Fantastic Customer Service. Around 6 months after buying some led candle bulbs from The Led Specialist,one of the bulbs started to flash. I contacted the Led Specialist and Martin sent me a new bulb... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
fantastic service and support. dealt with post purchase issues quickly and without any trouble so I feel confident buying from them in the future. Martin and David have both been brilliant Irfan
Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... Zobacz więcej
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Dane kontaktowe
121 Loverock Road, RG30 1DZ, Reading, Zjednoczone Królestwo
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast delivery!
Great prices, great customer service
Great prices, item promptly delivered. Unfortunately the item arrived broken (Royal Mail fault) but the LED specialist sorted the issue very quickly. Will definitely use again. 👍
Good choice of led bulbs
Good choice of led bulbs and the adaptors were in stock too. They arrived very promptly
Outstanding Support
Outstanding support from Andrew who helped me find a match for some ten year old leds previously installed in my home.
Product as described
Product as described, order fulfilled within 48 hours at an excellent price. I couldn’t have asked for more.
I'd bought a new light fitting from…
I'd bought a new light fitting from argos and was confused by the LED bulb sizes....I had no clue. Consequently I bought what I thought was correct from Tesco ...wrong. Light given out wouldn't light a shed up.
Did a search online for help and first 2 places offered little or no help. Sent the same email to "TheTheLEDspecialist" and got a reply within half an hour. Andrew suggested that I'd probably got the maximum wattage wrong and asked for the product barcode.
I duly sent this in and the following morning I got a comprehensive email giving the product details spec of bulbs and 3 recommendations for bulbs near to the Halogen size I'd previously had.
I ordered the brightest one and they came next day. Light was perfect but my partner decided she'd prefer the softer light.
I got back to "TheLEDspecialist" and told Matthew this time what I'd like to do and he sorted the new bulbs, sent out the invoices and said once I get the new bulbs just return the first set in all original packaging with the invoice and they'll refund my payment.
Can't fault the service, the information and the people who I dealt with here. If only all businesses were run like this. If they are this good at selling just 3 bulbs then I can't even imagine how good they are at a full lighting package. Just a fantastic experience and I can't thank them enough or praise the service. They are now my one stop shop for anything LED and lighting.
My advice is don't bother with anywhere else, use these guys and I promise you won't be disappointed. Well worth 100 stars let alone 5. Thank you.
LED lamp
Needed a special led lamp quickly. Paid a bit extra for 24 hours delivery. Lamps are a bit expensive but they’re not easy to get hold of so the service is quick & efficient
Bright and functional
Bright and functional. Don't notice the difference between this and old halogen lighting.
Dealing with David was easy
Dealing with David was easy, professional and always helpful
website keeps emptying my basket and…
Website keeps emptying my basket and does not remember settings for inc/ex VAT.
That said they have a good range of bulbs that you won't get in many places.
SCAMMERS. Do NOT use this company.
SCAMMERS. Do NOT use this company.
Ordered a product, no confirmation was sent. Waited over a week and no communication. Had to contact them myself. Was then told they were listing and selling a product on their website which they didn't actually have. Was told they would rectify it and remove the product from the website – which never got removed. Was promised they would keep in touch and let me know the following week with an update of when they would expect the product in, while still keeping my money, but they never contacted me.

Odpowiedź od The Led Specialist
Really knowledgeable about their products
They know everything about their products and what you might need. They also go above and beyond to send the right product at the right price to you.
Apologies for poor review of incorrect company.
Apologies for review attributed to yourselves. It has been listed,as you point out to incorrect company. It should have gone to led bulbs as previous reviews.
Sorry again for this. I have reviewed as 5 stars for the professional way you have dealt with my incorrect review. Phil

Odpowiedź od The Led Specialist
Doświadczenie Trustpilot
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