Hawksmoor Recenzje 

154
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our group of 4 friends had lunch at Hawksmoor Edinburgh. The service was excellent and very attentive. We all chose from the lunch set menu which is excellent value for money. The food was delicious a... Zobacz więcej

Oceniono na 1 z 5

Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... Zobacz więcej

Oceniono na 5 z 5

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... Zobacz więcej

Oceniono na 3 z 5

Went for dinner, Prime cut steak was average and expensive. £155 just for the steak. We got told we had to leave at the same time they took our dessert orders. With this, we noted restaurant wasn’t b... Zobacz więcej

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Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
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Oceniono na 5 z 5

Fantastic meal outdone by first class customer service

We ordered a Festive Feast for our Xmas day meal. Hawksmoor experienced some courier problems which meant delivery was delayed, twice. They couldn't have been more apologetic, kept us informed at every step and gave us, unnecessarily as it still arrived in time, a significant refund in compensation. I wouldn't hesitate to use them again. I cannot recommend them highly enough.

28 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Fabulous fillet!

Just had the fillet 3 course box to celebrate my husband’s birthday. Wow! It exceeded all our expectations- delivery very efficient, portions very generous and the quality of the food was first class. Every mouthful was delicious and the star of the show- the fillet steaks- were among the best we’ve ever eaten! Highly recommend this box for a special occasion meal at home, we’ll definitely be ordering again.

21 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Stunning beef

This was not a delivery but a gift of fillet steak to try. Can I say it was absolutely stunning. Beautiful flavour and really tender. Cooked almost as per the instructions on the packet. A bit expensive to buy on a regular basis but if you can afford it definitely buy.

15 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Dinner for two

I ordered the rump lunch for two. The food was magnificent and it felt like I was inside the restaurant. This was a surprise for my wife who had a long stay in hospital. Excellent.

6 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

On our recent visit to Air Street we…

On our recent visit to Air Street we had 2 very tasty filet steaks all cooked to our liking with lovely side dishes to compliment.
Refreshments were top notch.
Staff were all fantastic.
Service is first class.
Looking forward to our next visit.

12 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

What a disappointment our table was…

What a disappointment our table was booked for 6.30pm we was told table not ready, 7.15 we chased our table up and a lady took us to our table she was extremely unfriendly and not apologetic at all. Our waiter at our table was brilliant very professional. Sadly all our steaks were over cooked asking for medium and cold, my sons potatoes and spinach arrived so late he had eaten his steak. Overall the food was not to its normal standard which was disappointing!

25 października 2021
Opinia niezależna
Oceniono na 5 z 5

Anniversary treat…

We were treated by our kids to a Hawksmoor Fillet steak box meal with alcohol for our Golden Wedding Anniversary as we couldn't go out for a meal.
I followed the instructions very carefully and it was absolutely amazing. The steak was the best I have ever had and the sides were beautiful. Soooooooooo tasty!!
I would recommend Hawksmoor to anyone who likes quality food. Don't be put off by having the do the cooking, it could not be easier and really is so good.

23 października 2021
Opinia niezależna
Oceniono na 5 z 5

Hawksmoor Always Deliver

Took my son for his first Hawksmoor and he was just as blown away as I am whenever I visit, I have now been to 5 different Hawksmoor's and all where great food with very good service, first time in the Knightsbridge branch and again I was not disappointed. The Crab on Sourdough bread is my favourite starter followed by the Fillet with MacnCheese and Creamed Spinach sides. fantastic.

15 października 2021
Opinia niezależna
Oceniono na 5 z 5

Best steak is not an exaggeration !

My wife and I had a dinner yesterday at Hawksmoor for the first time. I was afraid it might be noisy but the food, customer service and the wine defeated anything else.
I didn't have to call the waiter, he was always around asking every now and then if we'd need anything.
I believe this was the best Rib-eye I've ever had in a restaurant !
Definitely many future visits are yet to come !

