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3,2
16 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 85% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The website looks good and makes the products that you think you are getting looks good, but they are nothing like the items advertised and even the stickers they put on the items are wonky. I have e-mailed the company numerous times to try and sort out a refund with no reply. If you want items that look cheap and are nothing like the pictures then this is the company for you!!!!
Absolutely loved my key rings. I had the sunflower, the colourful cat and the rose wine glass. Brilliant value for money. Will definitely order more items in future xx
Odpowiedź od Thekeyringkingdom
Hi Paula,
Thank you so much for your lovely review! We're so glad you loved your keyrings — great choices too 😊
Really pleased you felt they were good value, and we can’t wait to have you back for your next order xx
Brought several keyrings- for gifts- and found the quality and service excellent.
Super communication and I will definitely purchase again.
Odpowiedź od Thekeyringkingdom
Hi Mr Lane,
Thank you for your kind words — we’re so glad the keyrings went down well as gifts! 😊
Great to hear you were happy with both the quality and communication. We really appreciate your support and look forward to seeing you again soon!
Items arrived in good time and made good gifts for Alex, my son.
Odpowiedź od Thekeyringkingdom
Thanks so much for your order! We’re really glad your kid Alex loved his B-lend of keyrings — sounds like they made a great gift 😊”
Odpowiedź od Thekeyringkingdom
Thank you Jamie. God bless
Not impressed to order a kitkat keyring that is clearly advertised as kitkat but when it arrives it says kitkel. When contacting company wa advised nothing they can do as the photo shows kitkel. Sorry but why would anyone inspect a photo when it is falsely advertised as kitkat which is what I was led to believe I had ordered. Out of order and embarrassing when it’s a gift
Odpowiedź od Thekeyringkingdom
Hi Leanne,
We’re really sorry to hear you were disappointed with your order, especially as it was intended as a gift. We completely understand how frustrating that must have been.
Our products are novelty-style designs and not official branded items, but we appreciate that this may not have been as clear as it should have been from the listing, so we’ll take this feedback on board.
Kind regards,
Keyring Kingdom
Horrendous quality, nothing like the pictures on their website. All too good to be true!!! Bought 2 drinks can keyrings just a paper wrap around a generic can look keyring. Absolutely nothing like the photos on their website bad quality and terribly disappointing.
Odpowiedź od Thekeyringkingdom
Hi Aidan,
We’re really sorry to hear you were disappointed with your order — that’s certainly not the experience we want for our customers.
Our keyrings are novelty-style items and are individually wrapped by hand, so there can be slight differences from product images. That said, we completely understand your concerns and will take your feedback on board, especially regarding how clearly this is shown on our website.
Kind regards,
Keyring Kingdom
Do not order. Placed order, after 2 weeks having not received item I made contact and was told to wait until a certain date. Contacted again and received the same message but with amended dates. This was a gift that was not delivered for 3 weeks and therefore no longer required but no refunds offered!
Odpowiedź od Thekeyringkingdom
Hi Josh,
We’re really sorry to hear about your experience and the delay with your order, especially as it was intended as a gift — we completely understand how frustrating that must have been.
Delivery times can occasionally be affected by postal delays, but we appreciate that this doesn’t help when you’re waiting on an item for a specific occasion.
We’d really like to put this right for you — please contact us at support@thekeyringkingdom.com with your order details and we’ll review this for you and work towards a suitable resolution.
Kind regards,
Keyring Kingdom
This company came up as a Facebook advertisement and I purchased some presents for Christmas. After, I thought to check the reviews of the company - I know, I don’t normally check after I purchase. I was initially worried when I saw others say the quality was rubbish and orders took ages to dispatch or even never arrived.
I received my order yesterday. The delivery was quick and the products look good and just what I wanted from them.
Obviously, they have not been tested to see how long they last yet but I am impressed from what I have seen from them so far. Keyrings rarely last ages anyway because they get a lot of friction and wear in pockets and bags.
If you are apprehensive about making a purchase from this company, I would say give them a chance.
Odpowiedź od Thekeyringkingdom
Hi Declan,
Thank you so much for your review — we really appreciate you taking the time to share your experience.
We’re especially glad to hear your order arrived quickly and that you’re happy with the products. It’s also great of you to mention your initial concerns, as we know that can be something new customers think about.
