The Home Of Interiors Recenzje 

62
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

4 stars. The product itself and the service from Home Interior were excellent, we've already had it installed, it's made perfectly to measure and is working flawlessly. The only reason I'm not giving... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a Laura Ashley throw -- lovely checked pattern & very soft & also priced at £10 less than some other large retailers

Reakcja na opinię

Oceniono na 5 z 5

Ordered a curtain pole fron THOI and arrived damaged and could no way be used..... i value companies who step up a gear when thjngs go wrong. Send full details via email and received a reply to reso... Zobacz więcej

Oceniono na 2 z 5

I ordered 5 roman blind kits, made to measure. On delivery I then had to buy the missing parts elsewhere ie - tapes, toggles & 4 plastic rods - which my former supplier always included. The metal weig... Zobacz więcej

Informacje dotyczące firmy

  1. Zasłony, firanki, karnisze
  2. Sklep z zasłonami
  3. Dekoracje i architektura wnętrz

Napisane przez firmę

About The Home of Interiors – Our Passion Home is such an emotive word. It conjures up feelings of warmth, love, laughter, sharing goods times with loved ones and creating memories that last a lifetime. We love feeling proud of our homes and want you to feel proud of yours too! We are passionate about the products we sell and helping you to create a home you love. Our product ranges have been carefully curated by our interior design team, offering design led products at fantastic prices suitable for all budgets & styles. Our YouTube videos give customers useful information to help make informed product choices. Our product ranges include curtains, fabrics, blinds, bedding, curtain poles, tracks, wallpapers, paint & home accessories. We also offer a bespoke made to measure curtain and roman blind making service. Our passion is evident from the moment you make contact with us! We get very excited with new builds, renovations, extensions and re-decoration projects. Please get in touch if we can help with any home interiors project. We are here to help no matter how big or small your project is. We look forward to working with you and helping you to create your sanctuary. Somewhere you are proud to call home.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

4 stars

4 stars. The product itself and the service from Home Interior were excellent, we've already had it installed, it's made perfectly to measure and is working flawlessly. The only reason I'm not giving 5 stars is the courier they use for delivery. Home Interior sends an email after purchase asking you to carefully inspect parcels on arrival, but that's not possible in practice: the courier will dump your parcel (worth over £1000 in our case) in front of your house and drive off without waiting to see if anyone is home or giving you any chance to check it first. Unsurprisingly, ours arrived damaged, the box was dented and the item inside was damaged, it looked like the courier had knocked it into something. Home Interior themselves clearly care about getting you a great product, but be aware that once it's handed to their delivery company, your parcel is left to chance.

28 sierpnia 2026
Opinia niezależna
Logo The Home Of Interiors

Odpowiedź od The Home Of Interiors

Thank you for your taking the time to leave us a review, and for your kind comments regarding the product and our service. We are very glad the product was a precise fit and is performing as it should.

We were sorry to read that your order arrived damaged. Please accept our sincere apologies for the condition it was left in and for the inconvenience this caused.

Delivery of oversized items is an area in which our options are unfortunately very limited, as only a small number of specialist national couriers will accept parcels of this length. Where handling falls short, our dedicated customer service team manages the matter in full and as promptly as possible. On this occasion I can see a new track was despatched within a day, so do hope this did minimise the inconvenience caused.

Many thanks again for your feedback and we do hope we can be of service to you again in future.

Kind regards
Grace and The Home of Interiors team.

Oceniono na 5 z 5

Bought a Laura Ashley throw -- lovely…

Bought a Laura Ashley throw -- lovely checked pattern & very soft & also priced at £10 less than some other large retailers

20 sierpnia 2026
Opinia niezależna
Logo The Home Of Interiors

Odpowiedź od The Home Of Interiors

Thank you for your lovely review. We are delighted the Laura Ashley throw has been such a good find, and we always try to offer the best value we can on the brands we stock.

We hope to be of service to you again in future.

