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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These guys are great! I ordered a large dinner for my 2 nephews who drove me crazy with changing delivery address and dates - The Lobster Guy accommodated all of my changes and delived an amazing mea... Zobacz więcej

Oceniono na 1 z 5

Ordered lobster and clams to arrive on our anniversary but never arrived. Called lobster guy and they said it was fedx issue. They showed up the next afternoon and 3 of 6 lobsters were dead and 1/2 th... Zobacz więcej

Oceniono na 5 z 5

I ordered 4 1.75lb and 2 2lb lobsters. Shipped to Idaho next day on time. All lobsters were alive and kicking plus overweight!!! Yummy 😋 highly recommend!!! Plus interestingly cheaper th... Zobacz więcej

Oceniono na 5 z 5

We’ve been LobsterGuy customers for seversl years now, as we were for this New Year feast to kick off the new decade. And for a good delicious reason. LobsterGuy’s always pleasant, efficient and compl... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca produktów spożywczych
  2. Sklep rybny
  3. Targ rybny
  4. Hurtownia owoców morza

Informacje przekazane przez różne źródła zewnętrzne

The Finest Live Maine Lobsters,lobster clambakes, Lobster tails,maine lobster meat,complete lobster dinners, Award winning clam chowders & bisques along with fresh oysters and shellfish and other awesome New England Seafoods all shipped Direct from the...


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

49 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(49)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

These guys are great

These guys are great! I ordered a large dinner for my 2 nephews who drove me crazy with changing delivery address and dates - The Lobster Guy accommodated all of my changes and delived an amazing meal!!!!!

13 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I ordered 4 1.75lb and 2 2lb lobsters.

I ordered 4 1.75lb and 2 2lb lobsters.

Shipped to Idaho next day on time.

All lobsters were alive and kicking plus overweight!!!

Yummy 😋 highly recommend!!!

Plus interestingly cheaper that the lobster companies in Maine even though they are shipped from Rhode Island!

22 maja 2026
Opinia niezależna
Oceniono na 5 z 5

great experience

customer service was great, we got 2 3lb lobsters, the packaging was very professional and the lobsters were great. we will definitely be ordering from them again.

8 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Humans wanted for transfer and then to be boiled

Please stop animal cruelty by sending LIVE LOBSTERS to people! First of all they suffer on the trip to your buyers and then to have them boiled alive. How would you like to be shipped across the country in a small box with your friends who may or may not die on the way and then to be BOILED ALIVE with your friends.... STOP THE CRUELTY!!!

23 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

$58 + $15 insurance just to ship 2 live…

$58 + $15 insurance just to ship 2 live lobsters?? They're in RI and I'm only over in NY. I'd be paying just as much in shipping as I would for the lobsters. I can't justify that. I've shipped packages to China for half that price. I was about to purchase but after seeing all the negative reviews about their customer service and shipping issues I'm going to sell the gift certificates I was given for this shop. Fortunately, we have a Wegman's location in our town where they get live lobsters shipped from Maine in what sounds like a more timely fashion than "The Lobster Guy" can ship them out. We're going to get our Valentine's meal there.

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I have ordered twice great experience both times

I have ordered twice and both times the lobster was delivered on time and still frozen solid. We added a filet and it was delicious and I'm not a steak person. I would recommend if you want something at Christmas time order a month in advance. 5 stars for the quality and delivery.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

3 two pound lobsters

We had steamers and 3 two pound lobsters. They had frozen cold packs and lobsters were still alive after 2 days travel. I would definitely use them again. Our second successful Christmas eve splurge here in New Mexico.

24 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

This place doesn't honor shipping dates they promise to deliver before holidays …

Copy an email I got back from the guy when my food didn't arrive by Thanksgiving. He never offered to provide a discount after failing to deliver. Product was 4 days late- that's not a fedex problem. The man seems irritated that I even questioned his shipping time which didn't happen until 4 days after I ordered.

