The socks are of fine quality, and the design is nice. HOWEVER, I bought an annual subscription to socks and received only the first 3 pairs, with nothing for the rest of the year. I've contacted them... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very quick delivery despite being sent from overseas. Bought 6 pair and they are all outstanding in every way; colors are bright yet not overwhelming, material is soft, themes are fun and prompt peopl... Zobacz więcej
I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... Zobacz więcej
My grandson was thrilled to get these rowing socks! He is a graduating high-school senior and a National Champion rower, too! He is going to college and will continue rowing for his university. He sa... Zobacz więcej
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O The London Sock Exchange
Napisane przez firmę
We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
Brilliant socks, sustainably made.
Napisane przez firmę
- We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.
Dane kontaktowe
Zjednoczone Królestwo
- hello@thelondonsockexchange.net
- thelondonsockexchange.net
Our bestselling socks
4,5
Doskonała
826 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The London Sock Exchange
We're really sorry to hear your order never arrived – two months is far too long and we completely understand your frustration.
We can't see any email or messages regarding this order, so we haven't yet had the chance to look into this for you. We'd love to get this sorted as quickly as possible – please email us at hello@thelondonsockexchange.net with your order number and we'll treat it as a priority.
We hope to hear from you soon!
— The London Sock Exchange
I absolutely love my new socks
I absolutely love my new socks. I have ordered a spare pair of one of them. They are soft and fit great.
6 kwietnia 2026
Ordered 2 pairs of socks which have not…
Ordered 2 pairs of socks which have not arrived and I'm not able to track. I've emailed several times and the company hasn't bothered to reply which is really disappoiting. Hope they will do the right thing and refund me.
UPDATE:
The company has been in touch to organise a refund and good will gesture as an apology which is appreciated.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od The London Sock Exchange
We're really sorry to hear this, and we completely understand your frustration – not receiving your order is the last thing we'd ever want for a customer, and we'd never ignore an email.
We'd love to resolve this for you straight away, but as Trustpilot only shows us your initials we're unfortunately unable to locate your order or trace any correspondence from our end.
Could you please email us directly at hello@thelondonsockexchange.net with your order number? You can also DM us on Instagram, if that suits you better. Either way we'll treat it as a priority and make sure you're fully taken care of – whether that's tracking down your parcel, shipping a replacement, or arranging a full refund.
We're sorry again and really hope to hear from you soon.
— The London Sock Exchange
The quality
The quality, fit, and comfort of the socks is always excellent. And service - including shipping from the UK - is likewise high quality.
6 kwietnia 2026
The socks are lovely quality
The socks are lovely quality, they came in a nice presentation box, nice touch as they were a gift.l and arrived promptly.
My husband loves them 😊
2 kwietnia 2026
Really Happy!
Purchased socks as Christmas gifts for rowing coaches & my sons who row. Felt as though they were pricey but when they arrived I realised why - they are excellent quality with a very luxurious feel to them. Boxed beautifully - would be good if there was an option at checkout for them to be boxed individually as it would have been nice to gift them in this way. Swift dispatch & delivery. Overall really happy.
12 grudnia 2025
Funky socks, great quality
What a fantastic selection of great quality socks, I’ve bought them for presents and will be buying more!
30 marca 2026
FANTASTIC & WITTY COMPANY
Great quality of product, fast & efficient delivery. Not to mention the witty packaging. My friend loved the present. Thank you 😊
29 marca 2026
Top doesn't stay up
Great design socks. Really comfy. HOWEVER They beed to be stitched at the top of the sock. The top doesn’t stay together when you wash it. Really annoying.
1 lutego 2026
Opinia niezależna
Odpowiedź od The London Sock Exchange
Thanks so much for the kind words about the design and comfort of the socks — we’re really glad you’re enjoying them.
What you’ve described at the top of the sock definitely isn’t how they should be, and it sounds like a fault rather than normal wear. We’d really like the chance to put this right.
Please email us at hello@thelondonsockexchange.net with your order number and, if possible, a couple of photos, and we’ll arrange a replacement pair straight away.
Thank you!
Incredible Products and Services
London Sock Exchange produce high quality products, package them in quality boxes and ship in a timely fashion - all you can ask for!
17 marca 2026
Nice product
Nice product. Good quality. And very nicely packaged in a box with tissue paper nice to receive or gifted as a present.
24 marca 2026
Great product!!
16 marca 2026
The ordering process was simple.
16 marca 2026
Didn’t like them at all.
Didn’t like the materials used colours and designs were unimpressive. Couldn’t be compared with Thomas Pink which were great.
20 marca 2026
Odpowiedź od The London Sock Exchange
Hi there,
We’re sorry to hear the socks weren’t to your taste. We understand that preferences around materials, colours, and designs are very personal, and it’s disappointing when something doesn’t meet expectations.
Our socks are designed with a focus on detailed patterns and premium organic cotton blends, which can differ in style and feel from other brands. That said, we appreciate you taking the time to share your feedback.
If you’d like to discuss this further or explore alternatives, please feel free to contact us at hello@thelondonsockexchange.net – we’re always happy to help!
Doświadczenie Trustpilot
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