Kind regards,

Grace and The Home of Interiors team.

Oceniono na 5 z 5

A company with integrity

I contacted House of Interiors as I was looking to upgrade part of my Roman blind system and wasn't sure what would work best.

Candice was incredibly helpful throughout and went out of her way to get the right information for me. She liaised with Barry, who took the time to speak directly with the manufacturer to make absolutely sure the advice they gave me was correct.

It turned out that what I originally wanted wasn't suitable because of the weight of my blinds, and instead of simply selling me something that wouldn't have worked, they gave me honest advice and saved me from making an expensive mistake.

That level of customer service and integrity is quite rare these days. I really appreciated the time and effort they put into helping me, and I wouldn't hesitate to recommend House of Interiors.

15 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Super fast delivery and excellent…

Super fast delivery and excellent customer service.

I ordered some Little Greene Wallpaper on Thursday eve as I had a decorator already booked for Monday or Tuesday.

I received an email at 10:30am the next morning saying my order is processed. It arrived Saturday morning.

It was also the best value and well packaged. I am also returning a spare roll for a refund.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Custmer Service

From placing my online order through to delivery, the whole engagement was brilliant. I ordered some smart plugs via the website. Needed to engage with Customer Services but the response was very quick and all my queries answered quickly and efficiently.

4 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Perfect shopping experience

I ordered some rolls neo curtain pole sets at approximately 2:30pm and received them the following day at 9:00am, not even 24 hours!

The poles, brackets and rings were all well packaged with no damage at all, and the driver was very polite and helpful.

The curtain poles are the 35mm rolls neo with Trumpet finials in chrome and they look amazing.

Sure you can buy cheap curtain poles but they will never look anywhere near as good as these.

I would definitely buy from here again, excellent service and very nice friendly staff too.

6 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered the Silent Gliss System 1280…

I ordered the Silent Gliss System 1280 Uncorded White Aluminium Curtain Track from this company. My decorator installed the rail, and while exact measurements were passed on the rail was too long, resulting in an additional hour of work to rectify the situation. The screws and plugs provided were of poor quality and the plastic brackets looked cheap. I felt a but duped, given this rail comes at a premium price. The rail itself is ok, but the brackets are a bit unsightly as the screws are very exposed. Next time I will buy the equivalent at John Lewis for a fraction of the price. I got in touch with customer service and am awaiting their response.

4 listopada 2025
Opinia niezależna
Logo The Home Of Interiors

Odpowiedź od The Home Of Interiors

Thank you for taking the time to leave us a review. Further to our conversation, we sincerely apologise that the track wasn’t cut to your exact length on this occasion. It is very rare that the tracks don’t arrive at the request length. The factory also send their sincerest apologies to you.

This is one of our best selling tracks, so we are sorry to hear you are disappointed with the quality. There are some metal smart fix brackets available should you wish to consider these in future.

We are in discussion with you via email with regards to compensating you for the inconvenience caused. We look forward to resolving this for you.

Kind regards,

Molly and The Home Of Interiors Team

Oceniono na 5 z 5

Best in class website for curtains

By far the most helpful and comprehensive website for buying anything curtains-related. I was unprepared for how complex a purchase that could be . . . we actually have a local store that I thought might be able to help, but if anything that was even more confusing. The HoI website was super clear and explanatory, we ordered with confidence and received exactly the right curtain track (AND the fiddly little accessories) to complete the job. A deserved five stars.

11 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Curtains

I have just received my custom made curtains and I’m absolutely delighted.
They arrived sooner than expected, which was a real bonus. I was kept informed at every stage.
The quality is fabulous and they even came with the hooks attached, all I had to do was attach them to the rail, so easy.
I bought the curtain rail from The Home of Interiors a few weeks before, I was really unsure which one to buy, but my request for advice and follow up questions were answered really quickly.
I couldn’t be more impressed, thank you.