Thanks again for giving us a chance — it really means a lot to a small business like ours.
Kind regards,
Keyring Kingdom
The quality of the keyrings are terrible they are not as described on the website, even the measurements are incorrect. Cheap and tacky, do not buy from this website.
Odpowiedź od Thekeyringkingdom
Hi Lisa,
We’re really sorry to hear you were disappointed with your order — that’s certainly not the experience we want for our customers.
We take product descriptions and sizing very seriously, so we’re concerned to hear your feedback and will review this to make sure everything is as clear and accurate as possible.
Kind regards,
Keyring Kingdom
This company’s products should come with a warning. One of the keyrings that I purchased had sharp edges. Another keyring had the sticker put on wonky. Just bad quality keyrings!! I contacted the company to arrange a return due to the products being defective but was told I’d have to pay for postage. They went in the bin. Avoid!!!
Odpowiedź od Thekeyringkingdom
Hi,
We’re really sorry to hear about your experience and the issues you’ve described — particularly regarding the quality and sharp edges, as that’s certainly not something we want any customer to receive.
We take feedback like this very seriously and will be reviewing this internally to ensure our products meet the standards we expect.
We’re also sorry to hear you felt unable to return the items — we would have liked the opportunity to inspect and resolve this properly for you.
Kind regards,
Keyring Kingdom
Really nothing like the photos. The old telephone dial is just a photo and the piano really difficult to tell what it is - just a black bit of silicone. Although cheap not even worth the price. The mic was nice but so tiny.
All going to the charity shop.
Odpowiedź od Thekeyringkingdom
Hi,
We’re really sorry to hear you were disappointed with your order — we understand how frustrating that must be, especially when the items didn’t meet your expectations.
Our keyrings are designed as small novelty items, but we appreciate that this may not always come across clearly in product images, so we’ll take your feedback on board and review how we present this.
We’re glad to hear you liked the microphone design, but we’re sorry the others weren’t as expected.
Kind regards,
Keyring Kingdom
Ordered 3 keyrings, red bull and maltesers look great, however the Coke Zero can looks nothing like the photo online. It is a silver can with a strip of red Coke Zero paper wrapped around it, the silver is showing at the top and bottom. Still reasonable for the price but wouldn’t order again
Odpowiedź od Thekeyringkingdom
Hi Scott,
Thank you for your review — we really appreciate you taking the time to share your feedback.
We’re glad to hear you were happy with the 2 designs, but we’re sorry the other keyring didn’t meet your expectations. We understand your point regarding the finish and how it appeared compared to the photos, and we’ll take this on board to improve how this is shown on our website.
Kind regards,
Keyring Kingdom
I did initially have two missing items from the order, which was the two personalised keyrings. I emailed the company, they requested a photo of what I had received and they replaced the two missing items without any trouble. Really good quality keyrings, slightly smaller than I was expecting, but still decent quality.
Odpowiedź od Thekeyringkingdom
Hi Meesha,
Thank you so much for your review — we really appreciate you taking the time to share your experience.
We’re really glad we were able to resolve the missing items quickly for you and that you’re happy with the keyrings overall.
We also appreciate your feedback regarding the size, as this helps us improve how clearly we present our products going forward.
Thanks again for your support — it really means a lot to a small business like ours.
Kind regards,
Keyring Kingdom
Brilliant gift ideas. Item was as expected. Shipping was fast. Will defo return in the future.
Odpowiedź od Thekeyringkingdom
Hi Kristian,
Thank you so much for your review — we really appreciate your support.
We’re glad to hear everything arrived quickly and was just as expected, and it’s great to know you’d return in the future.
Thanks again for choosing us!
Kind regards,
Keyring Kingdom
Ordered 6 keyrings. 3 were ok but 1 was sent incorrectly and the other 2 looked nothing like they did online. Emailed the company and didn't get a response. Save yourself time and go to Etsy and get keyrings that actually look like they do on the website.
Odpowiedź od Thekeyringkingdom
Hi,
We’re really sorry to hear about your experience, especially regarding the incorrect item and the lack of response — that’s certainly not the level of service we aim to provide.
We understand how frustrating this must have been, particularly when some items didn’t meet your expectations. Your feedback is important to us and we’ll be reviewing this internally to ensure this doesn’t happen again.
Kind regards,
Keyring Kingdom
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