Helpful customer services. Good quality product. Delivery speed was a little disappointing, not sent by 24 or 48 hours tracking, so treated as second class post and delivered later than expected,... Zobacz więcej
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Zobacz, co mówią recenzenci
Love these bags…have had 3 over the last 25 years as my everyday / everything bag, so they have been well travelled. They are well made and the weight distribution makes them easy to carry for... Zobacz więcej
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I order one size of bag and realised it was too small so returned it and requested a larger one. The whole transaction was dealt with in a very efficient and speedy way. Would buy from them again.... Zobacz więcej
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I’m really impressed with the bags I ordered from this company. I’ve impulse bought my fair share of low quality bags from other vendors so I was apprehensive, but thankfully these items were more tha... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
The Healthy Back Bag Company is all about balance. We make bags that perfectly combine fashion and function, comfort and style. Because everyone deserves balance in their life.
Dane kontaktowe
De Beauvoir Road 90, N1 4EN, London, Zjednoczone Królestwo
- +44 (0) 20 7812 9800
- Info@thehealthybackbag.co.uk
- thehealthybackbag.co.uk
4,8
Doskonała
4 tys. recenzji
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Odpowiada na 83% z negatywnych recenzji
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Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review.
Amazing customer service!
I ordered a sling bag, but slightly smaller than I needed so I sent it back to exchange for my usual small HBB. Excellent customer service, dealt with quickly, bag arrived only a couple of days later! Love the small HBB its perfect!
9 kwietnia 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
We are delighted to hear this Charlotte, thank you so much for your lovely review.
Practical and Stylish
The bag is ideal for everyday needs, big enough for purse, phone, and other everyday bits and pieces. The internal clip is useful for keys. I like to use it in busy places as I know the bag and my possessions are safe as I have the bag at the front. Well made, study and easy to wipe down or throw into the washing machine.
I was nervous of using the new(ish) payment system as there are some negative reviews of it. However all went well. Delivery was a little slow due to Easter bank holiday and the use of Royal Mail, maybe using other delivery companies may be an alternative.
1 kwietnia 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Hi Andrew, many thanks for your review, where can we see these negative reviews ? We wasn't aware of them.
Quick & easy ordering
Quick & easy ordering.
Super fast delivery.
Absolutely thrilled with my purchase, perfect size & full of space. Definitely recommend.
1 kwietnia 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review Nicola.
My third HBB bag and I couldn't be more pleased!
This is my third HBB bag and I couldn't be more pleased. The size and colour are both perfect and I like this fabric even better than my previous pic tases. The new extra zipped large flat pocket inside is perfect for travel documents , very secure.
My only negative is that immediately after buying I received an offer of "buy a small bag and get a baglette free" boo hoo would have LOVBED that!
23 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Ah that's a shame Celia, you should have cancelled your original order with us and then re-ordered with the offer.
Bought as a gift for my daughter
Bought as a gift for my daughter and she loves all the pockets and how comfy it is
27 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
We are delighted to hear this Judith, thank you for sharing the HBB love !
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank for your review.
Efficient service reflective of the high…
Efficient service reflective of the high quality product
24 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
We are delighted to hear this Jayne, thank you.
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review Lesley.
I ordered a leather baglet & it arrived…
I ordered a leather baglet & it arrived quickly. It was exactly what I wanted & expected.
23 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Good to know, thank you Moragh.
Perfect!
I have both shoulder and back issues, when I wear the backpack I cant feel any pressure or heaviness on my back or shoulders, It's Perfect. Thank you!
9 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
We are thrilled to hear this Cynthia, thank you so much for your review.
Great product and extremely good and…
Great product and extremely good and friendly customer service. The bags are high quality, stylish and secure.
19 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much Lisa, we are so happy to hear this.
Odpowiedź od The Healthy Back Bag Company | Nomii
Thanks so much Tina !
Odpowiedź od The Healthy Back Bag Company | Nomii
We are delighted to hear this, thank you so very much for your review.
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review.
The design is great
The design is great , I bought small and my only dislike is the long back pouch not deep enough to hold a bottle drink or flask securely.
I have bought both mine in sales, I do love a bargain. Best feature is what it is designed for to sit comfortably on your back , you can easily twist it to your front to open it. I have been suffering from frozen shoulder past 18 months and I can easily put it on with one arm. Wouldn't use any other.
16 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you very much for your review, the contents of which have been noted.
This bag is GREAT
This bag is GREAT. I love the careful planning that maximizes easy organization— no more jumble of stuff at the bottom of a bag.
However, I took off one star because you do not mail to the United States. I wonder, why is that? So I sent the bag to my niece in greater London, and she then sent it on to me in Florida.
Update. Thank you for your quick and specific reply, with both your US partner for future purchases and your explanation of the recent extra tariffs and change to "de minimus" shipments. Back to 5 stars. This really is a wonderful bag. The last two days of wearing it I appreciated the quality zip pulls, both inside and out.
30 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review. We do have our sister company in the USA, www.ameribag.com, they will look after you. Shipping to the USA from the UK involves navigating new customs regulations that took effect in late 2025. Most notably, the "de minimis" duty-free exemption for low-value shipments (previously $800) has been eliminated, meaning nearly all parcels are now subject to duties and taxes regardless of value. We will review our decision in the not too distant future regarding shipping to the USA.
Shirt strap for a cross body bag
The strap isn't long enough and therefore the bag is useless to me. Please think about women's bodies thanks
13 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Good morning Simone, the straps are around 100cm's fully extended, and they will naturally relax and lengthen once the fabric relaxes and contents are in place. You are of course welcome to return it for a refund if it is not as expected and is unused. Get in touch with our Customer Service Manager karen@thehealthybackbag.co.uk who will be happy to discuss.
Had Healthy Back Bags before
Had Healthy Back Bags before - they are the only bag I want. This latest one arrived promptly and is just the thing - beautiful colour!
11 marca 2026
Odpowiedź od The Healthy Back Bag Company | Nomii
Thank you so much for your review Rita.
Odpowiedź od The Healthy Back Bag Company | Nomii
We are delighted to hear this, thank you very much for your review.
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