Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Zobacz więcej
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Zobacz więcej
It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Dane kontaktowe
102 West Bow, EH1 2HH, Edinburgh, Zjednoczone Królestwo
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Anduril sword
The sword feels and looks great, the time delay was not good, but the free gift was an excellent gesture.

Odpowiedź od The Knights Vault

Odpowiedź od The Knights Vault
incredible customer support
Although the product I ordered arrived later than expected they gave me an additional item at no extra costs to make up for it which was a great testament to their customer service!

Odpowiedź od The Knights Vault
After a quick response from my initial…
After a quick response from my initial email, the way was made clear for us to order the embroidery we wanted. Thanks for such great attention!

Odpowiedź od The Knights Vault
A company that looks after its customers
I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!
The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

Odpowiedź od The Knights Vault
Easy web order
Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

Odpowiedź od The Knights Vault

Odpowiedź od The Knights Vault
I cannot thank you guys enough…
I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10
Thank you again! -Katrina

Odpowiedź od The Knights Vault
Mark Lehto
Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

Odpowiedź od The Knights Vault
Great customer care When asked about my…
Great customer care When asked about my item also great service from the team.

Odpowiedź od The Knights Vault
Nothing is true, except the quality of this sword
Excellent replica, detailed, light, satisfying grip, perfect for cosplays and displays.
10/10
Would recommend.

Odpowiedź od The Knights Vault
Excellent customer service
Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

Odpowiedź od The Knights Vault
We stopped at this store while visiting…
We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

Odpowiedź od The Knights Vault
I bought a sword
I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

Odpowiedź od The Knights Vault
Beautiful sword and just seeing how…
Beautiful sword and just seeing how thrilled my husband when he saw it.

Odpowiedź od The Knights Vault
Outstanding!
Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

Odpowiedź od The Knights Vault
Highly recommend, excellent quality sword
This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

Odpowiedź od The Knights Vault
Wonderfully kind people here
Wonderfully kind people here. Very pleased with my purchase.

Odpowiedź od The Knights Vault
Horrendous delivery time - 5 months!
Sword itself came exactly as described.
My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.
Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

Odpowiedź od The Knights Vault
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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