Unfortunately we never received our item. What was frustrating was to be told “Good news your order is on its way” only to receive a further email 2 days later saying that you were refunding our paym... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Only part of my order arrived. Contacted Home hut by e-mail to advise. Received a short sharp response from their support team telling me my order had been delivered. It took three more e-mails befor... Zobacz więcej
First time purchase. 3-5 working days delivery. Ordered in time for Mothers Day. Goods failed to arrive. Poor (nil) communication. Just got a bland email saying I would get a refund. No 'sorry'... Zobacz więcej
Never again. Dragon not delivered. Royal Mail say the parcel wasn’t actually send despite my order despatched email. Emailed 4 times. No response. Non existent customer service by phone. I won’t be or... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Home Hut are an online retailer based in Cheshire and we have been trading and expanding ever since. Everything is based in-house, which allows us to focus our passion on what we do best - providing a great range of products with the best prices and knowledgeable customer service. Our team of buyers are devoted to developing the best products at the best prices and always strive to innovate, improve and develop our product ranges. All of our products have been chosen to meet our exacting standards for quality, craftsmanship and value for money.
Dane kontaktowe
unit 42, Zone 2, CH52NU, Deeside, Zjednoczone Królestwo
- 01244951614
- info@thehomehut.uk
- thehomehut.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It is so pretty so functional and not…
It is so pretty so functional and not expensive
Still no order, and no way to contact anyone.
I placed my order on 28th October and still haven’t received it. Tried contacting the company several times — got told to email within “working hours,” which is ridiculous. I did that and heard nothing back. You can’t call them because the phone line just tells you to email. Completely stuck in a loop and no sign of my order. Really poor service and very frustrating experience.
Great service
I was pleased the delivery was fast, the product is good quality and will be a great gift.
product is great but wont reply to me
product is great but wont reply to my email or answer the phone, so if you are looking for a cheap product and dont need to worry about aftersales service or product support then you'll be fine, however id suggest not buying anything from them of significant value
Poor quality and mass produced
Poor quality. Door doesn’t close, and seems mass produced. Very small and disappointing
Placed the order and received it within…
Placed the order and received it within a couple of days and well packaged
paid for next day pick up
paid for next day pick up, 5 days later still waiting for pick up. I will not be using FedEx again
It's great my grandaughter loves it
Beautiful Angel
I have just received the angel i ordered for the price i paid i could not believe how beautiful this angel was i would thoroughly recommend this company for not only fantastic items but really great prices thank you again wont hesitate to use you again also to recommend you
Quick delivery for a very nice looking…
Quick delivery for a very nice looking product,
Easy to navigate website
Easy to navigate website. Ordering was straight forward and delivery was timely. The toadstools are a perfect addition to the little fairy corner I've created in my garden for my grandchild to find.
Very pleased with the pagodas just what…
Very pleased with the pagodas just what I was looking for my garden and good value for the money I would recommend to anyone who is looking to brighten up the garden
Quick delivery great price very happy…
Quick delivery great price very happy with purchase
Item faulty on arrival
Item faulty on arrival. No reply to email, no answer using their phone number. All round poor comms.
Purchased out door clock with thermometer. Misted up straight away so you can’t see the digits and the temperature constantly suggests it is in excess of 30 degrees even after I have used the dial on back to calibrate.
Please also note that buying direct from them is more expensive than purchasing the same item via their Amazon account.
Fantastic company!
Fantastic company!! Bought a standing Buddha for the garden and it is absolutely beautiful and the price was half of what anywhere else was selling them for. Next day delivery. Will definitely be purchasing from thehomehut.com again and I 100% recommend them
Doświadczenie Trustpilot
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