The Handbag Restoration Company Recenzje 

167
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Clare has done the most amazing job with my beloved 30 year old Mulberry handbag. It looks incredible, all the marks removed, small holes repaired and a new zip fitted, reusing the original leather pu... Zobacz więcej

Oceniono na 5 z 5

Incredible service and workmanship. My Gucci bag needed relining and I wanted the strap extended. I am absolutely delighted with the work carried out. It's like a brand new bag. Throughout the pro... Zobacz więcej

Oceniono na 5 z 5

Great service! A tricky dark berry stain on my Chanel bag has been fixed! Very easy process from start to finish. Pictures supplied at every stage by Claire. Thank you for fixing my bag!!

Oceniono na 5 z 5

Clare at Handbag Restoration is just the very best . She has yet again worked her magic with the strap I needed shortening and done it so beautifully and with masterful detail. Thank you so much. Ju... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z torebkami

Napisane przez firmę

Providing a bespoke restoration service for luxury bags and leather goods. The Handbag Restoration Company specialises in repairing, restoring and rejuvenating luxury brands including Hermes, Chanel, Louis Vuitton and many more.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

167 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(167)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely excellent service…

Absolutely excellent service throughout, from the initial communication and quote to the finished product. Clare was able to restore a much loved Prada bag to as good as new condition and the turn around period was only a few weeks. I was over the moon with the results and will be using the service again! Highly recommended!

1 maja 2024
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Hi Mel, it was a pleasure to work on. We hope you love using your newly restored handbag. x

Oceniono na 5 z 5

Thrilled and Delighted

My tangerine ostrich handbag had suffered a bad repair at the hands of a company some years ago and so I was very reluctant to put into the hands of someone else and then I had 4 or 5 consultation emails with Clare and was reassured enough by her interest in finding the correct, original type of hardware and her professionalism over my concerns to hand over the bag and I am so glad I did. I now have a fully restored Ostrich handbag that is back in commission and I am thrilled with the outcome.

14 czerwca 2024
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Thank you so much for your amazing review! It was such a pleasure to work on <3

Oceniono na 5 z 5

Fantastic Service

This company is 5 star rating. Excellent service and unbeatable skills as well as amazing customer service. I had my Mulberry handbag dyed black and the results are stunning. I cannot recommend The Handbag Restoration Company highly enough 💕

10 czerwca 2024
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Thank you Lesley for your review and for trusting us to restore your handbag!

Oceniono na 5 z 5

A first class service from start to…

A first class service from start to finish. Clare provided a competitive quote and completed the work quicker than anticipated. My beloved Lancel handbag was returned today and she looks fabulous. I am so pleased that I can now use her again. If you have a bag that is in need of a little TLC… then send her here… you will not be disappointed 🥰

19 kwietnia 2024
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

You are so welcome Jayne, we are so glad you can use your handbag again. x

Oceniono na 5 z 5

Amazing, professional service

I have just received my restored Gucci bag and Clare at THRC has done an amazing job. The ordering process was stress free, from getting a quotation, placing my order and posting and receiving my bag. Fantastic communication via email and WhatsApp and all questions answered quickly. I did a lot of research to find the right restorer and definitely found it with this company. I would highly recommend them.

12 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

They did a GREAT job!

They did a GREAT job restoring a handbag that some mice had chosen to attack. The whole process was perfect, from initial quotation to confirmation and then to completion. Communication was friendly and helpful, bag was returned within agreed deadline and was PERFECT again. Very skilled and careful work, can't recommend them highly enough!

12 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Coach Bag Refurb.

A wonderful job was done repairing/restoring a much loved Coach handbag. Communication was excellent throughout the process. I was a pleasure doing business with the team.

2 października 2023
Opinia niezależna
Oceniono na 5 z 5

What a brilliant company

What a brilliant company! From the first contact for a quote through to the quality of the bags after repair and cleaning, I have been very impressed with THRC. It is great to support a small business and even better when they do an absolutely fantastic job. Thanks Clare!

1 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Repair for my Chanel bag

Obviously it’s a bit nerve wracking sending off a precious, valuable handbag but I can honestly say this was such a great experience. My prized Chanel pearl crush mini took a slight battering when I accidentally dropped it and I wanted to find the right company to restore it - I absolutely did! Communication throughout was excellent, great price for the work done and having received my bag back I couldn’t be more delighted to have it in perfect condition again. I wouldn’t hesitate to recommend or use the service again on any other of my designer bags. Exceptional!!

23 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent repair and customer service

Excellent repair service and handy work by Clare (and team). I was initially worried about sending my Mulberry bag off but they responded to any queries I had really quickly and i felt much better. The repair was a zip replacement and I couldn’t be more pleased with the handy work. An extra bonus was the repair was done a lot quicker than the estimate which was a nice surprise! Thank you!

8 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Delighted!

I'm delighted with the restoration of my handbag. It looks like it did when I first bought it - no scuffs and the colour restored to its original - and all done well within the time estimate! I'd highly recommend Clare and her team

31 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant

Clare's work on a new strap for my Marni bag was impeccable. Beautiful job, and she was really good re managing expectations about lead times etc. I'd have no hestation about recommending her to anyone who needs work on a treasured bag.

30 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

The most excellent customer service and…

The most excellent customer service and communication which has gone beyond my expectations.Sincere thanks to Clare for making my Aspinall bag good as new following significant damage from alcohol spilled on it.Highly recommend you can trust this lady with your treasured bags and she will magic them back to new.

15 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Outstanding!!

Wow!!Completely astounded at the transformation of my two beloved, but battered, Louis Vuitton bags.
Clare has performed miracles in totally refurbishing and repairing my bags whilst maintaining their original integrity.
The whole experience has been marvellous, Clare is meticulous in both her craft and communications. To say she has totally surpassed my expectations in what she has achieved, is the greatest understatement of all time, I am delighted!!
Cannot recommend highly enough, a true artisan.

8 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely wonderful experience

Absolutely wonderful experience! I was kept up to date at every stage and my bag has been rejuvenated

30 listopada 2023
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Thanks Bry, it was a pleasure to work on!

Oceniono na 5 z 5

Clare has done a fantastic job…

Clare has done a fantastic job restoring
my Chloe handbag which was badly water damaged. My bag now looks fabulous again. It was a pleasure to deal with Clare, communication was excellent the whole way through the process and she provided a very timely and professional service. I would definitely recommend the THRC.

4 grudnia 2023
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Thank you so much for your amazing review! x

Oceniono na 5 z 5

This is the second time I have sent a…

This is the second time I have sent a bag to Clare and both have been amazing transformations. I couldn’t recommend her any more and will definitely be back again!

1 grudnia 2023
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

You are so welcome Philippa - loved working on your handbags! x

Oceniono na 5 z 5

New life breathed into Vintage Prada bag.

Clare and her team asked for plenty of information up front before issuing the estimate for undertaking the extensive work on my vintage Prada bag. The quote included a complete overhaul of the bag - inside and out - all the work was carried out as Clare told me it would be, on time and on budget. I am delighted with the result!

24 listopada 2023
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

You are so welcome - it was a pleasure to work on!

Oceniono na 5 z 5

Absolutely Amazing!!

Clare is just absolutely amazing at what she does. She kept me fully updated on the progress - from confirming my parcel, confirming the amount I needed to pay after inspection and to then turning everything around in half the time! My bag and purse literally look the same as they were when they were brand new and I can't thank her enough.

24 listopada 2023
Opinia niezależna
Logo The Handbag Restoration Company

Odpowiedź od The Handbag Restoration Company

Thank you Hayley - it was a pleasure to work on :)

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