Scott,
I'm trying to get you your box for tomorrow dinner, that is our goal here....
I am not Oswald and I didn't shoot Kennedy and again, we ALL trust Fed Ex to get the job done....
We have over 150 packages that DID NOT LEAVE MEMPHIS last night and they are NOT TELLING anyone why..and yes this SUCKS!, ours along with 15,000 packages including medical items, beef, seafood you name it and it got stuck there....all of that did not move onto their flights... there are no "logistics and contingencies" for a delay of 15,000 packages and I don't have a crystal ball here either....
We are trying to get you your box one way or another to you today, we are ALL victims of the Fed Ex issues today me you and 15, 000 other customers.
Periship is trying to get this done for you as we are also.
regards, Tim

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Hero of the Year—Thanks to the Lobster Guy!



My relatives lived on Cape Cod for over 50 years before moving to Arizona, so to say they know seafood would be an understatement. Three days ago, I ordered the “Clambake in a Can” for two, which ended up feeding three of them!

For the past two hours, all I’ve heard is how incredible the food was. They couldn’t stop talking about it—everything was fresh, perfectly prepared, and so easy to make.

Thank you, Lobster Guy, for making me hero of the year!

—Jim, Chatham, MA

9 października 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM ALERT! DONT TRUST

Ordered lobster and clams to arrive on our anniversary but never arrived. Called lobster guy and they said it was fedx issue. They showed up the next afternoon and 3 of 6 lobsters were dead and 1/2 the clams were smashed! We were leaving town so has to give to neighbors. 1 other lobster died that afternoon before they could cook. Left several messages for lobster guy but no return call. Absolute BS. So not trust these guys. There are several other legit seafood shippers!

4 września 2025
Opinia niezależna
Oceniono na 1 z 5

Buyer BEWARE don't get scammed by the Lobster Guy

It was my wife's birthday, and she requested lobster for dinner and we invited another couple to join us. I ordered (4) 12-14 oz frozen lobster tails and right out of the box they didn't appear fresh they had a yellowish hue which was a bit concerning. They smelled okay so we steamed them up and served. They were so SALTY that no one could stomach even one bite they were that BAD!!! I contacted their customer service and was told that would never happen, so essentially calling me a liar. They got me for over $200 with no offers to make this right. This was my first and last order from the Lobster guy. We should have stuck with Maine Lobster Now that company has never disappointed. If you are one of the many disgruntled customers, you should contact the bank which issued your credit card. Tell them you received a product that was not edible and dispute the charge. BUYER BEWARE, do not do business with this company.

3 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

The Lobster Guy cares about his customers

After a disappointing experience that led me to leave a negative review,I was contacted by the owner. I am happy to say that he took my concerns seriously and offered to rectify the situation. I appreciate the response and willingness to make things right. Their follow-up has improved my opinion of the owner and company.

29 maja 2025
Opinia niezależna
Oceniono na 5 z 5

An answer to a search

I have trouble getting good live lobsters at a decent price this time of year in Maryland for my daughter's birthday. Lobster guy was an answer to long searching. Great lobsters, great shipping and packing and a reasonable price. Thank you

10 maja 2025
Opinia niezależna
Oceniono na 2 z 5

Partially thawed

I received order today stayed home so I could open it immediately unfortunately order was partially thawed so I called and the girl told me I could refreeze it. I’ll find out when I do make them. If ordering from lobster guy make sure you asked for extra ice packs. I hope all goes well for me. Reorder 4 lobster tails from another company got great service all tails came in frozen solid. Will order from second company from now on.

27 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

This company is stating that they are…

This company is stating that they are selling u-15 shrimp Gulf of Mexico USA caught. They are actually 16-20 ct. They are a Mexican product from an unknown location. I have done business with this company in the past. Never again, the owner said that 85 shrimp per 5 lb. block is acceptable. Really! Maybe in Mexico.

28 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

ALMOST got everything, but left out a major item

The company did a very nice job on delivering MOST of what we ordered to my father for his 82nd birthday. He said the lobster was very good! Unfortunately they didn't include the cake we had ordered, which was a major disappointment, as that was the only cake we had planned for his birthday. We wrote to the company, and while they refunded us for the cake, we felt that was not adequate. We had hoped they would send something else to my father, even if it was a logo shirt or something advertising them, because he missed out on the cake and the birthday was not as fun as it should have been. They offered to include a slice of cake next time we order, but again, we felt this was inadequate for the situation.

11 kwietnia 2025
Opinia niezależna

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