Bought three (Eurotech) lights as 'Outdoor sensor lights'. Turns out, that the sensor unit has to be bought separately, AND they don't have the sensor unit in stock. So I've bought three lights as s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased lights from the New Zealand on line shop. At no stage was I made aware that the items are shipped from Australia and that you would be required to pay NZ customs. This has cost an addit... Zobacz więcej
The product suits our home perfectly. The courier who delivered was rough - some parts were missing from the spike kit. Customer service went above and beyond, sending not only the missing parts but a... Zobacz więcej
Really happy with the Sentry Solar LED Coach Post Light. It looks great in the garden and was really easy to install. Great quality for the price, will be buying more in the future.
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The Lighting Outlet is a lighting superstore located in the Eastern Suburbs of Sydney. We stock the widest range of lighting products under one roof.
Dane kontaktowe
Beauchamp Road 133-137, 2036, Matraville, Australia
- thelightingoutlet.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
PEACE OF MIND FOR FRAGILE DELIVERIES
I needed a replacement glass for a ceiling fan - my online search led me to The Lighting Outlet. The order process was easy and the delivery went off without a hitch. The fragile glass was securely packaged and I had peace of mind with shipping protection. Thank you Lighting Outlet.
Accurate product description and fast…
Accurate product description and fast dispatch of order. Competitively priced. Will order again from this comoany
Excellent prices and great service
Excellent prices and great service. The garden lights we recevied are fantastic and we received these quickly after ordering.
Garage light
Well described light,met my expectations.
Arrive in flash.
Thanks
Cowboys deceiving New Zealanders:lightingoutlet.co.nz is…
In my opinion lightingoutlet.co.nz is deceptive in marketing their offerings. This is a Australian based online company with no New Zealand presence. I wanted to swap out / upgrade ceiling fans and was told initially that they do not accept returns. I asked about their published "the lighting outlet - fast shipping and 30 day returns" I was then told they would consider giving a "store credit" once they had received goods back at Australian site. (quote for this $700 dollars) I believe lighting outlet intentionally misleads, and would like others to avoid this. This experience reminds me of the importance of buying local for support and customer service- even though I thought I was doing this. Would not recommend them and suspect they have upset others when noting the Trustpilot ratings. (Albeit a bit late.)
No returns, credit or exchanges
Be aware that this company does not offer returns, credits or exchanges. The Lighting Outlet NZ
Very Happy
Very Happy, quality product, packaged with care, lowest price I could find it and arrived quickly.
Happily, recommend to anyone and will use again.
Cheers.
looking for Solar lights
Have been looking for Solar lights for garage and found these on the internet. They work really well, the sensor turns on as you approach as stated. everything that I wished for. Highly reccomend
BAD return policy & Refund refuse
BAD return policy!
As I didn't see the product in real. When it arrived it was not as I expected so I requested a return and they refused to give a refund.
Be careful before purchase!
Beautiful lamp
Beautiful lamp, reasonably priced and all round positive experience. No issues at all and would totally recommend and purchase from again
Great service
I found this company/product online and had some questions, so called them. Staff were responsive and helpful, and gave me all the information I needed. The purchase and delivery process was excellent, like clockwork, so great experience over all. I will be a returning customer. Thanks all.
Lovely pendant lights!
I had been looking for 4 pendant lights for the hallway & finally found something pretty on the lighting outlet. The price was very good & they arrived quickly & well packed. They look great. Would absolutely purchase again. Thank you.
Have been enquiring about some of their…
Have been enquiring about some of their solar lights. They dont even know their own stock or part numbers! Dodge!
Fraudulent website selling secondhand…
Fraudulent website selling secondhand goods. Will not reply to straightforward questions and continue to send faulty products. Would give a half star review if I could, stay away.
Great product and fast delivery
Great product and fast delivery. No issues whatsoever with the product or my shopping experience.
Will not exchange faulty item
I am in a back and forth with this establishment about swapping a $60 light fitting that came out of its box faulty and my electrician cannot install. I have bought many items from them without issue but this business model that they have adopted of trying to fob you off and refusing to exchange is as dodgy and unprofessional as can be. I will be taking this complaint to Fair Trade on principle.
Negative feedback for Ventair Airbus Silver exhaust fan.
(I posted negative feedback on there site and it was never shown). I bought a silver fan, I got a dark grey one that matches nothing in any bathroom so I contacted them (with photo's). long story short They called it "change of mind", it cost me $38 to send back and I got in store credit that expires in 6 months, also there white ones are $50 more expensive.
No NZ stock
Website makes this out to be a company with stock in NZ, however everything was shipped from Australia, 6 weeks later nothing has arrived and customer services have washed their hands. Would never buy or recommend this company
paid on the 1st June, no reply, no update 25th
Ordered and paid on the 1st June, as today the 25th, not contact regarding any delay or anything
Ignored my emails, had to call the number, lady was helpful but seems the internal communication is a problem, companies website states "fast delivery" 9 days to get a tracking number, parcel is being held with MPI for a specific reason
Website is misleading, they are not possessional.
I would give them a lower score if possible, 1 is far too generous
Rather $#@! In my hands and clap, happily, than use this pathetic excuse of a business
The Lighting Outlet's service is terrible.
My experience with The Lighting Outlet NZ was terrible; my order shipped late and was not the correct order. I contacted them and they didn't apologize, refused to process a refund, refused to process a return (in fact, they said, in writing 'we don't offer returns or refunds for NZ customers'!). When they finally agreed to send the missing parts I'd paid for weeks before, it was held up. Still haven't received the parts. It's taken so long without getting what we ordered that I've had to buy a replacement unit locally. Just awful service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








