The Knights Vault Recenzje 

613
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Zobacz więcej

Oceniono na 5 z 5

I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Zobacz więcej

Oceniono na 5 z 5

Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Zobacz więcej

Oceniono na 5 z 5

It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z upominkami
  2. Sklep kolekcjonerski

Napisane przez firmę

At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

613 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(613)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 70

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Anduril sword

The sword feels and looks great, the time delay was not good, but the free gift was an excellent gesture.

6 sierpnia 2025
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Odpowiedź od The Knights Vault

Thanks for your patience, Gavin! Glad you’re happy with the sword, and we're pleased the gift was appreciated ⚔️

Oceniono na 5 z 5

Great!

Great communication and really considerate packaging

6 sierpnia 2025
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Odpowiedź od The Knights Vault

Thanks so much, Dillon! Glad you were happy with the communication and packaging ⚔️

Oceniono na 5 z 5

incredible customer support

Although the product I ordered arrived later than expected they gave me an additional item at no extra costs to make up for it which was a great testament to their customer service!

6 sierpnia 2025
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Odpowiedź od The Knights Vault

Thanks for your patience, Dan! Glad we could make it right, and we really appreciate your kind words about our service! ⚔️

Oceniono na 5 z 5

After a quick response from my initial…

After a quick response from my initial email, the way was made clear for us to order the embroidery we wanted. Thanks for such great attention!

24 lipca 2025
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Odpowiedź od The Knights Vault

Thank you so much for the 5 stars, Michael! ⚔️

Oceniono na 5 z 5

A company that looks after its customers

I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!

The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

18 lipca 2025
Opinia niezależna
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Odpowiedź od The Knights Vault

Thank you for your review, Matt! ⚔️ We really appreciate your patience & understanding, we're happy the sword arrived safely! Hope your brother loved it, and would love to help you find something for yourself when the time comes!

Oceniono na 5 z 5

Easy web order

Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

18 lipca 2025
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Odpowiedź od The Knights Vault

Thanks so much, David! I'm glad you found the ordering process easy and that everything got to you quickly ⚔️

Oceniono na 5 z 5

Arwen's Necklace

Great piece and quick delivery. Very happy with it

19 lipca 2025
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Odpowiedź od The Knights Vault

Thanks so much, Anthony! Really glad you are happy with the piece and the quick delivery ⚔️

Oceniono na 5 z 5

I cannot thank you guys enough…

I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10

Thank you again! -Katrina

16 maja 2025
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Odpowiedź od The Knights Vault

Thank you so much for your kind words, Katrina! We’re so happy your sword arrived on time and that we could help make your wedding day even more special. It was our pleasure to assist you, and we’re grateful for your patience and understanding throughout the process! ⚔️
Wishing you all the best in your new chapter, and we can’t wait to see your TikTok post!

Oceniono na 5 z 5

Mark Lehto

Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

25 maja 2025
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Odpowiedź od The Knights Vault

Thank you, Micque! ⚔️

Oceniono na 5 z 5

Excellent customer service

Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

28 maja 2025
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Odpowiedź od The Knights Vault

Thank you for your kind words, Sara! We’re glad we could resolve the delay quickly and that you’re happy with your order. Appreciate your support! ⚔️

Oceniono na 5 z 5

We stopped at this store while visiting…

We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

28 maja 2025
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Odpowiedź od The Knights Vault

Thank you, Amanda! We’re so glad you enjoyed your visit and chose to order from us again. Thanks for your kind words, we hope your husband loves his birthday gift! ⚔️

Oceniono na 5 z 5

I bought a sword

I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

28 maja 2025
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Odpowiedź od The Knights Vault

Thank you, Robert! Glad to hear your sword arrived quickly and in good condition. Appreciate your feedback and happy you’re pleased with the experience! ⚔️

Oceniono na 5 z 5

Outstanding!

Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

21 maja 2025
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Odpowiedź od The Knights Vault

Thank you, Ellis! We’re so happy the sword exceeded your expectations and we really appreciate your recommendation! ⚔️

Oceniono na 5 z 5

Highly recommend, excellent quality sword

This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

16 maja 2025
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Odpowiedź od The Knights Vault

Thank you for your continued support, Zoe! We’re so glad to hear you’re happy with the quality, packaging, and updates. That little gift is our way of saying thanks <3 looking forward to helping with your future orders! ⚔️

Oceniono na 1 z 5

Horrendous delivery time - 5 months!

Sword itself came exactly as described.

My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.

Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

8 maja 2025
Opinia niezależna
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Odpowiedź od The Knights Vault

Thank you for sharing your experience, Yasmin. We’re so sorry for the long wait and lack of proactive communication. We understand how frustrating this must have been, especially without any compensation for the delay. We really appreciate your patience and will use your feedback to improve our service going forward. If there’s anything we can do to make this right, please don’t hesitate to reach out ⚔️

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