11 października 2021
Opinia niezależna
Oceniono na 2 z 5

weird customer service

I am conflicted by this - the food is excellent, but having ordered 10+at home deliveries over the last year i did think I would get better customer service when i got a salmon starter not the one i ordered. I got a curt 'tough that's what you ordered' message. I hate salmon so wouldn't have ordered it - i guess maybe maybe i bizarrely pressed the wrong one - but something slightly nicer given that i've spent about £2k with them over the last year would have felt nicer.

9 października 2021
Opinia niezależna
Logo Hawksmoor

Odpowiedź od Hawksmoor

Hi Tabatha,

Thank you for your review. Could you drop an email to hahfeedback@thehawksmoor.com so we can look into this further for you?

Best wishes,

Hawksmoor at Home team

Oceniono na 5 z 5

A special experience - one to repeat!

From unpacking the box to woofing down the last mouthful, this was a superb experience. For our anniversary, we decided to splash out and go for the chateaubriand HaH experience and weren’t disappointed. The instructions were really simple to understand, the food was delicious and the portion could’ve easily fed 3-4 people with medium appetites. All in all, a fantastic meal and one we’ll certainly repeat again one day.

27 września 2021
Opinia niezależna
Oceniono na 5 z 5

Hawksmoor 3 course meal.

My wife and I had a meal bought for us for our anniversary. We had the Porter House 3 course box with drinks. Our son did the cooking and have to say the meal was excellent. Couldn’t fault the steak with the two sauces. The ribs to start were just succulent. The accompanying drinks went well with the meal and all of the meal was excellent value.
Came very well boxed and packaged.
I would highly recommend anyone try these. Will be doing this again.

19 września 2021
Opinia niezależna
Oceniono na 1 z 5

Not fit for purpose

Unfortunately the packaging and delivery service (via DPD) is not fit for purpose.

I have now had 3 failed attempts at a delivery of a single order (2 didn't make it past DPD depot and one that was delivered with wine pouring out of it on my doorstep).
The customer service team are great are organising a replacement box (but it just won't actually get to you) and listening to feedback about the issues, but it evidently isn't taken on board as this morning's notification from DPD that my box was on its way back to Hawksmoor illustrates. A great shame, but 3 failed deliveries out of 3 attempts isn't a fluke.

If you get your food, it will be lovely, but just bear in mind that there is a significant risk of the delivery not actually being made.

18 września 2021
Opinia niezależna
Logo Hawksmoor

Odpowiedź od Hawksmoor

Hi Jennifer,

Thank you for contacting us on our Hawksmoor at Home feedback email to further discuss the issues with your deliveries. We've taken on board your feedback, and have sourced new protective packaging for the bottles in our boxes.

We really value your feedback, and we're sorry again for the issues you experienced with your deliveries.

Best wishes,

Hawksmoor at Home team

Oceniono na 5 z 5

Anniversary treat.

Sent the fillet steak for 2 with alcohol to my daughter and her husband for their anniversary. They were very pleased and said it was delicious, best treat for a home meal. Easy to use instructions and well packaged. They will be ordering this for themselves again and we will definitely be ordering for ourselves too.

16 września 2021
Opinia niezależna
Oceniono na 5 z 5

Did not Disappoint... Yum Yum Yum

My Husband and i have been looking forward to Hawksmoor for our Anniversary.
We booked a sunday lunch in Manchester.
It did not dissapoint
Warmly and genuinely welcomed upon arrival.
Pre lunch cocktail at the bar.
Bar tender was very personable and attentive,he had a real passion in his job and it showed by the super delicious cocktails ( more please)
The ambience and decor was very warm and relaxing .When it came to our meals SUPER SUPER DELICIOUS
we ordered the fillet steak yum perfection
side dishes where fries and spinach ..mouth watering .
The staff are very friendly and extremely helpful.
we both couldnt fault hawksmoor
even the toilets where great.
we will definitely be back.
friendly relaxed brilliant restaurant
HAWKSMOOR ROCKS .

14 września 2021
Opinia niezależna

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