! Not what was advertised or what I intended to buy. Surly it’s not legal to do this ?

17 stycznia 2023
Opinia niezależna
Logo thelowdown.com

Odpowiedź od thelowdown.com

Hi Jasmine,

We’re so sorry to hear that you’ve experienced this.

As discussed in our emails, we’ve been in touch with the manufacturers of your contraceptive pill, and unfortunately they advised that some suppliers (wholesalers) are allowed to send our pharmacy brand substitutes when there are supply issues. The brand you’ve chosen is currently experiencing shortages in the UK. Because of this, one of our suppliers has repackaged some packs with a different brand, which contains the same active ingredients as the brand you ordered.

We know how important receiving the correct brand is, and we are working round the clock with our pharmacy to change suppliers to ensure that this doesn't happen again.

We have refunded you in-full for your order and we are looking to dispatch a new order with the brand you ordered as soon as possible. We will update you as soon as we can. Again, we are so sorry again for the frustrating service. We really hope we can make it up to you!

Oceniono na 5 z 5

Fabulous helpful service

Fabulous helpful service, takes the worry out of having to go to the doctor each time you need a new prescription, and quick delivery, highly recommend using thelowdown.

6 stycznia 2023
Opinia niezależna
Oceniono na 4 z 5

Rectified their mistake

I previously left a review after receiving the wrong pills with stickers over them with the names of the pill I should’ve received. I complained to the company and they rectified this for me refunding me and by sending the correct pill via next day delivery. Initial mistake was very poor but great customer service in resolving my issue.

17 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Knowledgable, supportive, empowering!

After a PCOS diagnosis I turned to the Lowdown for more information about the condition, particularly in relation to fertility. I had a 1:1 consultation with Dr Becky which was absolutely fantastic. She was knowledgable, caring and supportive, talking me through treatment options for fertility, and other relevant symptoms. She also signposted me to other organisations working hard to understand more about PCOS. I felt totally empowered by the whole experience. During the consultation Dr Becky took notes which she then uploaded to my profile on the Lowdown. This was incredibly helpful and I have referred to the notes numerous times since. I’ve also been able to use the information when speaking with my GP about treatment options and referrals. I would highly recommend the Lowdown, if you’ve got a question - book a consultation!

19 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Can’t thank the lowdown enough

Can’t thank the lowdown enough! saved me this month !! Best customer service I’ve dealt with for a while, fast delivery, and a very knowledgeable team working hard even on weekends. I am one very happy customer :)

17 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Such a vital service! Can’t fault the help and encouragement from the Lowdown’s GPs :)

The concept of the Lowdown is truly incredible. Not only does it provide people with comprehensive, honest, and extremely valuable advice, but it also sends us in the right direction so we can make the best decisions for our bodies and needs.
The execution is just as good - super easy to navigate, classy interface with an excellent user experience, as well as clear options.
I have PMDD and I chose to have an online appointment with one of the Lowdown’s very experienced and knowledgeable doctors. I chose Dr Mel Hall for her experience in menstrual issues and PMS/PMDD. She talked me through my options in such a non-judgemental yet encouraging way, and I left the appointment feeling super empowered.
I have now been prescribed with Yaz (Eloine in the UK), which is one of the first-line treatments for PMDD. I’ll be starting continuous contraceptive therapy soon, and hopefully banishing PMDD for good - along with my periods!
Cannot fault this service. I’m so glad to have found it :))

3 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service.

Punctual appointment with a very knowledgeable and understanding professional. Felt she acknowledged and identified my symptoms giving me confidence in her recommendations for treatments. Very clear written follow up plan. Thoroughly recommend The Lowdown!

12 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Wonderful service

Had a virtual video appointment with Dr Fran, she was incredible. I felt really listened to and affirmed, was great to have my pain taken seriously. Dr Fran gave me lots of options to pursue and really clear notes from our appointment.

27 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent platform for women!

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of advice and other forms of contraception is available. It feels like a womens clinic, just online. I had an issue once where I only received 3 months instead of 6 months and they rectified and posted out the remaining packs the next day. Couldn’t fault them.

7 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great value for impartial advice

Approachable, friendly and professional doctor who took the time to really listen and suggest multiple solutions to my query about contraception. Dr Fran really appears to be passionate about helping others and was the first to take my concerns about depression and the pill in an understanding, non judgemental way. This concern has been dismissed or even openly disputed in the past by other doctors. By the end of the session, I had a handful of options and felt empowered to act, while most of the time when I speak to my GP I feel more confused and unsire what to do. After the appointment, I also received a copy of the notes Dr Fran took during the consultation and links to useful materials. I'm privileged to be able to pay £37 for this kind of service, which is affordable to me but not necessarily at everyone's reach. I would thoroughly recommend investing this money in this service if you want professional, impartial and kind advice!

Finally, non related to the actual appointment - the user experience on the website was also great. Intuitive and easy to use, with the possibility to choose an appointment even on the same day.

3 grudnia 2022
Opinia niezależna

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