11 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Two separate orders for curtain tracks

I've placed two recent orders for curtain tracks. The website is easy to use, the price competitive, the packaging high quality and the subsequent service excellent. Both orders were delivered on time and with good communication throughout. Furthermore, I forgot one item on my second order and contacted them via email - they sent a link for me to pay the difference and ensured everything arrived together.

21 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Two aborted deliveries, curtain rails cut in half.

Two aborted deliveries for curtain rails, I was told by home of interiors that they would have to cut 3 curtain rails in half as they were to long for transport but they would send jointing units so curtains would run over joint. No joining units available and in fact these rails don't have any so all the rails needed to be sent back.
Then I was told that they don't have any more rails and I could have a diffrent rail but I would have to pay them extra to have them. Take my advice don't use this company you will regret it.
Now trying to get a refund !!!

19 lipca 2025
Opinia niezależna
Logo The Home Of Interiors

Odpowiedź od The Home Of Interiors

Many thanks for taking the time to leave us a review.

Please accept our most sincere apologies for the disappointment on this occasion. I have checked the order details and it does appear that we tried multiple times to ship the 6 metre rails to you and due to the damage sustained in transit each time, we suggested sending each rail in two halves as this is much less likely to become damaged by the courier. There was a misunderstanding whereby my colleague believed a joining bridge would be included, as is the case with almost all tracks. However, since this particular track screws directly into the ceiling, a joining bridge isn't supplied and the tracks just butt together. I understand you were unhappy with the smoothness of the draw when the tracks were butted, and we were happy to accommodate a return of the rails following this.

We then offered our only other alternative for this type of track, which was a more premium product. This would have required an additional payment to cover some of the extra cost. Once you had confirmed you preferred to cancel, your full order was refunded within an hour and should appear back in your account via the original payment method shortly.

Please accept our apologies once again for the disappointment and please do get in touch if we can offer any further assistance.

Kind regards,

Grace and The Home of Interiors team.

Oceniono na 5 z 5

Very reliable and great customer service

I ordered two rolls neo curtain poles, they arrived the next day no extra shipping charge. When I opened the package the finials boxes appeared to have been opened before and in inspection they were found to be damaged. I phoned them the next day and the following morning the replacements arrived. The customer services where very pleasant, there was no quibble. I would use this company again and recommend this company.

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Completely unreliable.

Completely unreliable.. didn't keep me in the loop regarding stock issues. Made zero attempt to find me an alternative.. Just let me keep waiting for weeks on end.

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant Customer Service

Brilliant customer service. I was kept up to date with the whole purchase. Had items lost during transit due to the delivery company damaging the box. Was a pleasure to deal with Molly who had the missing items re-ordered and sent immediately. Wonderful service, will definitely buy from again.

14 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service over several…

Great customer service over several orders, including dealing with specific queries. Quality products (curtain poles, brackets, finials), well packaged, promptly delivered. Would definitely recommend

24 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Impressive customer service

Impressive customer service. My order was delayed so they rang me to ask if I wanted to wait or explore other options which they could investigate on my behalf. They provided suggestions and I picked an alternative. The whole process was wrapped up within a few hours with partial refund for lower cost alternative. Would not hesitate to use again.

12 marca 2025
Oceniono na 1 z 5

Wasteful and poor returns policy

Ordered curtain tracks from their listed length options (leaving the "exact track length required" box blank) on the understanding that it would therefore be returnable as it wasn't cut to measure, as per their returns policy.
Ended up needing to return the tracks, but they wouldn't accept, claiming all sizes are deemed made to measure (except three lengths... which aren't listed as options on the product page) citing text not included on the product page.
This seems both misleading and wasteful, as they could easily re-sell the curtain track, which will now be going in the skip.

17 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I just wanted to thank you for such an…

I just wanted to thank you for such an efficient service of a good quality product. I received it in record time and in perfect condition. There was excellent communication at every stage of the transaction and I was able to install the curtain pole easily on my own.

14 lutego 2025
Opinia niezależna

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